Manager, HR and Talent

Bain & CompanyGeneral Information Job Title Manager, HR and Talent Job ID 104864 Work Areas Talent & Human Resources Employment Type Permanent Full-Time Location(s) Kuala Lumpur Description & Requirements Company ProfileBain & Company is the management consulting firm that the world’s business leaders come to when they want results. Bain advises clients on strategy, operations, information technology, organization, private equity, digital transformation and strategy, and mergers and acquisition, developing practical insights that clients act on and transferring skills that make change stick. The firm aligns its incentives with clients by linking its fees to their results. Bain clients have outperformed the stock market 4 to 1. Founded in 1973, Bain has offices in various countries, and its deep expertise and client roster cross every industry and economic sector.The firm established several functions in the Indian market early 2000s and its remit across functions has expanded over time. Since 2019, these functions have become part of Global Business Services (GBS). Global Business Services (GBS) is a network of five interconnected business-function hubs across India, Poland, Malaysia, Mexico and Portugal, serving Bain globally to run our business, support other functions, and help drive innovation internally. We are over 1000 business professionals – serving functions in operations, HR, finance, legal, tech, marketing, research, and data analytics – who support our offices globally. Our mantra of “shared innovation, seamless execution,” underpinned by a passion for results, teamwork, and creativity, helps Bain stay at the top of our game operationally.Job SummaryWe are seeking a strategic and hands-on HR Business Partner to support two critical dimensions of our organization:Serving as the HR Business Partner for the Executive Assistant (EA) and Management Assistant (MA) population across Asia Pacific (APAC) (50%), andLeading HR for our Global Business Services (GBS) Kuala Lumpur office, (50%). This role operates in a highly matrixed, multi-country environment and requires balancing regional strategic priorities with local operational excellence. The individual will act as a trusted advisor to business and program leadership, driving talent strategy, employee experience, and organizational effectiveness, while ensuring strong governance and compliance.Principal Accountabilities and % of time1. Regional HR Business Partner – APAC EA/MA Program (~50%)Serve as the HR Business Partner for the APAC EA/MA population, partnering closely with the EA/MA Program Team and functional leadership to align people's priorities with program delivery, capability needs, and evolving business requirements. Build strong relationships with the EA/MA Program Team, leadership, and key stakeholders, Partner with the APAC EA/MA Program leads on talent topics, including organizational design, workforce planning, and program effectiveness, ensuring alignment across geographies. Coordinate with local HR teams across APAC to ensure consistent application of people's practices to the EA/MA population while adapting to local market, legal, and regulatory requirements. Leverage data and insights to inform program talent decisions, identify trends and opportunities to improve performance, retention, and overall program effectiveness. 2. GBS HR Lead – GBS Kuala Lumpur (~50%)Serve as the HR leader for the Kuala Lumpur GBS office, owning and driving the local people agenda in alignment with global HR strategy and business priorities. Act as a trusted advisor to office leadership, shaping talent strategy, workforce planning, and organizational effectiveness for the KL office. Lead all local employee relations, compliance, and regulatory matters, ensuring effective risk management and alignment with local labor laws and statutory requirements. Helping to shape a strong office culture and employee experience, including engagement, wellbeing, and inclusion initiatives tailored to the KL environment. 3. Talent Management, Rewards & Organizational EffectivenessAdvise leaders on performance management, promotions, and compensation decisions across both scopes. Analyze engagement survey results and partner with the business to drive targeted action plans to improve employee experience and retention. Support organizational design, role clarity, and capability building initiatives. 4. Employee Relations & Risk ManagementProvide oversight and guidance on employee relations matters across APAC EA/MA and direct ownership for KL-based cases. Ensure alignment between global standards and local legal requirements through close partnership with local HR and Legal teams. Proactively identify and mitigate HR-related risks while balancing business needs and employee experience. Lead investigations and disciplinary processes in the GBS KL office with sensitivity and professionalism, ensuring fairness and compliance.Partner with local HR teams across APAC to ensure consistent handling of ER matters while maintaining compliance with local regulations. 5. HR Activities, Projects & Continuous ImprovementLead and support the implementation of global HR initiatives, projects, and transformation efforts. Drive process improvements and operational efficiencies across HR service delivery. Leverage data, analytics, and emerging tools to enhance decision-making and HR impact. Champion employee wellbeing, engagement, and workplace safety initiatives for the KL GBS Office, embedding them into day-to-day operationsAct as key liaison with relevant government agencies where required, including managing in-person engagements, ensuring timely submission and filing of statutory documentation, and staying up to date with evolving local laws and regulatory requirements to maintain full compliance.Ensure consistent, high-quality HR support with a strong client-service mindset.Manage benefits administration and support implementation of benefits strategies and vendor transitions at the GBS KL office. Advise the business on policy matters, ensuring compliance with internal policies and local labor regulations for the GBS KL population. 6. Team Leadership & DevelopmentManage, coach, and develop direct reports (e.g., HR Specialist), ensuring strong execution of local HR operations and capability building. Foster a high-performance, collaborative, and learning-oriented HR team environment.In addition to the responsibilities outlined above, this role may be required to support or lead additional initiatives, projects, or activities aligned with business needs and the evolving HR agendaKnowledge, Skills, and AbilitiesStrong business acumen and ability to translate business needs into HR strategies Proven ability to operate in a complex, matrixed, multi-country environment Strong stakeholder management and influencing skills, including with senior leaders Ability to balance strategic thinking with hands-on execution Strong analytical skills with the ability to derive insights from data Excellent communication, interpersonal, and problem-solving skills Ability to manage ambiguity, prioritize effectively, and operate with high ownershipDemonstrated ability to exercise effective judgment, sensitivity, discretion, and creativity in changing needs and situationsExcellent people management and team leadership capabilities.Willingness to participate in calls across time zones as neededProven ability to serve as a key liaison with government agencies, managing in-person engagements, overseeing timely statutory filings, and ensuring compliance with evolving local laws and regulations. Experience8+ years of progressive HR experience, ideally in a global or matrixed organization Bachelor’s degree or an equivalent combination of education, training, and/or experience is requiredStrong experience in employee relations and risk management Prior experience as an HR Business Partner or HR Generalist Experience in shared services / GBS environments and/or regional HR exposure preferredDemonstrated experience in change and conflict management and organizational transformationSome travel required (estimated to be once or twice yearly) Go back Apply Share this job: LinkedIn X Emailfull time

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General Information Job Title Manager, HR and Talent Job ID 104864 Work Areas Talent & Human Resources Employment Type Permanent Full-Time Location(s) Kuala Lumpur Description & Requirements Company ProfileBain & Company is the management consulting firm that the world’s business leaders come to when they want results. Bain advises clients on strategy, operations, information technology, organization, private equity, digital transformation and strategy, and mergers and acquisition, developing practical insights that clients act on and transferring skills that make change stick. The firm aligns its incentives with clients by linking its fees to their results. Bain clients have outperformed the stock market 4 to 1. Founded in 1973, Bain has offices in various countries, and its deep expertise and client roster cross every industry and economic sector.The firm established several functions in the Indian market early 2000s and its remit across functions has expanded over time. Since 2019, these functions have become part of Global Business Services (GBS). Global Business Services (GBS) is a network of five interconnected business-function hubs across India, Poland, Malaysia, Mexico and Portugal, serving Bain globally to run our business, support other functions, and help drive innovation internally. We are over 1000 business professionals – serving functions in operations, HR, finance, legal, tech, marketing, research, and data analytics – who support our offices globally. Our mantra of “shared innovation, seamless execution,” underpinned by a passion for results, teamwork, and creativity, helps Bain stay at the top of our game operationally.Job SummaryWe are seeking a strategic and hands-on HR Business Partner to support two critical dimensions of our organization:Serving as the HR Business Partner for the Executive Assistant (EA) and Management Assistant (MA) population across Asia Pacific (APAC) (50%), andLeading HR for our Global Business Services (GBS) Kuala Lumpur office, (50%). This role operates in a highly matrixed, multi-country environment and requires balancing regional strategic priorities with local operational excellence. The individual will act as a trusted advisor to business and program leadership, driving talent strategy, employee experience, and organizational effectiveness, while ensuring strong governance and compliance.Principal Accountabilities and % of time1. Regional HR Business Partner – APAC EA/MA Program (~50%)Serve as the HR Business Partner for the APAC EA/MA population, partnering closely with the EA/MA Program Team and functional leadership to align people's priorities with program delivery, capability needs, and evolving business requirements. Build strong relationships with the EA/MA Program Team, leadership, and key stakeholders, Partner with the APAC EA/MA Program leads on talent topics, including organizational design, workforce planning, and program effectiveness, ensuring alignment across geographies. Coordinate with local HR teams across APAC to ensure consistent application of people's practices to the EA/MA population while adapting to local market, legal, and regulatory requirements. Leverage data and insights to inform program talent decisions, identify trends and opportunities to improve performance, retention, and overall program effectiveness. 2. GBS HR Lead – GBS Kuala Lumpur (~50%)Serve as the HR leader for the Kuala Lumpur GBS office, owning and driving the local people agenda in alignment with global HR strategy and business priorities. Act as a trusted advisor to office leadership, shaping talent strategy, workforce planning, and organizational effectiveness for the KL office. Lead all local employee relations, compliance, and regulatory matters, ensuring effective risk management and alignment with local labor laws and statutory requirements. Helping to shape a strong office culture and employee experience, including engagement, wellbeing, and inclusion initiatives tailored to the KL environment. 3. Talent Management, Rewards & Organizational EffectivenessAdvise leaders on performance management, promotions, and compensation decisions across both scopes. Analyze engagement survey results and partner with the business to drive targeted action plans to improve employee experience and retention. Support organizational design, role clarity, and capability building initiatives. 4. Employee Relations & Risk ManagementProvide oversight and guidance on employee relations matters across APAC EA/MA and direct ownership for KL-based cases. Ensure alignment between global standards and local legal requirements through close partnership with local HR and Legal teams. Proactively identify and mitigate HR-related risks while balancing business needs and employee experience. Lead investigations and disciplinary processes in the GBS KL office with sensitivity and professionalism, ensuring fairness and compliance.Partner with local HR teams across APAC to ensure consistent handling of ER matters while maintaining compliance with local regulations. 5. HR Activities, Projects & Continuous ImprovementLead and support the implementation of global HR initiatives, projects, and transformation efforts. Drive process improvements and operational efficiencies across HR service delivery. Leverage data, analytics, and emerging tools to enhance decision-making and HR impact. Champion employee wellbeing, engagement, and workplace safety initiatives for the KL GBS Office, embedding them into day-to-day operationsAct as key liaison with relevant government agencies where required, including managing in-person engagements, ensuring timely submission and filing of statutory documentation, and staying up to date with evolving local laws and regulatory requirements to maintain full compliance.Ensure consistent, high-quality HR support with a strong client-service mindset.Manage benefits administration and support implementation of benefits strategies and vendor transitions at the GBS KL office. Advise the business on policy matters, ensuring compliance with internal policies and local labor regulations for the GBS KL population. 6. Team Leadership & DevelopmentManage, coach, and develop direct reports (e.g., HR Specialist), ensuring strong execution of local HR operations and capability building. Foster a high-performance, collaborative, and learning-oriented HR team environment.In addition to the responsibilities outlined above, this role may be required to support or lead additional initiatives, projects, or activities aligned with business needs and the evolving HR agendaKnowledge, Skills, and AbilitiesStrong business acumen and ability to translate business needs into HR strategies Proven ability to operate in a complex, matrixed, multi-country environment Strong stakeholder management and influencing skills, including with senior leaders Ability to balance strategic thinking with hands-on execution Strong analytical skills with the ability to derive insights from data Excellent communication, interpersonal, and problem-solving skills Ability to manage ambiguity, prioritize effectively, and operate with high ownershipDemonstrated ability to exercise effective judgment, sensitivity, discretion, and creativity in changing needs and situationsExcellent people management and team leadership capabilities.Willingness to participate in calls across time zones as neededProven ability to serve as a key liaison with government agencies, managing in-person engagements, overseeing timely statutory filings, and ensuring compliance with evolving local laws and regulations. Experience8+ years of progressive HR experience, ideally in a global or matrixed organization Bachelor’s degree or an equivalent combination of education, training, and/or experience is requiredStrong experience in employee relations and risk management Prior experience as an HR Business Partner or HR Generalist Experience in shared services / GBS environments and/or regional HR exposure preferredDemonstrated experience in change and conflict management and organizational transformationSome travel required (estimated to be once or twice yearly) Go backGeneral Information Job Title Manager, HR and Talent Job ID 104864 Work Areas Talent & Human Resources Employment Type Permanent Full-Time Location(s) Kuala Lumpur Description & Requirements Company ProfileBain & Company is the management consulting firm that the world’s business leaders come to when they want results. Bain advises clients on strategy, operations, information technology, organization, private equity, digital transformation and strategy, and mergers and acquisition, developing practical insights that clients act on and transferring skills that make change stick. The firm aligns its incentives with clients by linking its fees to their results. Bain clients have outperformed the stock market 4 to 1. Founded in 1973, Bain has offices in various countries, and its deep expertise and client roster cross every industry and economic sector.The firm established several functions in the Indian market early 2000s and its remit across functions has expanded over time. Since 2019, these functions have become part of Global Business Services (GBS). Global Business Services (GBS) is a network of five interconnected business-function hubs across India, Poland, Malaysia, Mexico and Portugal, serving Bain globally to run our business, support other functions, and help drive innovation internally. We are over 1000 business professionals – serving functions in operations, HR, finance, legal, tech, marketing, research, and data analytics – who support our offices globally. Our mantra of “shared innovation, seamless execution,” underpinned by a passion for results, teamwork, and creativity, helps Bain stay at the top of our game operationally.Job SummaryWe are seeking a strategic and hands-on HR Business Partner to support two critical dimensions of our organization:Serving as the HR Business Partner for the Executive Assistant (EA) and Management Assistant (MA) population across Asia Pacific (APAC) (50%), andLeading HR for our Global Business Services (GBS) Kuala Lumpur office, (50%). This role operates in a highly matrixed, multi-country environment and requires balancing regional strategic priorities with local operational excellence. The individual will act as a trusted advisor to business and program leadership, driving talent strategy, employee experience, and organizational effectiveness, while ensuring strong governance and compliance.Principal Accountabilities and % of time1. Regional HR Business Partner – APAC EA/MA Program (~50%)Serve as the HR Business Partner for the APAC EA/MA population, partnering closely with the EA/MA Program Team and functional leadership to align people's priorities with program delivery, capability needs, and evolving business requirements. Build strong relationships with the EA/MA Program Team, leadership, and key stakeholders, Partner with the APAC EA/MA Program leads on talent topics, including organizational design, workforce planning, and program effectiveness, ensuring alignment across geographies. Coordinate with local HR teams across APAC to ensure consistent application of people's practices to the EA/MA population while adapting to local market, legal, and regulatory requirements. Leverage data and insights to inform program talent decisions, identify trends and opportunities to improve performance, retention, and overall program effectiveness. 2. GBS HR Lead – GBS Kuala Lumpur (~50%)Serve as the HR leader for the Kuala Lumpur GBS office, owning and driving the local people agenda in alignment with global HR strategy and business priorities. Act as a trusted advisor to office leadership, shaping talent strategy, workforce planning, and organizational effectiveness for the KL office. Lead all local employee relations, compliance, and regulatory matters, ensuring effective risk management and alignment with local labor laws and statutory requirements. Helping to shape a strong office culture and employee experience, including engagement, wellbeing, and inclusion initiatives tailored to the KL environment. 3. Talent Management, Rewards & Organizational EffectivenessAdvise leaders on performance management, promotions, and compensation decisions across both scopes. Analyze engagement survey results and partner with the business to drive targeted action plans to improve employee experience and retention. Support organizational design, role clarity, and capability building initiatives. 4. Employee Relations & Risk ManagementProvide oversight and guidance on employee relations matters across APAC EA/MA and direct ownership for KL-based cases. Ensure alignment between global standards and local legal requirements through close partnership with local HR and Legal teams. Proactively identify and mitigate HR-related risks while balancing business needs and employee experience. Lead investigations and disciplinary processes in the GBS KL office with sensitivity and professionalism, ensuring fairness and compliance.Partner with local HR teams across APAC to ensure consistent handling of ER matters while maintaining compliance with local regulations. 5. HR Activities, Projects & Continuous ImprovementLead and support the implementation of global HR initiatives, projects, and transformation efforts. Drive process improvements and operational efficiencies across HR service delivery. Leverage data, analytics, and emerging tools to enhance decision-making and HR impact. Champion employee wellbeing, engagement, and workplace safety initiatives for the KL GBS Office, embedding them into day-to-day operationsAct as key liaison with relevant government agencies where required, including managing in-person engagements, ensuring timely submission and filing of statutory documentation, and staying up to date with evolving local laws and regulatory requirements to maintain full compliance.Ensure consistent, high-quality HR support with a strong client-service mindset.Manage benefits administration and support implementation of benefits strategies and vendor transitions at the GBS KL office. Advise the business on policy matters, ensuring compliance with internal policies and local labor regulations for the GBS KL population. 6. Team Leadership & DevelopmentManage, coach, and develop direct reports (e.g., HR Specialist), ensuring strong execution of local HR operations and capability building. Foster a high-performance, collaborative, and learning-oriented HR team environment.In addition to the responsibilities outlined above, this role may be required to support or lead additional initiatives, projects, or activities aligned with business needs and the evolving HR agendaKnowledge, Skills, and AbilitiesStrong business acumen and ability to translate business needs into HR strategies Proven ability to operate in a complex, matrixed, multi-country environment Strong stakeholder management and influencing skills, including with senior leaders Ability to balance strategic thinking with hands-on execution Strong analytical skills with the ability to derive insights from data Excellent communication, interpersonal, and problem-solving skills Ability to manage ambiguity, prioritize effectively, and operate with high ownershipDemonstrated ability to exercise effective judgment, sensitivity, discretion, and creativity in changing needs and situationsExcellent people management and team leadership capabilities.Willingness to participate in calls across time zones as neededProven ability to serve as a key liaison with government agencies, managing in-person engagements, overseeing timely statutory filings, and ensuring compliance with evolving local laws and regulations. Experience8+ years of progressive HR experience, ideally in a global or matrixed organization Bachelor’s degree or an equivalent combination of education, training, and/or experience is requiredStrong experience in employee relations and risk management Prior experience as an HR Business Partner or HR Generalist Experience in shared services / GBS environments and/or regional HR exposure preferredDemonstrated experience in change and conflict management and organizational transformationSome travel required (estimated to be once or twice yearly)General InformationGeneral Information

General Information

Job Title Manager, HR and Talent Job ID 104864 Work Areas Talent & Human Resources Employment Type Permanent Full-Time Location(s) Kuala LumpurJob Title Manager, HR and Talent Job ID 104864 Work Areas Talent & Human Resources Employment Type Permanent Full-Time Location(s) Kuala LumpurJob Title Manager, HR and TalentJob TitleManager, HR and TalentJob ID 104864Job ID104864Work Areas Talent & Human ResourcesWork AreasTalent & Human ResourcesEmployment Type Permanent Full-TimeEmployment TypePermanent Full-TimeLocation(s) Kuala LumpurLocation(s)Kuala LumpurDescription & RequirementsDescription & Requirements

Description & Requirements

Company ProfileBain & Company is the management consulting firm that the world’s business leaders come to when they want results. Bain advises clients on strategy, operations, information technology, organization, private equity, digital transformation and strategy, and mergers and acquisition, developing practical insights that clients act on and transferring skills that make change stick. The firm aligns its incentives with clients by linking its fees to their results. Bain clients have outperformed the stock market 4 to 1. Founded in 1973, Bain has offices in various countries, and its deep expertise and client roster cross every industry and economic sector.The firm established several functions in the Indian market early 2000s and its remit across functions has expanded over time. Since 2019, these functions have become part of Global Business Services (GBS). Global Business Services (GBS) is a network of five interconnected business-function hubs across India, Poland, Malaysia, Mexico and Portugal, serving Bain globally to run our business, support other functions, and help drive innovation internally. We are over 1000 business professionals – serving functions in operations, HR, finance, legal, tech, marketing, research, and data analytics – who support our offices globally. Our mantra of “shared innovation, seamless execution,” underpinned by a passion for results, teamwork, and creativity, helps Bain stay at the top of our game operationally.Job SummaryWe are seeking a strategic and hands-on HR Business Partner to support two critical dimensions of our organization:Serving as the HR Business Partner for the Executive Assistant (EA) and Management Assistant (MA) population across Asia Pacific (APAC) (50%), andLeading HR for our Global Business Services (GBS) Kuala Lumpur office, (50%). This role operates in a highly matrixed, multi-country environment and requires balancing regional strategic priorities with local operational excellence. The individual will act as a trusted advisor to business and program leadership, driving talent strategy, employee experience, and organizational effectiveness, while ensuring strong governance and compliance.Principal Accountabilities and % of time1. Regional HR Business Partner – APAC EA/MA Program (~50%)Serve as the HR Business Partner for the APAC EA/MA population, partnering closely with the EA/MA Program Team and functional leadership to align people's priorities with program delivery, capability needs, and evolving business requirements. Build strong relationships with the EA/MA Program Team, leadership, and key stakeholders, Partner with the APAC EA/MA Program leads on talent topics, including organizational design, workforce planning, and program effectiveness, ensuring alignment across geographies. Coordinate with local HR teams across APAC to ensure consistent application of people's practices to the EA/MA population while adapting to local market, legal, and regulatory requirements. Leverage data and insights to inform program talent decisions, identify trends and opportunities to improve performance, retention, and overall program effectiveness. 2. GBS HR Lead – GBS Kuala Lumpur (~50%)Serve as the HR leader for the Kuala Lumpur GBS office, owning and driving the local people agenda in alignment with global HR strategy and business priorities. Act as a trusted advisor to office leadership, shaping talent strategy, workforce planning, and organizational effectiveness for the KL office. Lead all local employee relations, compliance, and regulatory matters, ensuring effective risk management and alignment with local labor laws and statutory requirements. Helping to shape a strong office culture and employee experience, including engagement, wellbeing, and inclusion initiatives tailored to the KL environment. 3. Talent Management, Rewards & Organizational EffectivenessAdvise leaders on performance management, promotions, and compensation decisions across both scopes. Analyze engagement survey results and partner with the business to drive targeted action plans to improve employee experience and retention. Support organizational design, role clarity, and capability building initiatives. 4. Employee Relations & Risk ManagementProvide oversight and guidance on employee relations matters across APAC EA/MA and direct ownership for KL-based cases. Ensure alignment between global standards and local legal requirements through close partnership with local HR and Legal teams. Proactively identify and mitigate HR-related risks while balancing business needs and employee experience. Lead investigations and disciplinary processes in the GBS KL office with sensitivity and professionalism, ensuring fairness and compliance.Partner with local HR teams across APAC to ensure consistent handling of ER matters while maintaining compliance with local regulations. 5. HR Activities, Projects & Continuous ImprovementLead and support the implementation of global HR initiatives, projects, and transformation efforts. Drive process improvements and operational efficiencies across HR service delivery. Leverage data, analytics, and emerging tools to enhance decision-making and HR impact. Champion employee wellbeing, engagement, and workplace safety initiatives for the KL GBS Office, embedding them into day-to-day operationsAct as key liaison with relevant government agencies where required, including managing in-person engagements, ensuring timely submission and filing of statutory documentation, and staying up to date with evolving local laws and regulatory requirements to maintain full compliance.Ensure consistent, high-quality HR support with a strong client-service mindset.Manage benefits administration and support implementation of benefits strategies and vendor transitions at the GBS KL office. Advise the business on policy matters, ensuring compliance with internal policies and local labor regulations for the GBS KL population. 6. Team Leadership & DevelopmentManage, coach, and develop direct reports (e.g., HR Specialist), ensuring strong execution of local HR operations and capability building. Foster a high-performance, collaborative, and learning-oriented HR team environment.In addition to the responsibilities outlined above, this role may be required to support or lead additional initiatives, projects, or activities aligned with business needs and the evolving HR agendaKnowledge, Skills, and AbilitiesStrong business acumen and ability to translate business needs into HR strategies Proven ability to operate in a complex, matrixed, multi-country environment Strong stakeholder management and influencing skills, including with senior leaders Ability to balance strategic thinking with hands-on execution Strong analytical skills with the ability to derive insights from data Excellent communication, interpersonal, and problem-solving skills Ability to manage ambiguity, prioritize effectively, and operate with high ownershipDemonstrated ability to exercise effective judgment, sensitivity, discretion, and creativity in changing needs and situationsExcellent people management and team leadership capabilities.Willingness to participate in calls across time zones as neededProven ability to serve as a key liaison with government agencies, managing in-person engagements, overseeing timely statutory filings, and ensuring compliance with evolving local laws and regulations. Experience8+ years of progressive HR experience, ideally in a global or matrixed organization Bachelor’s degree or an equivalent combination of education, training, and/or experience is requiredStrong experience in employee relations and risk management Prior experience as an HR Business Partner or HR Generalist Experience in shared services / GBS environments and/or regional HR exposure preferredDemonstrated experience in change and conflict management and organizational transformationSome travel required (estimated to be once or twice yearly)Company ProfileBain & Company is the management consulting firm that the world’s business leaders come to when they want results. Bain advises clients on strategy, operations, information technology, organization, private equity, digital transformation and strategy, and mergers and acquisition, developing practical insights that clients act on and transferring skills that make change stick. The firm aligns its incentives with clients by linking its fees to their results. Bain clients have outperformed the stock market 4 to 1. Founded in 1973, Bain has offices in various countries, and its deep expertise and client roster cross every industry and economic sector.The firm established several functions in the Indian market early 2000s and its remit across functions has expanded over time. Since 2019, these functions have become part of Global Business Services (GBS). Global Business Services (GBS) is a network of five interconnected business-function hubs across India, Poland, Malaysia, Mexico and Portugal, serving Bain globally to run our business, support other functions, and help drive innovation internally. We are over 1000 business professionals – serving functions in operations, HR, finance, legal, tech, marketing, research, and data analytics – who support our offices globally. Our mantra of “shared innovation, seamless execution,” underpinned by a passion for results, teamwork, and creativity, helps Bain stay at the top of our game operationally.Job SummaryWe are seeking a strategic and hands-on HR Business Partner to support two critical dimensions of our organization:Serving as the HR Business Partner for the Executive Assistant (EA) and Management Assistant (MA) population across Asia Pacific (APAC) (50%), andLeading HR for our Global Business Services (GBS) Kuala Lumpur office, (50%). This role operates in a highly matrixed, multi-country environment and requires balancing regional strategic priorities with local operational excellence. The individual will act as a trusted advisor to business and program leadership, driving talent strategy, employee experience, and organizational effectiveness, while ensuring strong governance and compliance.Principal Accountabilities and % of time1. Regional HR Business Partner – APAC EA/MA Program (~50%)Serve as the HR Business Partner for the APAC EA/MA population, partnering closely with the EA/MA Program Team and functional leadership to align people's priorities with program delivery, capability needs, and evolving business requirements. Build strong relationships with the EA/MA Program Team, leadership, and key stakeholders, Partner with the APAC EA/MA Program leads on talent topics, including organizational design, workforce planning, and program effectiveness, ensuring alignment across geographies. Coordinate with local HR teams across APAC to ensure consistent application of people's practices to the EA/MA population while adapting to local market, legal, and regulatory requirements. Leverage data and insights to inform program talent decisions, identify trends and opportunities to improve performance, retention, and overall program effectiveness. 2. GBS HR Lead – GBS Kuala Lumpur (~50%)Serve as the HR leader for the Kuala Lumpur GBS office, owning and driving the local people agenda in alignment with global HR strategy and business priorities. Act as a trusted advisor to office leadership, shaping talent strategy, workforce planning, and organizational effectiveness for the KL office. Lead all local employee relations, compliance, and regulatory matters, ensuring effective risk management and alignment with local labor laws and statutory requirements. Helping to shape a strong office culture and employee experience, including engagement, wellbeing, and inclusion initiatives tailored to the KL environment. 3. Talent Management, Rewards & Organizational EffectivenessAdvise leaders on performance management, promotions, and compensation decisions across both scopes. Analyze engagement survey results and partner with the business to drive targeted action plans to improve employee experience and retention. Support organizational design, role clarity, and capability building initiatives. 4. Employee Relations & Risk ManagementProvide oversight and guidance on employee relations matters across APAC EA/MA and direct ownership for KL-based cases. Ensure alignment between global standards and local legal requirements through close partnership with local HR and Legal teams. Proactively identify and mitigate HR-related risks while balancing business needs and employee experience. Lead investigations and disciplinary processes in the GBS KL office with sensitivity and professionalism, ensuring fairness and compliance.Partner with local HR teams across APAC to ensure consistent handling of ER matters while maintaining compliance with local regulations. 5. HR Activities, Projects & Continuous ImprovementLead and support the implementation of global HR initiatives, projects, and transformation efforts. Drive process improvements and operational efficiencies across HR service delivery. Leverage data, analytics, and emerging tools to enhance decision-making and HR impact. Champion employee wellbeing, engagement, and workplace safety initiatives for the KL GBS Office, embedding them into day-to-day operationsAct as key liaison with relevant government agencies where required, including managing in-person engagements, ensuring timely submission and filing of statutory documentation, and staying up to date with evolving local laws and regulatory requirements to maintain full compliance.Ensure consistent, high-quality HR support with a strong client-service mindset.Manage benefits administration and support implementation of benefits strategies and vendor transitions at the GBS KL office. Advise the business on policy matters, ensuring compliance with internal policies and local labor regulations for the GBS KL population. 6. Team Leadership & DevelopmentManage, coach, and develop direct reports (e.g., HR Specialist), ensuring strong execution of local HR operations and capability building. Foster a high-performance, collaborative, and learning-oriented HR team environment.In addition to the responsibilities outlined above, this role may be required to support or lead additional initiatives, projects, or activities aligned with business needs and the evolving HR agendaKnowledge, Skills, and AbilitiesStrong business acumen and ability to translate business needs into HR strategies Proven ability to operate in a complex, matrixed, multi-country environment Strong stakeholder management and influencing skills, including with senior leaders Ability to balance strategic thinking with hands-on execution Strong analytical skills with the ability to derive insights from data Excellent communication, interpersonal, and problem-solving skills Ability to manage ambiguity, prioritize effectively, and operate with high ownershipDemonstrated ability to exercise effective judgment, sensitivity, discretion, and creativity in changing needs and situationsExcellent people management and team leadership capabilities.Willingness to participate in calls across time zones as neededProven ability to serve as a key liaison with government agencies, managing in-person engagements, overseeing timely statutory filings, and ensuring compliance with evolving local laws and regulations. Experience8+ years of progressive HR experience, ideally in a global or matrixed organization Bachelor’s degree or an equivalent combination of education, training, and/or experience is requiredStrong experience in employee relations and risk management Prior experience as an HR Business Partner or HR Generalist Experience in shared services / GBS environments and/or regional HR exposure preferredDemonstrated experience in change and conflict management and organizational transformationSome travel required (estimated to be once or twice yearly)Company ProfileBain & Company is the management consulting firm that the world’s business leaders come to when they want results. Bain advises clients on strategy, operations, information technology, organization, private equity, digital transformation and strategy, and mergers and acquisition, developing practical insights that clients act on and transferring skills that make change stick. The firm aligns its incentives with clients by linking its fees to their results. Bain clients have outperformed the stock market 4 to 1. Founded in 1973, Bain has offices in various countries, and its deep expertise and client roster cross every industry and economic sector.The firm established several functions in the Indian market early 2000s and its remit across functions has expanded over time. Since 2019, these functions have become part of Global Business Services (GBS). Global Business Services (GBS) is a network of five interconnected business-function hubs across India, Poland, Malaysia, Mexico and Portugal, serving Bain globally to run our business, support other functions, and help drive innovation internally. We are over 1000 business professionals – serving functions in operations, HR, finance, legal, tech, marketing, research, and data analytics – who support our offices globally. Our mantra of “shared innovation, seamless execution,” underpinned by a passion for results, teamwork, and creativity, helps Bain stay at the top of our game operationally.Job SummaryWe are seeking a strategic and hands-on HR Business Partner to support two critical dimensions of our organization:Serving as the HR Business Partner for the Executive Assistant (EA) and Management Assistant (MA) population across Asia Pacific (APAC) (50%), andLeading HR for our Global Business Services (GBS) Kuala Lumpur office, (50%). This role operates in a highly matrixed, multi-country environment and requires balancing regional strategic priorities with local operational excellence. The individual will act as a trusted advisor to business and program leadership, driving talent strategy, employee experience, and organizational effectiveness, while ensuring strong governance and compliance.Principal Accountabilities and % of time1. Regional HR Business Partner – APAC EA/MA Program (~50%)Serve as the HR Business Partner for the APAC EA/MA population, partnering closely with the EA/MA Program Team and functional leadership to align people's priorities with program delivery, capability needs, and evolving business requirements. Build strong relationships with the EA/MA Program Team, leadership, and key stakeholders, Partner with the APAC EA/MA Program leads on talent topics, including organizational design, workforce planning, and program effectiveness, ensuring alignment across geographies. Coordinate with local HR teams across APAC to ensure consistent application of people's practices to the EA/MA population while adapting to local market, legal, and regulatory requirements. Leverage data and insights to inform program talent decisions, identify trends and opportunities to improve performance, retention, and overall program effectiveness. 2. GBS HR Lead – GBS Kuala Lumpur (~50%)Serve as the HR leader for the Kuala Lumpur GBS office, owning and driving the local people agenda in alignment with global HR strategy and business priorities. Act as a trusted advisor to office leadership, shaping talent strategy, workforce planning, and organizational effectiveness for the KL office. Lead all local employee relations, compliance, and regulatory matters, ensuring effective risk management and alignment with local labor laws and statutory requirements. Helping to shape a strong office culture and employee experience, including engagement, wellbeing, and inclusion initiatives tailored to the KL environment. 3. Talent Management, Rewards & Organizational EffectivenessAdvise leaders on performance management, promotions, and compensation decisions across both scopes. Analyze engagement survey results and partner with the business to drive targeted action plans to improve employee experience and retention. Support organizational design, role clarity, and capability building initiatives. 4. Employee Relations & Risk ManagementProvide oversight and guidance on employee relations matters across APAC EA/MA and direct ownership for KL-based cases. Ensure alignment between global standards and local legal requirements through close partnership with local HR and Legal teams. Proactively identify and mitigate HR-related risks while balancing business needs and employee experience. Lead investigations and disciplinary processes in the GBS KL office with sensitivity and professionalism, ensuring fairness and compliance.Partner with local HR teams across APAC to ensure consistent handling of ER matters while maintaining compliance with local regulations. 5. HR Activities, Projects & Continuous ImprovementLead and support the implementation of global HR initiatives, projects, and transformation efforts. Drive process improvements and operational efficiencies across HR service delivery. Leverage data, analytics, and emerging tools to enhance decision-making and HR impact. Champion employee wellbeing, engagement, and workplace safety initiatives for the KL GBS Office, embedding them into day-to-day operationsAct as key liaison with relevant government agencies where required, including managing in-person engagements, ensuring timely submission and filing of statutory documentation, and staying up to date with evolving local laws and regulatory requirements to maintain full compliance.Ensure consistent, high-quality HR support with a strong client-service mindset.Manage benefits administration and support implementation of benefits strategies and vendor transitions at the GBS KL office. Advise the business on policy matters, ensuring compliance with internal policies and local labor regulations for the GBS KL population. 6. Team Leadership & DevelopmentManage, coach, and develop direct reports (e.g., HR Specialist), ensuring strong execution of local HR operations and capability building. Foster a high-performance, collaborative, and learning-oriented HR team environment.In addition to the responsibilities outlined above, this role may be required to support or lead additional initiatives, projects, or activities aligned with business needs and the evolving HR agendaKnowledge, Skills, and AbilitiesStrong business acumen and ability to translate business needs into HR strategies Proven ability to operate in a complex, matrixed, multi-country environment Strong stakeholder management and influencing skills, including with senior leaders Ability to balance strategic thinking with hands-on execution Strong analytical skills with the ability to derive insights from data Excellent communication, interpersonal, and problem-solving skills Ability to manage ambiguity, prioritize effectively, and operate with high ownershipDemonstrated ability to exercise effective judgment, sensitivity, discretion, and creativity in changing needs and situationsExcellent people management and team leadership capabilities.Willingness to participate in calls across time zones as neededProven ability to serve as a key liaison with government agencies, managing in-person engagements, overseeing timely statutory filings, and ensuring compliance with evolving local laws and regulations. Experience8+ years of progressive HR experience, ideally in a global or matrixed organization Bachelor’s degree or an equivalent combination of education, training, and/or experience is requiredStrong experience in employee relations and risk management Prior experience as an HR Business Partner or HR Generalist Experience in shared services / GBS environments and/or regional HR exposure preferredDemonstrated experience in change and conflict management and organizational transformationSome travel required (estimated to be once or twice yearly)Company ProfileBain & Company is the management consulting firm that the world’s business leaders come to when they want results. Bain advises clients on strategy, operations, information technology, organization, private equity, digital transformation and strategy, and mergers and acquisition, developing practical insights that clients act on and transferring skills that make change stick. The firm aligns its incentives with clients by linking its fees to their results. Bain clients have outperformed the stock market 4 to 1. Founded in 1973, Bain has offices in various countries, and its deep expertise and client roster cross every industry and economic sector.The firm established several functions in the Indian market early 2000s and its remit across functions has expanded over time. Since 2019, these functions have become part of Global Business Services (GBS). Global Business Services (GBS) is a network of five interconnected business-function hubs across India, Poland, Malaysia, Mexico and Portugal, serving Bain globally to run our business, support other functions, and help drive innovation internally. We are over 1000 business professionals – serving functions in operations, HR, finance, legal, tech, marketing, research, and data analytics – who support our offices globally. Our mantra of “shared innovation, seamless execution,” underpinned by a passion for results, teamwork, and creativity, helps Bain stay at the top of our game operationally.Job SummaryWe are seeking a strategic and hands-on HR Business Partner to support two critical dimensions of our organization:Serving as the HR Business Partner for the Executive Assistant (EA) and Management Assistant (MA) population across Asia Pacific (APAC) (50%), andLeading HR for our Global Business Services (GBS) Kuala Lumpur office, (50%). This role operates in a highly matrixed, multi-country environment and requires balancing regional strategic priorities with local operational excellence. The individual will act as a trusted advisor to business and program leadership, driving talent strategy, employee experience, and organizational effectiveness, while ensuring strong governance and compliance.Principal Accountabilities and % of time1. Regional HR Business Partner – APAC EA/MA Program (~50%)Serve as the HR Business Partner for the APAC EA/MA population, partnering closely with the EA/MA Program Team and functional leadership to align people's priorities with program delivery, capability needs, and evolving business requirements. Build strong relationships with the EA/MA Program Team, leadership, and key stakeholders, Partner with the APAC EA/MA Program leads on talent topics, including organizational design, workforce planning, and program effectiveness, ensuring alignment across geographies. Coordinate with local HR teams across APAC to ensure consistent application of people's practices to the EA/MA population while adapting to local market, legal, and regulatory requirements. Leverage data and insights to inform program talent decisions, identify trends and opportunities to improve performance, retention, and overall program effectiveness. 2. GBS HR Lead – GBS Kuala Lumpur (~50%)Serve as the HR leader for the Kuala Lumpur GBS office, owning and driving the local people agenda in alignment with global HR strategy and business priorities. Act as a trusted advisor to office leadership, shaping talent strategy, workforce planning, and organizational effectiveness for the KL office. Lead all local employee relations, compliance, and regulatory matters, ensuring effective risk management and alignment with local labor laws and statutory requirements. Helping to shape a strong office culture and employee experience, including engagement, wellbeing, and inclusion initiatives tailored to the KL environment. 3. Talent Management, Rewards & Organizational EffectivenessAdvise leaders on performance management, promotions, and compensation decisions across both scopes. Analyze engagement survey results and partner with the business to drive targeted action plans to improve employee experience and retention. Support organizational design, role clarity, and capability building initiatives. 4. Employee Relations & Risk ManagementProvide oversight and guidance on employee relations matters across APAC EA/MA and direct ownership for KL-based cases. Ensure alignment between global standards and local legal requirements through close partnership with local HR and Legal teams. Proactively identify and mitigate HR-related risks while balancing business needs and employee experience. Lead investigations and disciplinary processes in the GBS KL office with sensitivity and professionalism, ensuring fairness and compliance.Partner with local HR teams across APAC to ensure consistent handling of ER matters while maintaining compliance with local regulations. 5. HR Activities, Projects & Continuous ImprovementLead and support the implementation of global HR initiatives, projects, and transformation efforts. Drive process improvements and operational efficiencies across HR service delivery. Leverage data, analytics, and emerging tools to enhance decision-making and HR impact. Champion employee wellbeing, engagement, and workplace safety initiatives for the KL GBS Office, embedding them into day-to-day operationsAct as key liaison with relevant government agencies where required, including managing in-person engagements, ensuring timely submission and filing of statutory documentation, and staying up to date with evolving local laws and regulatory requirements to maintain full compliance.Ensure consistent, high-quality HR support with a strong client-service mindset.Manage benefits administration and support implementation of benefits strategies and vendor transitions at the GBS KL office. Advise the business on policy matters, ensuring compliance with internal policies and local labor regulations for the GBS KL population. 6. Team Leadership & DevelopmentManage, coach, and develop direct reports (e.g., HR Specialist), ensuring strong execution of local HR operations and capability building. Foster a high-performance, collaborative, and learning-oriented HR team environment.In addition to the responsibilities outlined above, this role may be required to support or lead additional initiatives, projects, or activities aligned with business needs and the evolving HR agendaKnowledge, Skills, and AbilitiesStrong business acumen and ability to translate business needs into HR strategies Proven ability to operate in a complex, matrixed, multi-country environment Strong stakeholder management and influencing skills, including with senior leaders Ability to balance strategic thinking with hands-on execution Strong analytical skills with the ability to derive insights from data Excellent communication, interpersonal, and problem-solving skills Ability to manage ambiguity, prioritize effectively, and operate with high ownershipDemonstrated ability to exercise effective judgment, sensitivity, discretion, and creativity in changing needs and situationsExcellent people management and team leadership capabilities.Willingness to participate in calls across time zones as neededProven ability to serve as a key liaison with government agencies, managing in-person engagements, overseeing timely statutory filings, and ensuring compliance with evolving local laws and regulations. Experience8+ years of progressive HR experience, ideally in a global or matrixed organization Bachelor’s degree or an equivalent combination of education, training, and/or experience is requiredStrong experience in employee relations and risk management Prior experience as an HR Business Partner or HR Generalist Experience in shared services / GBS environments and/or regional HR exposure preferredDemonstrated experience in change and conflict management and organizational transformationSome travel required (estimated to be once or twice yearly)

Company Profile

Company ProfileCompany Profile

Bain & Company is the management consulting firm that the world’s business leaders come to when they want results. Bain advises clients on strategy, operations, information technology, organization, private equity, digital transformation and strategy, and mergers and acquisition, developing practical insights that clients act on and transferring skills that make change stick. The firm aligns its incentives with clients by linking its fees to their results. Bain clients have outperformed the stock market 4 to 1. Founded in 1973, Bain has offices in various countries, and its deep expertise and client roster cross every industry and economic sector.

The firm established several functions in the Indian market early 2000s and its remit across functions has expanded over time. Since 2019, these functions have become part of Global Business Services (GBS). Global Business Services (GBS) is a network of five interconnected business-function hubs across India, Poland, Malaysia, Mexico and Portugal, serving Bain globally to run our business, support other functions, and help drive innovation internally. We are over 1000 business professionals – serving functions in operations, HR, finance, legal, tech, marketing, research, and data analytics – who support our offices globally. Our mantra of “shared innovation, seamless execution,” underpinned by a passion for results, teamwork, and creativity, helps Bain stay at the top of our game operationally.The firm established several functions in the Indian market early 2000s and its remit across functions has expanded over time. Since 2019, these functions have become part of Global Business Services (GBS).The firm established several functions in the Indian market early 2000s and its remit across functions has expanded over time. Since 2019, these functions have become part of Global Business Services (GBS).Global Business Services (GBS)Global Business Services (GBS)is a network of five interconnected business-function hubs across India, Poland, Malaysia, Mexico and Portugal, serving Bain globally to run our business, support other functions, and help drive innovation internally. We are over 1000 business professionals – serving functions in operations, HR, finance, legal, tech, marketing, research, and data analytics – who support our offices globally. Our mantra of “shared innovation, seamless execution,” underpinned by a passion for results, teamwork, and creativity, helps Bain stay at the top of our game operationally.is a network of five interconnected business-function hubs across India, Poland, Malaysia, Mexico and Portugal, serving Bain globally to run our business, support other functions, and help drive innovation internally. We are over 1000 business professionals – serving functions in operations, HR, finance, legal, tech, marketing, research, and data analytics – who support our offices globally. Our mantra of “shared innovation, seamless execution,” underpinned by a passion for results, teamwork, and creativity, helps Bain stay at the top of our game operationally.

Job Summary

Job SummaryJob Summary

We are seeking a strategic and hands-on HR Business Partner to support two critical dimensions of our organization:

Serving as the HR Business Partner for the Executive Assistant (EA) and Management Assistant (MA) population across Asia Pacific (APAC) (50%), and
Leading HR for our Global Business Services (GBS) Kuala Lumpur office, (50%).

This role operates in a highly matrixed, multi-country environment and requires balancing regional strategic priorities with local operational excellence. The individual will act as a trusted advisor to business and program leadership, driving talent strategy, employee experience, and organizational effectiveness, while ensuring strong governance and compliance.

Principal Accountabilities and % of time

Principal Accountabilities and % of timePrincipal Accountabilities and % of time

1. Regional HR Business Partner – APAC EA/MA Program (~50%)

1. Regional HR Business Partner – APAC EA/MA Program (~50%)1. Regional HR Business Partner – APAC EA/MA Program (~50%)1. Regional HR Business Partner – APAC EA/MA Program (~50%)

Serve as the HR Business Partner for the APAC EA/MA population, partnering closely with the EA/MA Program Team and functional leadership to align people's priorities with program delivery, capability needs, and evolving business requirements.

Serve as the HR Business Partner for the APAC EA/MA population, partnering closely with the EA/MA Program Team and functional leadership to align people's priorities with program delivery, capability needs, and evolving business requirements.

Build strong relationships with the EA/MA Program Team, leadership, and key stakeholders,

Build strong relationships with the EA/MA Program Team, leadership, and key stakeholders,

Partner with the APAC EA/MA Program leads on talent topics, including organizational design, workforce planning, and program effectiveness, ensuring alignment across geographies. Coordinate with local HR teams across APAC to ensure consistent application of people's practices to the EA/MA population while adapting to local market, legal, and regulatory requirements.

Partner with the APAC EA/MA Program leads on talent topics, including organizational design, workforce planning, and program effectiveness, ensuring alignment across geographies. Coordinate with local HR teams across APAC to ensure consistent application of people's practices to the EA/MA population while adapting to local market, legal, and regulatory requirements.

Leverage data and insights to inform program talent decisions, identify trends and opportunities to improve performance, retention, and overall program effectiveness.

Leverage data and insights to inform program talent decisions, identify trends and opportunities to improve performance, retention, and overall program effectiveness.

2. GBS HR Lead – GBS Kuala Lumpur (~50%)

2. GBS HR Lead – GBS Kuala Lumpur (~50%)2. GBS HR Lead – GBS Kuala Lumpur (~50%)2. GBS HR Lead – GBS Kuala Lumpur (~50%)

Serve as the HR leader for the Kuala Lumpur GBS office, owning and driving the local people agenda in alignment with global HR strategy and business priorities.

Act as a trusted advisor to office leadership, shaping talent strategy, workforce planning, and organizational effectiveness for the KL office.

Act as a trusted advisor to office leadership, shaping talent strategy, workforce planning, and organizational effectiveness for the KL office.

Lead all local employee relations, compliance, and regulatory matters, ensuring effective risk management and alignment with local labor laws and statutory requirements.

Lead all local employee relations, compliance, and regulatory matters, ensuring effective risk management and alignment with local labor laws and statutory requirements.

Helping to shape a strong office culture and employee experience, including engagement, wellbeing, and inclusion initiatives tailored to the KL environment.

Helping to shape a strong office culture and employee experience, including engagement, wellbeing, and inclusion initiatives tailored to the KL environment.

3. Talent Management, Rewards & Organizational Effectiveness

3. Talent Management, Rewards & Organizational Effectiveness3. Talent Management, Rewards & Organizational Effectiveness3. Talent Management, Rewards & Organizational Effectiveness

Advise leaders on performance management, promotions, and compensation decisions across both scopes.

Advise leaders on performance management, promotions, and compensation decisions across both scopes.

Analyze engagement survey results and partner with the business to drive targeted action plans to improve employee experience and retention.

Analyze engagement survey results and partner with the business to drive targeted action plans to improve employee experience and retention.

Support organizational design, role clarity, and capability building initiatives.

Support organizational design, role clarity, and capability building initiatives.

4. Employee Relations & Risk Management

4. Employee Relations & Risk Management4. Employee Relations & Risk Management4. Employee Relations & Risk Management

Provide oversight and guidance on employee relations matters across APAC EA/MA and direct ownership for KL-based cases.

Provide oversight and guidance on employee relations matters across APAC EA/MA and direct ownership for KL-based cases.

Ensure alignment between global standards and local legal requirements through close partnership with local HR and Legal teams.

Ensure alignment between global standards and local legal requirements through close partnership with local HR and Legal teams.

Proactively identify and mitigate HR-related risks while balancing business needs and employee experience.

Proactively identify and mitigate HR-related risks while balancing business needs and employee experience.

Lead investigations and disciplinary processes in the GBS KL office with sensitivity and professionalism, ensuring fairness and compliance.
Partner with local HR teams across APAC to ensure consistent handling of ER matters while maintaining compliance with local regulations.

5. HR Activities, Projects & Continuous Improvement

5. HR5. HR5. HRActivitiesActivities, Projects & Continuous Improvement, Projects & Continuous Improvement, Projects & Continuous Improvement

Lead and support the implementation of global HR initiatives, projects, and transformation efforts.

Lead and support the implementation of global HR initiatives, projects, and transformation efforts.

Drive process improvements and operational efficiencies across HR service delivery.

Drive process improvements and operational efficiencies across HR service delivery.

Leverage data, analytics, and emerging tools to enhance decision-making and HR impact.

Leverage data, analytics, and emerging tools to enhance decision-making and HR impact.

Champion employee wellbeing, engagement, and workplace safety initiatives for the KL GBS Office, embedding them into day-to-day operations
Act as key liaison with relevant government agencies where required, including managing in-person engagements, ensuring timely submission and filing of statutory documentation, and staying up to date with evolving local laws and regulatory requirements to maintain full compliance.
Ensure consistent, high-quality HR support with a strong client-service mindset.
Manage benefits administration and support implementation of benefits strategies and vendor transitions at the GBS KL office.
Advise the business on policy matters, ensuring compliance with internal policies and local labor regulations for the GBS KL population.

6. Team Leadership & Development

6. Team Leadership & Development6. Team Leadership & Development6. Team Leadership & Development

Manage, coach, and develop direct reports (e.g., HR Specialist), ensuring strong execution of local HR operations and capability building.

Manage, coach, and develop direct reports (e.g., HR Specialist), ensuring strong execution of local HR operations and capability building.Foster a high-performance, collaborative, and learning-oriented HR team environment.

Foster a high-performance, collaborative, and learning-oriented HR team environment.

Foster a high-performance, collaborative, and learning-oriented HR team environment.

In addition to the responsibilities outlined above, this role may be required to support or lead additional initiatives, projects, or activities aligned with business needs and the evolving HR agenda

Knowledge, Skills, and Abilities

Knowledge, Skills, and AbilitiesKnowledge, Skills, and AbilitiesStrong business acumen and ability to translate business needs into HR strategies Proven ability to operate in a complex, matrixed, multi-country environment Strong stakeholder management and influencing skills, including with senior leaders Ability to balance strategic thinking with hands-on execution Strong analytical skills with the ability to derive insights from data Excellent communication, interpersonal, and problem-solving skills Ability to manage ambiguity, prioritize effectively, and operate with high ownershipDemonstrated ability to exercise effective judgment, sensitivity, discretion, and creativity in changing needs and situationsExcellent people management and team leadership capabilities.Willingness to participate in calls across time zones as neededProven ability to serve as a key liaison with government agencies, managing in-person engagements, overseeing timely statutory filings, and ensuring compliance with evolving local laws and regulations. Experience8+ years of progressive HR experience, ideally in a global or matrixed organization Bachelor’s degree or an equivalent combination of education, training, and/or experience is requiredStrong experience in employee relations and risk management Prior experience as an HR Business Partner or HR Generalist Experience in shared services / GBS environments and/or regional HR exposure preferredDemonstrated experience in change and conflict management and organizational transformationSome travel required (estimated to be once or twice yearly)

Strong business acumen and ability to translate business needs into HR strategies
Proven ability to operate in a complex, matrixed, multi-country environment
Strong stakeholder management and influencing skills, including with senior leaders
Ability to balance strategic thinking with hands-on execution
Strong analytical skills with the ability to derive insights from data
Excellent communication, interpersonal, and problem-solving skills
Ability to manage ambiguity, prioritize effectively, and operate with high ownership
Demonstrated ability to exercise effective judgment, sensitivity, discretion, and creativity in changing needs and situations
Excellent people management and team leadership capabilities.
Willingness to participate in calls across time zones as needed
Proven ability to serve as a key liaison with government agencies, managing in-person engagements, overseeing timely statutory filings, and ensuring compliance with evolving local laws and regulations.

Experience

ExperienceExperience8+ years of progressive HR experience, ideally in a global or matrixed organization Bachelor’s degree or an equivalent combination of education, training, and/or experience is requiredStrong experience in employee relations and risk management Prior experience as an HR Business Partner or HR Generalist Experience in shared services / GBS environments and/or regional HR exposure preferredDemonstrated experience in change and conflict management and organizational transformationSome travel required (estimated to be once or twice yearly)

8+ years of progressive HR experience, ideally in a global or matrixed organization
Bachelor’s degree or an equivalent combination of education, training, and/or experience is required
Strong experience in employee relations and risk management
Prior experience as an HR Business Partner or HR Generalist
Experience in shared services / GBS environments and/or regional HR exposure preferred
Demonstrated experience in change and conflict management and organizational transformation
Some travel required (estimated to be once or twice yearly)

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Bain & Company

Global HR Manager - Mergers & Acquisitions

General Information Job Title Global HR Manager - Mergers & Acquisitions Job ID 103406 Work Areas Talent & Human Resources Employment Type Permanent Full-Time Location(s) Mexico City Description & Requirements WHAT MAKES US A GREAT PLACE TO WORKWe are proud to be consistently recognized as one of the world’s best places to work. We are currently the top ranked consulting firm on Glassdoor’s Best Places to Work list and have earned the #1 overall spot a record seven times.Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.WHO YOU’LL WORK WITHYou’ll join our Talent Management team, reporting to the EVP, Talent Mergers & Acquisitions. You’ll work closely with internal partners including Centers of Excellence, TSG, Legal, Global Compensation, and other cross-functional stakeholders to support Bain’s global M&A activity and Branded Service Lines (BSLs).WHERE YOU’LL FIT WITHIN THE TEAMAs Manager, Talent Mergers & Acquisitions, you will be an integral player supporting the HR operations behind Bain’s M&A activity. This includes managing our initial efforts related to fully integrated acquisitions and supporting the ongoing integration and talent management of Branded Service Lines (BSLs).This role exists to ensure seamless HR integration of acquired talent into Bain’s systems, processes, and culture, while maintaining compliance, operational rigor, and a strong employee experience.WHAT YOU’LL DOYou will:Support successful HR integration of global Integrated Business talent into Bain (BSL and fully integrated acquisitions) as part of post-merger integration processes, including talent and role assessment, career pathing, contracts, immigration, policy alignment, and other related areasProvide HRBP support for newly integrated organizations during the integration processSupport an effective handoff, including knowledge transfer to a permanent HRBPPartner with your supervisor to execute successful HR integration of BSLs approved for full integration into Bain & CompanyWork with your supervisor to develop and manage the HR workplanOwn the process of creating employment contracts and offers, and developing FAQsOwn employee data tracking for all acquired employeesOversee the creation, maintenance, and upkeep of the system of record, including tracking compensation plans and payoutsPartner with your supervisor to implement and track executive compensation plansSupport efforts to establish HR processes for global BSL talent as part of post-merger integration processes, including:FLSA analysisContract design and developmentPolicy guidance and oversight (anti-harassment, background checks, etc.)Liaise with internal teams (Centers of Excellence, TSG, Legal, etc.) regarding HR matters related to BSLsParticipate in cross-functional groups (including TSG and Global Compensation) to integrate acquired employee data into annual EEO reporting requirementsContribute to the development of HR Talent due diligence and integration playbooksDevelop processes for and facilitate the ongoing bi-annual collection of KPI dashboard data across acquisitionsLead and oversee supervisory responsibilities, including future management of a Senior Coordinator, Talent Mergers & AcquisitionsSupport additional projects as requiredABOUT YOUExperience5–8 years of progressive HR experienceExperience working in HR within a global environment or context (required)Experience working as a full-cycle HR Generalist or HR Business Partner (preferred)Experience working with HR processes and systemsExperience working with HR and talent processes in post-merger integrationsProfessional services experience (preferred)Excellent problem-solving skills, including the ability to logically structure problems using a hypothesis-driven approachHigh levels of discretion and ability to manage highly confidential and sensitive dataKnowledge, Skills & AbilitiesExpertise in benefits administrationPerformance managementImmigrationCompensationDeep understanding of Bain HR/Talent frameworks, including talent archetypes, career progression, job leveling, and performance managementEducationBachelor’s degree in HR, management, or another related fieldHybrid: This role follows a hybrid model, requiring in-office presence at least 2 days per week. Go back Apply Share this job: LinkedIn X Emailfull timeMid Level

posted 2 months ago

Bain & Company

Manager, Human Resources

General Information Job Title Manager, Human Resources Job ID 107373 Work Areas Talent & Human Resources Employment Type Permanent Full-Time Location(s) Dallas Description & Requirements WHAT MAKES US A GREAT PLACE TO WORKWe are proud to be consistently recognized as one of the world's best places to work. We are currently the top ranked consulting firm on Glassdoor's Best Places to Work list and have earned the #1 overall spot a record seven times. Extraordinary teams are at the heart of our business strategy, but these don't happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.WHO YOU'LL WORK WITHYou will report to the Senior Manager, HR & Talent and partner closely with local functional professional leadership, Program Management and Staffing teams, Global, Regional and Local HR teams, Global Mobility & Immigration teams, the Employee Risk Management Team, the Benefits Team, and local office leaders. As the primary HR Business Partner for the Dallas office, you will serve as a trusted advisor to employees and leaders while collaborating across Bain's HR organization to deliver a consistent employee experience.WHERE YOU'LL FIT WITHIN THE TEAMThe Manager, Human Resources sits within the Local Human Resources team and provides hands-on HR support and partnership for the Dallas office general consulting employees and other local talent groups.The Local HR Manager provides hands-on HR support and partnership for the Dallas office general consulting employees and other local talent groups. This role is responsible for understanding and execution of the local employee programs, managing employee relations and risk, and ensuring consistent delivery of Bain's people processes in collaboration with the Senior Manager, HR & Talent, Staffing, and regional HR colleagues. This position requires sound judgment, discretion, and attention to detail, as well as the ability to build credibility with employees and leaders at all levels. The HR Manager acts as a trusted advisor and liaison between employees, office leadership, and global HR teams, ensuring a high-quality employee experience across the lifecycle.WHAT YOU'LL DOLocal Human ResourcesServe as the primary HR Business Partner for general consulting staff in the Dallas office, including other talent groups as needed.Provide day-to-day HR guidance on program eligibility, performance outcomes, individual progression, LOAs, and career development.Partner closely with staffing/program management and local leadership to support employee experience, development, and retention.Ensure alignment with global policies and processes in accordance with local HR guidelines and Senior Manager, HR.Provide coaching and advice to managers on handling sensitive or complex employee issues with fairness and consistency.Responsible for reviewing and processing I-9s for all new hires and international transfers.Employee Relations & Risk ManagementAct as the first point of contact for employee relations concerns; manage investigations and ensure appropriate follow-up and documentation.Escalate complex or high-risk matters to the Senior Manager as appropriate.Participate in the Office Situational Response Team, supporting incident management and policy application.Performance & Talent ManagementPartner with program management on performance input reviews and rating processes, reviewing feedback forms (case reviews, PD Reviews, etc.).Work closely with staffing and program management on all performance outcome processes.Partner with the Senior Manager and staffing to facilitate ratings, promotion, and compensation processes.Provide clear communication to managers and employees about review timelines, expectations, and outcomes.Support onboarding and integration for new hires and leadership transfers within the cohorts.Employee Experience & EngagementHelp coordinate and execute engagement and inclusion initiatives that strengthen community and belonging in the Dallas office, as needed.Participate in class meetings, pulse check reviews, and employee feedback discussions to gather insights and share with HR leadership, as needed.Support local events, trainings, and programs that reinforce Bain's culture and values.Operational & Team ResponsibilitiesManage and coach the HR Specialist, ensuring high-quality execution of HR transactions and strong service delivery.Collaborate with regional and global HR teams on mobility, benefits, and Workday-related actions.Maintain accurate and compliant employee data and documentation.Support ad hoc HR projects and initiatives as assigned by the Senior Manager, HR.ABOUT YOUExperience6–8 years of progressive Human Resources experience with comprehensive knowledge across functional HR disciplines.Experience in a professional services environment is highly desirable.Experience with Workday is a plus.Demonstrated experience working in an office start-up environment is preferred.EducationBachelor's Degree in Human Resources Management, Psychology, or a Business-related discipline.Knowledge, Skills & AbilitiesStrong interpersonal, communication, and project management skills.Ability to juggle multiple priorities and meet deadlines.Solid organizational skills and attention to detail.Strong process skills with exceptional follow-up and follow-through.Sound judgment when dealing with confidential information.Ability to interact with employees at all levels in a fast-paced environment, under pressure, while remaining flexible, proactive, resourceful, and efficient with the highest levels of professionalism.Proficient in Microsoft Word, Excel, and PowerPoint.U.S. COMPENSATION INFORMATIONCompensation for this role includes base salary, annual discretionary performance bonus, 401(k) plan with an annual employer contribution based on years of service and Bain's best-in-class benefits package (details listed below).Some local governments in the United States require a good-faith, reasonable salary range to be included in job postings for open roles. The estimated annualized compensation for this role is as follows:In Texas, the good-faith, reasonable annualized full-time salary range for this role is between $104,500 and $125,500.Annual discretionary performance bonus.This role may also be eligible for other elements of discretionary compensation.4.5% 401(k) company contribution, which increases after 3 years of service and is 100% vested upon start date.Bain & Company's comprehensive benefits and wellness program is designed to help employees achieve personal independence, protection, and stability in the areas most important to you and your family.Bain pays 100% individual employee premiums for medical, dental, and vision programs, offering one of the most comprehensive medical plans for employees without impacting your paycheck.Generous paid time off, including parental leave, sick leave, and paid holidays.Fully vested 401(k) company contribution.Paid Life and Long-Term Disability insurance. Go back Apply Share this job: LinkedIn X Emailfull timeSenior

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