Day Concierge

Job Title: Night Concierge Luxury Residential DevelopmentLocation: Canary WharfHours: full time, 4 days on, 4 days off, 7pm - 7amSalary: £32,500 Thomas Webb is a leading recruitment consultancy dedicated to connecting exceptional talent with prestigious clients. We are currently seeking exceptional candidates experienced in delivering 5 star services to to work at a Luxury Residential development in Canary Wharf. As the first point of contact for residents and visitors, the Day Concierge will play a crucial role in delivering exceptional service and ensuring the smooth operation of the building's front-of-house services. Key Responsibilities: Warmly welcome and assist residents and guests, providing a high level of customer service.Manage and log deliveries and collections, notifying residents promptly.Handle key access requests using the Traka key system, ensuring security protocols are followed.Address resident queries and report maintenance issues to the appropriate teams.Provide information and recommendations about local amenities and services in the Canary Wharf area.Oversee the booking and preparation of communal facilities, ensuring they are clean and ready for use.Support private events in communal areas, coordinating with residents and external providers.Conduct regular patrols of the building, reporting any defects or safety concerns.Act as the primary contact for out-of-hours emergencies, such as leaks or power outages.Perform Fire Marshal duties during emergencies Requirements: Previous experience in a concierge, front-of-house, or customer-facing role, preferably in a residential setting.Strong communication and interpersonal skills.Excellent attention to detail and organizational abilities.Ability to remain calm and professional under pressure.Proficiency in using concierge systems and Microsoft Office applications.A proactive approach to problem-solving and a commitment to delivering outstanding service.?Knowledge of the local area and amenities Please note that due to the high volume of applications, only shortlisted candidates for this Day Concierge role will be contacted. 

Job Title: Night Concierge Luxury Residential DevelopmentLocation: Canary WharfHours: full time, 4 days on, 4 days off, 7pm - 7amSalary: £32,500

Job Title:Location:Hours:,

Thomas Webb is a leading recruitment consultancy dedicated to connecting exceptional talent with prestigious clients. We are currently seeking exceptional candidates experienced in delivering 5 star services to to work at a Luxury Residential development in Canary Wharf.

As the first point of contact for residents and visitors, the Day Concierge will play a crucial role in delivering exceptional service and ensuring the smooth operation of the building's front-of-house services.

Key Responsibilities:

Key Responsibilities:

• Warmly welcome and assist residents and guests, providing a high level of customer service.
• Manage and log deliveries and collections, notifying residents promptly.
• Handle key access requests using the Traka key system, ensuring security protocols are followed.
• Address resident queries and report maintenance issues to the appropriate teams.
• Provide information and recommendations about local amenities and services in the Canary Wharf area.
• Oversee the booking and preparation of communal facilities, ensuring they are clean and ready for use.
• Support private events in communal areas, coordinating with residents and external providers.
• Conduct regular patrols of the building, reporting any defects or safety concerns.
• Act as the primary contact for out-of-hours emergencies, such as leaks or power outages.
• Perform Fire Marshal duties during emergencies

Requirements:

Requirements:

• Previous experience in a concierge, front-of-house, or customer-facing role, preferably in a residential setting.
• Strong communication and interpersonal skills.
• Excellent attention to detail and organizational abilities.
• Ability to remain calm and professional under pressure.
• Proficiency in using concierge systems and Microsoft Office applications.
• A proactive approach to problem-solving and a commitment to delivering outstanding service.?
• Knowledge of the local area and amenities

Please note that due to the high volume of applications, only shortlisted candidates for this Day Concierge role will be contacted.