Night Concierge

Night Concierge Luxury Residential Development Location: Canary Wharf, LondonSalary: £32,300 per annumRota: 4 on, 4 off (12-hour shifts) We are seeking a polished, proactive, and service-driven Night Concierge to oversee night operations at a luxury residential development in the heart of Canary Wharf. As the face of this prestigious development during night hours, you will ensure a seamless resident experience creating a welcoming environment, building strong relationships with residents, and maintaining the highest standards of professionalism, security, and care. This is an excellent opportunity to represent a high-end development and play an essential role in ensuring residents feel safe, supported, and valued throughout the night. Key Responsibilities Resident & Visitor Engagement Greet and assist residents and guests with warmth, professionalism, and discretion.Act as the first point of contact for all enquiries and concerns.Maintain accurate records for residents, visitors, and contractors. Deliveries & Key Management Receive, log, and securely manage resident deliveries and parcels through internal systems.Oversee key handling, ensuring accurate and secure key management at all times. Security & Safety Conduct regular patrols to ensure a safe and secure environment across the development.Monitor CCTV and promptly report any incidents, defects, or safety concerns.Respond calmly and efficiently to emergencies and out-of-hours incidents, following approved procedures. Resident Support & Coordination Assist with move-ins, move-outs, and amenity bookings.Provide helpful recommendations for local services, restaurants, and amenities in the Canary Wharf area.Liaise with contractors and internal teams to support smooth operations and effective handovers.Escalate maintenance issues or resident concerns to the appropriate teams. About You You are composed, approachable, and service-focused, with a strong understanding of luxury living and resident expectations. You take pride in creating a calm, secure, and welcoming environment during the night. Essential Attributes: Previous experience in luxury residential or five-star hospitality.Excellent communication and interpersonal skills, with polished presentation.Strong organisational skills and meticulous attention to detail.Confident using concierge or building management systems.Proactive, dependable, and adaptable, with a strong team ethic.Eligible to work in the UK.

Night Concierge Luxury Residential Development

Night Concierge Luxury Residential Development

Location: Canary Wharf, LondonSalary: £32,300 per annumRota: 4 on, 4 off (12-hour shifts)

Location:Salary:Rota:

We are seeking a polished, proactive, and service-driven Night Concierge to oversee night operations at a luxury residential development in the heart of Canary Wharf.

Night ConciergeCanary Wharf

As the face of this prestigious development during night hours, you will ensure a seamless resident experience creating a welcoming environment, building strong relationships with residents, and maintaining the highest standards of professionalism, security, and care.

This is an excellent opportunity to represent a high-end development and play an essential role in ensuring residents feel safe, supported, and valued throughout the night.

Key Responsibilities

Key Responsibilities

Resident & Visitor Engagement

Resident & Visitor Engagement

• Greet and assist residents and guests with warmth, professionalism, and discretion.
• Act as the first point of contact for all enquiries and concerns.
• Maintain accurate records for residents, visitors, and contractors.

Deliveries & Key Management

Deliveries & Key Management

• Receive, log, and securely manage resident deliveries and parcels through internal systems.
• Oversee key handling, ensuring accurate and secure key management at all times.

Security & Safety

Security & Safety

• Conduct regular patrols to ensure a safe and secure environment across the development.
• Monitor CCTV and promptly report any incidents, defects, or safety concerns.
• Respond calmly and efficiently to emergencies and out-of-hours incidents, following approved procedures.

Resident Support & Coordination

Resident Support & Coordination

• Assist with move-ins, move-outs, and amenity bookings.
• Provide helpful recommendations for local services, restaurants, and amenities in the Canary Wharf area.
• Liaise with contractors and internal teams to support smooth operations and effective handovers.
• Escalate maintenance issues or resident concerns to the appropriate teams.

About You

About You

You are composed, approachable, and service-focused, with a strong understanding of luxury living and resident expectations. You take pride in creating a calm, secure, and welcoming environment during the night.

Essential Attributes:

Essential Attributes:

• Previous experience in luxury residential or five-star hospitality.
• Excellent communication and interpersonal skills, with polished presentation.
• Strong organisational skills and meticulous attention to detail.
• Confident using concierge or building management systems.
• Proactive, dependable, and adaptable, with a strong team ethic.
• Eligible to work in the UK.