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Thomas Webb Recruitment | Career Page

Property Sales Administrator

Job Openings Property Sales Administrator About the job Property Sales Administrator Property Sales Administrator Location: Woolwich, LondonSalary: £24k - £28k Start Date: ASAPHours: Monday-Thursday 9am-6pm Friday 9am-5.30pm About the Role We are currently recruiting for a Property Sales Administrator to join an established long standing London wide, multi branch estate agency, who are currently looking for a Property Sales Administrator to join their busy vibrant team in Woolwich. This is an excellent opportunity to join one of London's leading estate agencies, supporting the sales team with the administration and processing of high-end residential property sales across the Woolwich area. Duties & Responsibilities The Property Sales Administrator will be responsible for: Meeting and greeting clients and contractors.Answering and transferring telephone calls and taking messages for colleagues.Typing property appraisals and preparing property brochures and window cards.Uploading property material information and client documentation to the database.Conducting Anti-Money Laundering (AML) checks and Land Registry searches.Preparing and sending offer letters, withdrawal notices, memorandums of sale and invoices.Booking professional photography, floorplans and EPCs.Submitting weekly timesheets and recording annual leave requests.Managing petty cash.Overseeing key check-in and check-out processes.Providing general administrative support to the sales team. Candidate Specification The ideal candidate will have: Previous experience working as an Administrator within an Estate Agency – highly desirable.Previous administration experience within a property-related environment – desirable.A maximum 45-minute commute to Woolwich.A confident, outgoing and professional personality.Excellent organisational and administrative skills.The ability to work effectively in a fast-paced environment.Strong attention to detail and the ability to manage multiple tasks simultaneously. Please note: Due to the high volume of applications for this Property Sales Administrator position, only successful applicants will be contacted within 7 days of their application. Apply for Position Or refer someone Share Facebook Line LinkedIn X (Formerly Twitter) Whatsapp Email
posted 4 days ago
Thomas Webb Recruitment | Career Page

Assistant Sales Manager

Job Openings Assistant Sales Manager About the job Assistant Sales Manager Position: Assistant Sales Manager (Estate Agency) Location: Morden (SM4) Basic Salary: £29,500 OTE: £68,400 (inclusive of company car or car allowance) Working Hours: Five-day working weekEvery Saturday (9:00am – 4:00pm) with a fixed day off during the weekMonday to Friday: 9:00am – 6:30pmClosed Sundays We currently have an exciting opportunity for an experienced Assistant Sales Manager to work for one of Mordens market leading independent estate agencies. With an excellent market presence, excellent stock levels and great property values, this offers a fantastic opportunity for an experienced Assistant Sales Manager to achieve great earning potential in a branch with a long standing track record of financial success. Duties and responsibilities: The Assistant Sales Manager will be responsible for; Assisting the Sales Manager in managing the Sales Department,Monitoring supervising, mentoring and performance managing the negotiating teamActing as Sales Manager during holidays and absenceIdentifying new business opportunitiesManaging and developing new and existing client relationshipsValuing and listing propertiesCarrying out viewings and negotiating sales of properties Candidate specification: The successful Assistant Sales Manager must meet the following criteria; A minimum of 3 years experience as a Senior Sales Negotiator or Assistant Sales Manager within residential Estate AgenciesSubstantial experience in listing and valuing propertiesA proven track record of driving sales and achieving sales targetsPrevious experience with managing teams highly desirableSelf motivated, target driven, ambitiousArticulate, well spoken and an exceptional communicatorMust have a UK drivers licenseMust live within a 45 minute commute (during rush hour) of Morden (SM4) Please note that due to the high volume of applications, if you have not heard from us within 7 working days regarding your application for this Assistant Sales Manager position, then your application has been unsuccessful. Apply for Position Or refer someone Share Facebook Line LinkedIn X (Formerly Twitter) Whatsapp Email
posted 9 days ago
Thomas Webb Recruitment | Career Page

Security & Safety Team Leader

Job Openings Security & Safety Team Leader About the job Security & Safety Team Leader Senior Security and Safety Location: LondonSalary: £31,000 - £34,000 per annum (depending on qualifications, SIA licence and experience)Hours: Monday to Friday, 9:00am - 5:30pm (flexibility required), with a weekend duty management rota Our client is seeking an experienced Security & Safety Team Leader to join a prestigious luxury residential development in Central London. Reporting directly to the General Manager, you will be responsible for the day-to-day management of all security, health & safety and fire safety operations across the development. This is an excellent opportunity for an experienced security professional with a strong background in high-end residential environments who can lead by example while ensuring the highest standards of resident safety, security and customer service. Key Responsibilities Lead the day-to-day security and safety operation across the development.Supervise the security team and manage the performance of security contractors.Ensure the safety and security of residents, visitors, contractors and staff at all times.Oversee CCTV systems, access control and all security-related procedures.Monitor compliance with health & safety and fire safety legislation.Conduct regular inspections, audits and risk assessments.Coordinate emergency response procedures and incident investigations.Manage contractor compliance and ensure all works are carried out safely.Deliver training and guidance to the team on security, fire safety and health & safety procedures.Produce reports, maintain accurate records and ensure all statutory compliance requirements are met.Support the General Manager with operational management and participate in the weekend duty management rota. Requirements Previous supervisory or team leadership experience within a luxury residential development.Valid SIA Door Supervisor or Security Guard Licence.Strong knowledge of health & safety legislation and best practice.Excellent understanding of fire safety procedures and emergency response.Experience managing and operating CCTV and access control systems.Knowledge of relevant legislation relating to trespass, dealing with unauthorised persons and incident management.Excellent communication, leadership and problem-solving skills.Professional, customer-focused approach with the ability to remain calm under pressure. Salary & Benefits £31,000 - £34,000 per annum depending on qualifications, SIA licence and experience.Opportunity for a salary review following a successful probationary period (minimum six months, subject to performance).5.6 weeks' annual leave (inclusive of Bank Holidays).Monthly salary paid via bank transfer.Opportunity to work within one of London's most prestigious residential developments.Supportive team environment with long-term career progression. Apply for Position Or refer someone Share Facebook Line LinkedIn X (Formerly Twitter) Whatsapp Email£31K–34K
posted last month
Thomas Webb Recruitment | Career Page

Engineering Team Leader

Job Openings Engineering Team Leader About the job Engineering Team Leader Engineering Team Leader Location: Kensington, LondonSalary: £37,000 - £43,000 per annum (depending on qualifications and experience)Hours: 5 days a week, 9:00am - 5:30pm (flexibility required), with a weekend duty management rota Our client is seeking an experienced Engineering Team Leader to join a prestigious luxury residential development in Central London. This is a hands-on leadership role suited to a qualified engineer who enjoys carrying out reactive maintenance while overseeing the day-to-day engineering operation. You will lead by example, ensuring the highest standards of service are delivered to residents while managing contractors and supporting the wider building operations team. Key Responsibilities Lead and oversee the day-to-day engineering operation.Carry out reactive maintenance, fault finding, repairs and diagnostics across the building.Supervise and coordinate specialist contractors and maintenance works.Manage two on-site subcontracted Residence Engineers and M&E contractors.Plan, organise and monitor preventative maintenance programmes.Ensure all statutory compliance and health & safety requirements are met.Maintain excellent communication with residents, contractors and the building management team.Support the General Manager with engineering operations and service delivery.Participate in the weekend duty management rota with the other Team Leaders. Requirements Proven engineering experience within luxury residential, 5-star hotel or high-end commercial environments.HVAC qualification.BMS knowledge and experience.Plumbing qualification.Electrical qualifications are highly desirable.Knowledge of swimming pool plant would be advantageousStrong fault-finding and diagnostic skills.Comfortable remaining hands-on while leading the engineering function. Salary & Benefits £37,000 - £43,000 per annum depending on qualifications and experience.5.6 weeks' annual leave (inclusive of Bank Holidays). Apply for Position Or refer someone Share Facebook Line LinkedIn X (Formerly Twitter) Whatsapp Email£37K–43K
posted last month
Thomas Webb Recruitment | Career Page

Lifestyle Day Concierge

Job Openings Lifestyle Day Concierge About the job Lifestyle Day Concierge Job Title: Residential Lifestyle Day ConciergeLocation: Nine Elms, London SW8Hours: 42 hours per week (predominantly 12-hour day shifts on a Pitman rota, with flexibility to work nights as required)Salary: £33100 Thomas Webb Recruitment is a specialist consultancy connecting premium residential developments with outstanding front-of-house professionals. We are currently seeking a polished, service-driven, and proactive Day Concierge to join the team at one of London's most prestigious luxury residential developments. The Day Concierge will play a key role in delivering an exceptional resident experience, acting as the primary point of contact for residents, guests, and visitors while providing personalised lifestyle services and support. Day Concierge Key Responsibilities Welcome residents, guests, and visitors with warmth, professionalism, and exceptional customer service Act as the primary liaison for resident enquiries via telephone, email, in person, and other communication channels Build trusted relationships with residents and deliver a highly personalised service experience Support the smooth management of resident move-ins and move-outs Receive, record, and manage resident deliveries, ensuring accurate notifications are issued through the relevant resident platforms Maintain accurate visitor and access records in line with building procedures Manage resident bookings for amenity spaces, ensuring compliance with operating procedures and service standards Maintain detailed resident preference profiles to ensure a tailored and memorable service experience Handle luxury leisure and lifestyle requests efficiently while exceeding resident expectations Ensure all resident requests are accurately logged, monitored, and followed through to completion using SPIKE and associated systems Conduct regular patrols throughout the development as required Manage key control procedures, ensuring the security of the building at all times Assist with resident engagement initiatives and contribute to maintaining high levels of resident satisfaction Support onsite events and activities within resident amenity spaces Deliver comprehensive handovers between shifts to ensure continuity of service Attend all required training sessions and contribute to continuous service improvement initiatives Candidate Requirements Previous experience as a Concierge, Lifestyle Concierge, Guest Relations Executive or Front of House Associate role within a luxury residential development, five-star hotel or private members club Strong communication and interpersonal skills with a confident and professional manner Excellent organisational skills and the ability to manage multiple requests simultaneously High attention to detail and commitment to delivering exceptional customer service Experience using resident engagement platforms such as SPIKE would be advantageous Cultural awareness and the ability to engage with a diverse resident community Strong written and spoken English communication skills Ability to work occasional night shifts where required Eligible to work in the UK Remuneration and Benefits Competitive salary Luxury residential working environment Ongoing training and development opportunities Employer pension contribution Paid annual leave entitlement Apply for Position Or refer someone Share Facebook Line LinkedIn X (Formerly Twitter) Whatsapp EmailMid Level
posted 2 months ago
Thomas Webb Recruitment | Career Page

Night Concierge

Job Openings Night Concierge About the job Night Concierge Job Title: Night ConciergeLocation: Nine Elms, South West LondonHours: 42 hours per week (12-hour shifts,7pm - 7am, Pitman rota)Salary: £32,000 per annum Thomas Webb Recruitment is a leading recruitment consultancy specialising in front-of-house staffing for Londons most prestigious residential developments. We are currently seeking an experienced and impeccably presented Day Concierge to join a landmark super prime residence in Nine elms. This is an outstanding opportunity for a service-driven professional with a background in five-star hotels, private members clubs, or luxury residential settings to deliver an exceptional concierge experience for ultra-high-net-worth residents and their guests. Key Responsibilities: Deliver a consistently warm, engaging, and professional welcome to all residents, visitors, and guestsTake full ownership of resident needs and requests, providing highly personalised service at every opportunityAct as a central point of contact for all resident communications, handling enquiries via phone, email, app, and face-to-faceProvide curated local recommendations and assist with bookings for restaurants, wellness services, transport, and entertainmentCoordinate luxury lifestyle requests such as private catering, tickets, or bespoke servicesConduct routine building patrols, reporting health, safety, or maintenance issues promptlyMaintain accurate records across all areas of service including parcel management, visitor logs, and key access controlOperate internal systems (e.g. SPIKE, BuildingLink, or equivalent) efficiently to manage resident bookings and service requestsEnsure amenity spaces are consistently clean, well presented, and prepared for resident useSupport with resident move-ins/outs and facilitate smooth transitions for new arrivalsMaintain a pristine front-of-house presence at all times, including assistance with events and show roundsProactively resolve service issues before escalation, contributing to a calm and professional environment Candidate Requirements: Minimum 2 years experience in a luxury concierge, front-of-house, or guest services role within a five-star hotel, exclusive private club, or super prime residential settingImmaculate personal presentation and excellent command of spoken and written EnglishConfident communicator with the ability to build trust and rapport with discerning residentsProactive, calm under pressure, and meticulous in attention to detailDiscreet and professional at all times, with a strong understanding of privacy and confidentialityCapable of managing multiple priorities while maintaining a high standard of serviceMandarin or other additional language skills are welcomed but not essentialEligible to work in the UK Please note: Only candidates who meet all key requirements will receive a response. Thank you for your understanding. Apply for Position Or refer someone Share Facebook Line LinkedIn X (Formerly Twitter) Whatsapp EmailMid Level
verified Jun 13, 2026posted 3 months ago
Thomas Webb Recruitment | Career Page

Day Concierge

Job Openings Day Concierge About the job Day Concierge Job Title: Day ConciergeLocation: Nine Elms, South West LondonHours: 42 hours per week (12-hour shifts, 7am7pm, Pitman rota)Salary: £32,000 per annum Thomas Webb Recruitment is a leading recruitment consultancy specialising in front-of-house staffing for Londons most prestigious residential developments. We are currently seeking an experienced and impeccably presented Day Concierge to join a landmark super prime residence in Battersea. This is an outstanding opportunity for a service-driven professional with a background in five-star hotels, private members clubs, or luxury residential settings to deliver an exceptional concierge experience for ultra-high-net-worth residents and their guests. Key Responsibilities: Deliver a consistently warm, engaging, and professional welcome to all residents, visitors, and guestsTake full ownership of resident needs and requests, providing highly personalised service at every opportunityAct as a central point of contact for all resident communications, handling enquiries via phone, email, app, and face-to-faceProvide curated local recommendations and assist with bookings for restaurants, wellness services, transport, and entertainmentCoordinate luxury lifestyle requests such as private catering, tickets, or bespoke servicesConduct routine building patrols, reporting health, safety, or maintenance issues promptlyMaintain accurate records across all areas of service including parcel management, visitor logs, and key access controlOperate internal systems (e.g. SPIKE, BuildingLink, or equivalent) efficiently to manage resident bookings and service requestsEnsure amenity spaces are consistently clean, well presented, and prepared for resident useSupport with resident move-ins/outs and facilitate smooth transitions for new arrivalsMaintain a pristine front-of-house presence at all times, including assistance with events and show roundsProactively resolve service issues before escalation, contributing to a calm and professional environment Candidate Requirements: Minimum 2 years experience in a luxury concierge, front-of-house, or guest services role within a five-star hotel, exclusive private club, or super prime residential settingImmaculate personal presentation and excellent command of spoken and written EnglishConfident communicator with the ability to build trust and rapport with discerning residentsProactive, calm under pressure, and meticulous in attention to detailDiscreet and professional at all times, with a strong understanding of privacy and confidentialityCapable of managing multiple priorities while maintaining a high standard of serviceMandarin or other additional language skills are welcomed but not essentialEligible to work in the UK Please note: Only candidates who meet all key requirements will receive a response. Thank you for your understanding. Apply for Position Or refer someone Share Facebook Line LinkedIn X (Formerly Twitter) Whatsapp EmailMid Level
verified May 23, 2026posted 3 months ago
Thomas Webb Recruitment | Career Page

Day Concierge

Job Openings Day Concierge About the job Day Concierge Job Title: Day Concierge Location: Queensway, W2 Hours: 12-hour shifts on a 4 days on / 4 days off rota Salary: £32,500 per annum Thomas Webb Recruitment is a specialist consultancy connecting premium residential developments with outstanding front-of-house professionals. We are currently seeking two well-presented, articulate, and service-driven Day Concierges to join the team at a brand-new super-prime residential development in Queensway. Key Responsibilities Deliver a warm, professional, and personalised front-of-house service at all times Act as the first point of contact for residents, visitors, and prospective buyers Maintain a polished and immaculate appearance in line with super-prime standards Provide a five-star concierge service, ensuring every interaction reflects the development's premium branding Assist with the smooth running of the building during the sales launch period Respond promptly and professionally to resident and client requests Support the team in maintaining a high level of security, reporting any concerns appropriately Ensure communal and reception areas are always presented to the highest standard Liaise with internal teams and external contractors to ensure seamless service delivery Handle queries and requests efficiently, escalating where necessary Maintain strong working relationships with residents, colleagues, and stakeholders Uphold health and safety standards at all times Candidate Requirements Previous experience as a Concierge within a 5-star residential or luxury hospitality environment Well-spoken with excellent verbal and written communication skills Immaculate presentation and a strong sense of professionalism Proven ability to deliver a high level of customer service Confident engaging with high-net-worth individuals and prospective buyers Strong attention to detail and a proactive approach Ability to remain calm, composed, and professional under pressure Team player with a positive and flexible attitude Reliable, punctual, and highly dependable Eligible to work in the UK Apply for Position Or refer someone Share Facebook Line LinkedIn X (Formerly Twitter) Whatsapp EmailEntry Level
verified Jun 13, 2026posted 3 months ago
Thomas Webb Recruitment | Career Page

Duty Manager

Job Openings Duty Manager About the job Duty Manager Role: Duty Manager – High-End Residential Development (Nine Elms) Schedule: 5 days per week (42.5 hours) Salary: £35,000–£40,000 + 28 days holiday Reporting to: Development Manager / General Manager Shift pattern: 07:00–16:00 or 13:00–22:00 (1-hour unpaid break) We are currently recruiting for 2 Duty Managers with a strong front desk and service-led focus. Ideally coming from a hotel or co-working/workplace background. Key responsibilities: Overseeing day-to-day operations of the development Acting as the main point of contact for residents, visitors, contractors, and team members Leading and managing the on-site team to maintain high service standards Handling disciplinary matters and managing difficult conversations confidently Supporting recruitment, inductions, training plans, and ongoing staff development Ensuring SOPs, procedures, and HR policies are followed consistently Working closely with contractors and internal teams to ensure contracts are delivered effectively Monitoring contractor performance and standards Supporting asset management and mobilisation processes, ensuring tasks are completed and recorded correctly Taking ownership of Health & Safety, identifying risks and ensuring compliance Handling incidents, complaints, and queries in a professional manner Supporting the team during staff shortages to maintain service levels Candidate profile: Minimum 2 years' experience in a Duty Manager or similar role Background in residential, hospitality, customer service, or facilities management Strong team leadership experience (hotel or co-working/workplace preferred) Confident managing people, including performance and disciplinary processes Experience with inductions, training, and working with SOPs Good understanding of building operations and contractor management Strong organisational and communication skills Able to prioritise, delegate, and manage changing demands Solid understanding of Health & Safety and safe systems of work Calm under pressure with a solution-focused mindset Must have the right to work in the UK Additional: Clear progression to Assistant Development Manager / Residence Manager Exposure to areas such as inspections, finance, and contract management Interview process: First stage: Resident Manager Second stage: Onsite Final stage: Teams with client Apply for Position Or refer someone Share Facebook Line LinkedIn X (Formerly Twitter) Whatsapp EmailMid Level£35K–40K
verified Jun 13, 2026posted 3 months ago
Thomas Webb Recruitment | Career Page

Float Concierge

Job Openings Float Concierge About the job Float Concierge Job Title: Float Concierge (Night & Day Shifts) Location: Liverpool Street, City of London Rotating schedule based on a repeating 8-day cycle 4 days on, 4 days offAverage Weekly Hours: Approximately 42 hours Shift Times (rota-based): Night Shift: 19:30–07:30 Day Shifts: 07:00–19:00 / 07:30–19:30 / 08:00–20:00 Salary: £31,000 per annum Thomas Webb Recruitment is a leading recruitment consultancy specialising in front-of-house staffing for London's most prestigious residential developments. We are currently seeking a polished and highly adaptable Float Concierge to join a landmark luxury residence. This is an excellent opportunity for a service-led professional with experience in five-star hotels, private members clubs, or high-end residential developments. The role will primarily cover night shifts, with flexibility to support day operations when required, ensuring a seamless 24-hour concierge service for residents. Key Responsibilities: Deliver a consistently warm, professional, and personalised service to residents, guests, and visitors Act as a central point of contact for all resident interactions, managing requests via phone, app, email, and in person Provide tailored lifestyle and local recommendations, coordinating bookings and bespoke services where required Maintain the safety and security of the building through regular patrols, monitoring access, and following all procedures Carry out internal and external inspections, reporting and escalating any maintenance, health, or safety concerns Manage all parcel, post, and delivery processes, ensuring accurate logging and timely resident communication Maintain precise records for keys, fobs, access cards, and visitor logs in line with security protocols Respond effectively to incidents or emergencies, acting as the main point of contact during night shifts when senior management is not present Support the planning and coordination of resident events and activation of amenity spaces Build strong relationships with local businesses and service providers to enhance the resident experience Assist with onboarding and training of new team members where required Ensure all front-of-house and communal areas are maintained to impeccable standards at all times Keep detailed daily logs of incidents, requests, and shift handovers, ensuring continuity of service Adhere to all health & safety procedures, including fire safety, manual handling, and emergency protocols Candidate Requirements: Minimum 2 years' experience in a luxury concierge, front-of-house, or guest services role within a five-star hotel, private members club, or high-end residential development Experience working night shifts or in a 24-hour operation is highly desirable Immaculate presentation with excellent communication skills, both written and verbal Highly organised, reliable, and adaptable with the ability to work across both day and night shifts Proactive and intuitive approach to service, with strong attention to detail Calm under pressure, with the ability to manage incidents and prioritise effectively Discreet and professional at all times, with a clear understanding of confidentiality and data protection Confident using concierge or property management systems such as SPIKE, BuildingLink, or similar Additional language skills are advantageous but not essential Eligible to work in the UK Please note: Only candidates who meet all key requirements will receive a response. Thank you for your understanding. Apply for Position Or refer someone Share Facebook Line LinkedIn X (Formerly Twitter) Whatsapp EmailMid Level
posted 3 months ago