London, United KingdomMid Level
verified Jun 13, 2026posted 3 months ago
Job description
Concierge – Luxury Residential Development 12 Month Contract. Location: London, SW1 Salary: £29,240.22 per annum Rota: Saturday 6am-2pmSunday 2pm-10pm Tuesday 10pm - 6am Wednesday 10pm-6am Thursday 10pm - 6am We are seeking a polished, proactive, and service-driven Night Concierge to oversee night operations at a luxury residential setting. As the primary point of contact during night hours, you will ensure a seamless resident experience, maintaining a safe, welcoming, and professional environment throughout your shift. Key Responsibilities: Greet and assist residents and visitors with professionalism, discretion, and warmth Act as the first point of contact for all enquiries, concerns, or requests Operate the concierge desk, maintaining accurate records for residents, visitors, contractors, and deliveries Receive, log, and securely manage parcels, mail, and dry cleaning Oversee key handling, ensuring accurate and secure management at all times Conduct regular patrols to ensure a safe and secure environment Monitor CCTV and report any incidents, defects, or safety concerns promptly Respond calmly and efficiently to emergencies and out-of-hours incidents following approved procedures Assist with move-ins, move-outs, and amenity bookings as required Provide helpful recommendations for local services, restaurants, and amenities Liaise with contractors and internal teams to support smooth operations and handovers Maintain daily concierge logs to ensure excellent communication across shifts Escalate maintenance issues or resident concerns to the appropriate teams when necessary The ideal candidate will be reliable, highly organised, and experienced in concierge or front-of-house roles.
Concierge – Luxury Residential Development
Concierge – Luxury Residential Development12 Month Contract.
Location: London, SW1 Salary: £29,240.22 per annum Rota:
We are seeking a polished, proactive, and service-driven Night Concierge to oversee night operations at a luxury residential setting. As the primary point of contact during night hours, you will ensure a seamless resident experience, maintaining a safe, welcoming, and professional environment throughout your shift.
Key Responsibilities:
- Greet and assist residents and visitors with professionalism, discretion, and warmth
Greet and assist residents and visitors with professionalism, discretion, and warmth
- Act as the first point of contact for all enquiries, concerns, or requests
Act as the first point of contact for all enquiries, concerns, or requests
- Operate the concierge desk, maintaining accurate records for residents, visitors, contractors, and deliveries
Operate the concierge desk, maintaining accurate records for residents, visitors, contractors, and deliveries
- Receive, log, and securely manage parcels, mail, and dry cleaning
Receive, log, and securely manage parcels, mail, and dry cleaning
- Oversee key handling, ensuring accurate and secure management at all times
Oversee key handling, ensuring accurate and secure management at all times
- Conduct regular patrols to ensure a safe and secure environment
Conduct regular patrols to ensure a safe and secure environment
- Monitor CCTV and report any incidents, defects, or safety concerns promptly
Monitor CCTV and report any incidents, defects, or safety concerns promptly
- Respond calmly and efficiently to emergencies and out-of-hours incidents following approved procedures
Respond calmly and efficiently to emergencies and out-of-hours incidents following approved procedures
- Assist with move-ins, move-outs, and amenity bookings as required
Assist with move-ins, move-outs, and amenity bookings as required
- Provide helpful recommendations for local services, restaurants, and amenities
Provide helpful recommendations for local services, restaurants, and amenities
- Liaise with contractors and internal teams to support smooth operations and handovers
Liaise with contractors and internal teams to support smooth operations and handovers
- Maintain daily concierge logs to ensure excellent communication across shifts
Maintain daily concierge logs to ensure excellent communication across shifts
- Escalate maintenance issues or resident concerns to the appropriate teams when necessary
Escalate maintenance issues or resident concerns to the appropriate teams when necessary
The ideal candidate will be reliable, highly organised, and experienced in concierge or front-of-house roles.
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verified Jun 13, 2026posted 3 months ago
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verified Jun 13, 2026posted 3 months ago
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verified Jun 12, 2026posted 3 months ago