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Job Openings XTN-93B8701 | SALES & CUSTOMER SERVICE REPRESENTATIVE About the job XTN-93B8701 | SALES & CUSTOMER SERVICE REPRESENTATIVE Make your next big career move by applying as KMC Solutions’ next SALES & CUSTOMER SERVICE REPRESENTATIVE! A Sales & Customer Service Representative is responsible for fulfilling the daily operations of the Caribe Stays + Concierge; responding to guest concerns; registering guests with communities; payment collection; security deposit collection; fulfilling concierge requests, and coordinating operations. The successful candidate will respond to customer inquiries by telephone, WhatsApp, or e-mail to address customer concerns. The candidate will join the Caribe Care Team in Santo Domingo and will report directly to the Caribe Care Supervisor. The position will be based in the operations center of Caribe Corp in Santo Domingo. On top of your salary, here are the exciting benefits you can look forward to: Hybrid work set-up Comprehensive health benefits Work flexibly from anywhere in over 20+ workspace locations Access to KMC's exclusive pantry (MadMax Coffee, Fresh Fridge) Diverse learning & growth opportunities Accessible Cloud HR platform (Sprout) Above standard leaves The main responsibilities of a SALES & CUSTOMER SERVICE REPRESENTATIVE include: Responsible for responding to guest concerns, registering guests with communities, payment collection, security deposit collection and fulfilling concierge requests. Offering and selling products/services we offer as CaribeConcierge Responsible for resolving customer service issues, including working with the field staff to address guest concerns Respond to all internal and external email & WhatsApp messages in a timely manner Problem Solve issues as they arise Accurate call logging and issue tracking To apply for the role, you must have the following: Must be able to work well with other Team Members and Managers Bachelor's Degree / Undergraduate Minimum of 1 year of experience in sales Excellent communication skills Experience in customer service experience Apply for Position Or refer someone Share Facebook Line LinkedIn X (Formerly Twitter) Whatsapp EmailEntry Level
posted 2 months ago
Job Openings XTN-9913500 | INCIDENT MANAGEMENT COORDINATOR About the job XTN-9913500 | INCIDENT MANAGEMENT COORDINATOR ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world. The Opportunity: ECI has an exciting opportunity for an experienced Incident Management Coordinator to join our Manila team. In this role, you will be responsible for evaluating and classifying incidents for priority, risk and scope. In addition, this position will support inquiries and service requests. In this role, one will be responsible for handling, processing, coordinating, and dispatching of technology-based service tickets. This position requires one who is a competent multitasker and can make quick decisions based on the ITIL framework. This is a hybrid role with at least 50% of the time reporting in our office in BGC, Taguig. What you will do: Evaluate and classify incidents for priority, risk, and scope. Assign to the appropriate resource team / member Main responsibility is the ownership of MIM – Major Incident Management which are P1s and P2 Incidents that impacts our clients. Communicate incident / request status’s accurately, timely and professionally. Facilitate the Incident Management escalation process by engaging the necessary business departments needed for successful and timely incident resolution. Coordinate scheduled maintenance windows with both internal partners and external clients. Ensure that any required documentation, processes, or procedures are updated in line with departmental policy Perform audits of incidents to ensure compliance with departmental policy through Problem Management – RCA. Create and/or facilitate creation of knowledge base articles, which outline operational tasks in an effort to streamline support. Understanding and prior experience preferred with ticketing solutions – Service Now Develop, document, and deploy best in class incident management processes and procedures by applying the ITIL framework on Incident and Service Request to ensure faster resolution. Reduce time to resolution for all incident types Who you are: BS/BA degree of any technology-related course. 2-3 years working in an Incident Management, Problem Management, SLA Management, RCA Change Management Exceptional customer service orientation and experience working in a team-oriented, collaborative environment. Exceptional written and oral communication skills with strong documentation skills to be able to co-ordinate efficiently with onsite personnel and direct in-line managers Understanding of ITIL framework (Especially; Problem, Change Management, RCA and RFC process and procedures) Highly self-motivated and directed with sharp attention to detail Capable of Multitasking in a high pace environment. Flexible and successfully respond to multiple work pressures Willing to work on rotating shifts and holidays. Bonus Points if you have: Certification or working experience with ITIL foundations (V3, 2011 or V4). An expert in handling High Priority Incidents Experience in working with an MSP (Managed Services Provider) with multiple clients. ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation and benefit packages. If you believe you’d be a great fit and are ready for your best job ever, we’d like to hear from you! Love Your Job, Share Your Technology Passion, Create Your Future Here! Apply for Position Or refer someone Share Facebook Line LinkedIn X (Formerly Twitter) Whatsapp EmailMid Level
posted 2 months ago
Job Openings XTN-5563876 | JUNIOR BUSINESS PROCESS ANALYST About the job XTN-5563876 | JUNIOR BUSINESS PROCESS ANALYST Functional overview As parts of its business-improvement activities, Inchcape Asia is investing in an internal team of developers and business analysts to drive process improvement, process automation and the application of advanced analytics across its business by using technology, developing new solutions and changing the way we work. This is part of a long-term strategic investment in process automation and analytics capability by Inchcape to help the company remain a leader as the automotive industry evolves. This role will be supporting the development of solutions that focus on automating processes and workflows for the business units in order to free up their capacity and apply advanced analytics where possible. Duties and Responsibilities Required skill(s): business analysis, process automation, product development and management, good communication skills, documentation skills, Data analytics. At least 1-3 years of working experience in the related field is required for this position. Preferably Employees with 1 to 3 Yrs experience specializing in Business Analysis, Data Analytics, Process and Solution Design Documentation, Stakeholder Management, Product Development, Process Automation, Process Re-Engineering Ideally someone from a Team doing Product Development with Agile Type Approach Candidate must possess at least a Bachelor's/College Degree , Computer Science/Information Technology or equivalent. Minimum competencies Preferred but not required Agile delivery qualifications (e.g. SAFE; Six Sigma) are an advantage. Project Management qualifications (e.g. APM / PRINCE2 / CAPM) is an advantage. Minimum Qualifications Understanding Business Requirements and Process Documentation Analyse the structure of a business, how it uses technology and what its goals and pain points are Communicate with senior people in organisations to find out the business objectives and opportunities Formulate ways for businesses to improve processes Persuade internal and external stakeholders of the benefits of new technology or strategies Oversee the implementation of new technology and systems Run workshops and training sessions with business users Delivery Planning Assist the Project Manager in managing the pipeline of projects and helping assess potential projects as they arise. Business analysis to help align competing demand requirements into a single, coherent programme. Benefit Tracking Support project leads in project delivery, including implementation planning, execution, benefit tracking and follow-up. Tracking and reporting benefits Apply for Position Or refer someone Share Facebook Line LinkedIn X (Formerly Twitter) Whatsapp EmailEntry Level
posted 2 months ago
Entry Level
posted 2 months ago
Job Openings XTN-C59A697 | CONTRACT RESOURCE COORDINATOR About the job XTN-C59A697 | CONTRACT RESOURCE COORDINATOR JOB SUMMARY This position should manage from HR Operations from onboarding till entire life cycle of HR Operations, includes Onboarding, Engagement, Reward and Recognition, Retention, Payroll Compensation and Labor Compliance, Employee Communication, and policies. The candidates must have a passion for HR, and fully conversant with labor laws. This role is an individual contributor. DUTIES & RESPONSIBILITIES Manage entire life cycle of contract resources from Amkor perspective Coordinates new position req with Amkor requesters/approvers Submit req for new contract positions via KMC portal Coordinate recruitment authorization Coordinate interview schedule/processes Monitor/Oversee KMC sourcing/recruiting process Coordinate offer approvals with Amkor approvers Oversee/coordinate on-boarding for contractors from Amkor perspective Support/Coordinate on-boarding activities for Amkor tools that are not covered by KMC Support necessary training done by Amkor team for Amkor systems/environment Performance management Oversee performance management for contract resources from Amkor perspective Establish clear structure/boundary for roles and responsibilities for each position Office Administration Day to day office administration tasks Essential Functions: Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law. Sending out offer, appointment, confirmation, reliving and experience letter Performs other duties as assigned. Qualifications & Required Skills: College Graduate, with knowledge on HR and Contract Management. Excellent verbal and written communication skills. Excellent interpersonal, negotiation, and conflict resolution skills. Understanding of general human resources policies and procedures Good knowledge of employment/labor laws of Philippine Outstanding knowledge of MS Office; HRIS Excellent people skills Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems More than 3 years in same/related field Apply for Position Or refer someone Share Facebook Line LinkedIn X (Formerly Twitter) Whatsapp EmailMid Level
posted 2 months ago
Job Openings XTN-1096297 | RFP COORDINATOR About the job XTN-1096297 | RFP COORDINATOR Make your next big career move by applying as KMC Solutions next RFP COORDINATOR! Paying the right way, getting paid what youre worth its complicated, and it matters. Compensation used to be a dark art. Not anymore. PayScale helps employers and their employees understand the right pay for every position and effectively communicate about compensation. PayScale pioneered the use of crowd-sourced compensation data and unique matching algorithms to power the worlds most advanced compensation platform and continues to be the compensation market leader, featured in G2 Crowd's 100 Best Software Companies for 2018, based on user reviews. We foster a working environment that generates new ideas, promotes ownership and experimentation and encourages highly motivated individuals to be truly creative. Are you forward-thinking, tenacious, and inventive? If so, PayScale may be the perfect place for you to grow your career! On top of your salary, here are the exciting benefits you can look forward to: Comprehensive health benefits Work flexibly from anywhere in over 20+ workspace locations Access to KMC's exclusive pantry (MadMax Coffee, Fresh Fridge) Diverse learning & growth opportunities Accessible Cloud HR platform (Sprout) Above standard leaves The RFP Coordinator will be responsible for all coordination activities around creating and managing projects for enterprise-level prospects. This includes managing proposal schedules and deadlines, as well as ensuring final review and submissions. This key position will collaborate daily with the Customer Success Managers, Account Executives, and Sales Management as well as other internal stakeholders like IT, infosec and Legal. The main responsibilities of a RFP COORDINATOR include: Manage and review incoming project (RFP & Infosec) requirements and manage fulfillment of all requirements to ensure compliance and responsiveness. Proactively coordinate efforts with internal stakeholders. Assist in the collection of collateral and information specific to each project. Contribute to answering project questions from an answer library, tracking and ensuring answer library content is meeting the needs of projects. Reviewing finished projects prior to submission to clients and prospects. Produce professional results that reflect Payscales brand. To apply for the role, you must have the following: Amenable to work on site (BGC Taguig) Bachelors Degree, or equivalent work experience. 0-3 years work experience, preferably in a technology-based company. Works well with highly structured timelines and deadlines. Ability to perform and deliver multiple projects on time. Deliver results that are clear, accurate, technically correct and achieve messaging objectives. Works well in a team environment. Strong listening skills and overall communication skills, both written and verbal. Ability to aggregate information to be written in clear, concise formats. Capacity to be responsible, flexible, accountable and detail-oriented with the ability to multi-task, adapt and prioritize to meet deadlines. Professionally communicate with all levels of personnel within the organization and with external clients and partners. KMC Careers If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you! We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles. KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion. Work with Us. Grow with Us. KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move. Our Culture At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals. We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners. Life within KMC: Work Hard Party Harder At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem. We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more! Apply for Position Or refer someone Share Facebook Line LinkedIn X (Formerly Twitter) Whatsapp EmailEntry Level
posted 2 months ago
Job Openings XTN-6D57213 | ADMIN ASSISTANT About the job XTN-6D57213 | ADMIN ASSISTANT Public Sector Network is a social enterprise that exists to help government around the globe to break down silos, collaborate, and work together for better outcomes for citizens. Our growing community spans all tiers or government and public services, and allows members to network, benchmark and share best practice on a secure and closed-door platform. Responsibilities • Assisting and responding to attendee enquiries via phone, email or chat bot• Monitors new registrations coming in via the online registrations sites to ensure they have been booked correctly (e.g., private sector booking on government ticket) and liaise with the operations team on the best course of action.• Sends all pre-event SMS campaigns via Engage Oxygen 8/Bulk SMS• Monitors all incoming and outstanding payments (credit card or EFTs) and chases invoices when required.• Manage registration processes including entering/modifying registration data, producing reports and registration lists• Works with the Operations Director and Accounts to 'reconcile" outstanding payments and refunds for attendee registrations• Run duplicate finder on all events to ensure each event has no duplicates• Assist the operations team with following up on outstanding payments and "TBC" delegates.• Assist operations team onsite by "checking in" delegates who have attended and track no-shows• General data entry (registrations, reporting etc) Role Expectations • Exceptionally detail-oriented and organized, ensuring quality and consistent output ensuring accurate information for internal and external stakeholders• Ability to effectively solve problems, think creatively, make decisions, and take action, exercising independent judgment• Ability to maintain a professional and positive attitude and work independently with little guidance• Ability to adapt, multitask and prioritize competing deadlines in an extremely fast-paced environment• Strong project management, customer service and relationship building skills• Effective written and verbal communication, able to deliver clear, concise Information tailored to specific and varied audiences The Purpose Driven Career Objectives of a [role] This should explain, in summary, the general responsibilities and the key tasks of the role. This should also include their purpose, relationships with customers, co-workers, and others, and the results expected of incumbent employees. As a 2D Artist, you will be responsible for working with the Producer and Lead Artist on the visual development of existing titles as well as new IP within the studio. You are expected to provide the teams with inspirational illustrations as well as production artwork, including; concept art on character designs, environment and object exploration, paint overs, storyboards, color, lighting compositions, graphical designs and layouts for webpages, marketing assets, and general PR materials. You will also be using your passion for great art to regularly suggest and drive improvements to the game, both visually and as a whole. To apply for [role], you are excellent at: Identify and list down job responsibilities that are important and would comprise 80-90 percent of the work that should be done Can be listed in order of process or importance Format: present participle Example: providing layered illustrations for storyboards, CG sequences, UI elements, online web comics, or game assets mocking up in-game screens according to specifications set by the team leads Your Success Profile includes: Should list down skills, knowledge and/or behaviour Can include areas of expertise Indicate required educational background Previous work experiences needed or preferred Any technical skills required (i.e. Java Programming, iOS Applications Development) Format: nouns and adjectives Example: A minimum of 1 year working in the game industry as a concept artist or illustrator A deep understanding of lighting, composition and mood The ability to adapt to new ideas and experiences KMC Careers If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you! We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles. KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion. Work with Us. Grow with Us. KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move. Our Culture At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals. We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners. Life within KMC: Work Hard Party Harder At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem. We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more! Apply for Position Or refer someone Share Facebook Line LinkedIn X (Formerly Twitter) Whatsapp Email
posted 2 months ago
Job Openings XTN-3920479 | ACCOUNTING MANAGER About the job XTN-3920479 | ACCOUNTING MANAGER We are currently looking for a Accounting Manager to join our growing team in the Philippines. This is an exciting challenge for a candidate looking to take on the day-to-day accounting responsibilities of a fast-growing company with operations across multiple countries. This role is responsible for the core financial processes and systems while supplying support to the CEO/COO. This is a great opportunity for a candidate who is looking to take that next step in their career and manage responsibilities in a small team across a wide variety of opportunities while having a passion for technology and crypto. Responsibilities: ● Perform month-end close activities, including preparation of journal entries, account reconciliations, and flux analysis related to digital assets ● Maintain supporting schedules for various entities and accounts, and assist with discrepancy resolutions ● Assist in the development and implementation of scalable accounting processes to facilitate the timely and accurate close process and financial reporting ● Work on automation projects to improve the speed and efficiency of the monthly close process ● Develop new policies and procedures and assist in the design and implementation of internal controls ● Collaborate with cross-functional teams ● Identify and implement process improvement opportunities to reduce manual effort ● Provide support for internal and external audits related to specific areas of responsibility ● Ad-hoc projects Requirements: ● A CPA license is required ● 10+ years experience, a mix of Big4 and FinTech or financial services industry experience ● Significant proficiency in MS Excel and/or Google Sheets ● Strong organizational and time management skills; ability to manage deadlines and responsibilities effectively; ability to multitask and work successfully under pressure ● Willingness to take on new challenges, responsibilities, and assignments ● Basic knowledge of blockchain technology and the crypto industry is desirable but not required Apply for Position Or refer someone Share Facebook Line LinkedIn X (Formerly Twitter) Whatsapp EmailLead
posted 2 months ago
Job Openings XTN-A226747 | ACCOUNT MANAGER About the job XTN-A226747 | ACCOUNT MANAGER Functional overview POSITION: Remote Account Manager We are a fast growing property tech company that supports retailers and brands. We are looking for Remote Account Manager to drive business growth and help continuously grow our client portfolio. DUTIES AND RESPONSIBILITIES: Manage and support existing accounts with leasing their spaces through our marketplace (booking, cancellations, refunds etc.) Cold emailing/calling owners (landlords) to generate new listings for our flatform based on leads list: ADDITIONAL MAIN TASKS: Acquire landlord accounts specifically shopping centers across US and Europe Lead sales activities such as email campaigns and cold calling Conduct video call presentation of our product/software tool to potential clients Conduct other operation/admin tasks such as process improvement for the sales team YOUR PROFILE: Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree in Business, Communications, or releant experience in Manager level Several years experience as Account Manger or Sales Representative Several years experience as Telemarketing/sales Perfect English command Experience in commercial real estate, ideally retail Experience with online tools like Google Docs and Zendesk YOUR MINDSET: Sales Oriented Excellent Communication Skills Understanding the importancef quality Organized, Flexible and Available Willingness to work during European and East-Coast business hours WHAT WE OFFER: Attractvie compensation with performance-based bonus Various employee benefits Full-Time position(s) available. Apply for Position Or refer someone Share Facebook Line LinkedIn X (Formerly Twitter) Whatsapp EmailRemoteMid Level
posted 2 months ago
Job Openings XTN-D73C345 | ZOOM 207: ZOOM PHONE INTEGRATION SPECIALIST (WITH DEVELOPMENT EXP) About the job XTN-D73C345 | ZOOM 207: ZOOM PHONE INTEGRATION SPECIALIST (WITH DEVELOPMENT EXP) Functional overview Zoom Video Communications Inc. is growing at an explosive pace by every measure - revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture makes Zoom an awesome place to work. We are expanding teams across the organization. If you are motivated by delivering happiness, come join us at Zoom! Zoom Video Communications Inc. is seeking a Zoom Phone Integration Specialist / Front End Event Specialist (Event Services) for the Professional Services Organization. Duties and responsibilities Consult with clients on process and best practices for virtual event pages leading to Zoom meetings and webinars Assist with questions surrounding Zoom APIs, SDKs and Integrations Create and customize documentation on a per project basis including user flows, instruction sheets and curated sections for existing general documentation Create scheduled Zoom meetings and/or webinars while managing pre-determined settings to match the customer’s use-case Promote secure uses of the Zoom platform while allowing new and creative uses to create engaging audience experiences. Maintain constant communication and documentation to ensure a smooth, safe and successful event for customers and Zoom. Consistently engage in self-learning and growth surrounding virtual events and Zoom Ability to work and think independently and ensuring to meet deadlines Advanced computer knowledge Knowledge of Zoom APIs, web development, and SAML/SSO Experience with existing virtual event platforms Other duties assigned as needed Minimum qualifications Bachelor's Degree in Computer Science or related field (required) Minimum of 3 years of related development experience required. Exceptional communication, organizational, and writing skills Attention to detail, ability to prioritize work, and strong time management skills are required Possess excellent verbal and written communication skills, including ability to present to customers and key decision makers. Flexibility to adapt to a constantly changing schedule and environment with a positive attitude. Apply for Position Or refer someone Share Facebook Line LinkedIn X (Formerly Twitter) Whatsapp EmailMid Level
posted 2 months ago
Mid Level
posted 2 months ago
Job Openings XTN-514C388 | SR. TEAM LEAD About the job XTN-514C388 | SR. TEAM LEAD Sr. Team Lead is responsible for planning, overseeing and leading projects from ideation through to completion. This is a senior supervisory role that requires detail orientation and good communication. Project Managers monitors progress and create adjustments as needed. DUTIES AND RESPONSIBILITIES: Daily coordination with Regional Managers, Operations Managers, and Client Managers Project mapping and resource planning Measure project performance to identify areas for improvement Coordinate in-field management as necessary Create and maintain comprehensive project documentation Develop spreadsheets, diagrams and process maps to document needs Use and continually develop leadership skills Attend conferences and training as required to maintain proficiency Perform other related duties as assigned and needed. JOB QUALIFICATIONS: Intermediate to advance expertise in Microsoft Excel is required (advace formulas, template development, etc.) At least 2 – 3 years of work experience (Senior Level) Employee Management & Discipline experience Project Management experience High level of integrity and honesty Initiative, Optimism, calmness and flexibility Quality driven Knowledgeable in creating processes Confident in working with less supervision Attention to detail is a Must Ability to create friendly but firm rapport with employees No attendance issues. Amenable to work on a night shift schedule. Apply for Position Or refer someone Share Facebook Line LinkedIn X (Formerly Twitter) Whatsapp EmailSenior
posted 2 months ago
Job Openings XTN-324A383 | NCI ARCHITECTURE ENGINEER About the job XTN-324A383 | NCI ARCHITECTURE ENGINEER Functional overview The IT infrastructure Architect role is to implement and maintain the high-level design plan for the overall logical and technical IT architecture (Network, Cloud & on-premise). This individual will provide technical leadership and consulting across the organization, from strategic decision making down to the project planning level. The IT Architect Engineer will gain organizational commitment for all high-level infrastructure plans and initiate and participate in projects to evaluate technologies and methods for implementing these plans. Duties and responsibilities Scope: The IT infrastructure Architect will work closely with the NCI project & service delivery area on the DDC (Colombia and Philippines) The services will be provided to worldwide Inchcape markets. Will support, design, and apply the strategic infrastructure plan, according to the Enterprise strategy designed by the global IT architect. Must design and evaluate (architecture, cost, technology) for Network, Cloud & on-premises environments. Active participation on the projects, designing the technical solution and oversee the deployment process to align the implementation with the architecture proposed. Strategy & Planning Provide architectural consulting expertise, direction, and assistance to Systems Analysts, Systems Engineers, and other Systems Architects. Document and develop in-depth knowledge of company’s existing IT architecture/infrastructure, and technology portfolio. Manage an infrastructure capacity plan. Document, communicate, and enforce a technology standards policy. Conduct research on emerging technologies in support of infrastructure development efforts and recommend technologies that will increase cost effectiveness and infrastructure flexibility. Design, develop, and oversee implementation of end-to-end integrated systems. Develop and execute test plans to check infrastructure and systems technical performance. Report on findings and make recommendations for improvement. Operational Management: Collaborate with end users and senior management to define business requirements for complex systems development and gain buy-in for all infrastructure plans. Review new and existing IT projects, systems design, and procurement/outsourcing plans for compliance with IT standards and architectural plans. Provide guidance to junior members of the team. Create and maintain the NCI platform´s Business Continuity Plan and Disaster Recovery Plan including all the services provided by the platform. Participate in the DDC’s Business Continuity plan and disaster recovery plan. Minimum qualifications Knowledge and Experience 4 years successful delivering infrastructure design and operational excellence. Exceptional knowledge of infrastructure maintenance and delivery within an enterprise environment. Broad knowledge of current infrastructure technologies. Managing infrastructure for large ERP systems. Managing infrastructure for complex cloud applications. Extensive experience presenting technical architectural principles and designs to all levels of management. Technology: Strong security experience essential. Strong system administration (Linux and Windows) at the command-line level. Enterprise data centre infrastructure (compute, storage, networking, security, DR) Expert Azure and AWS architecture (SaaS, PaaS and IaaS) Knowledge about Cloud security architecture Strong Microsoft Azure wVD (Windows Virtual Desktop) platform knowledge – including FSLogix (Virtual Profile Management) Full knowledge about the Azure and AWS services, licenses and price. Microsoft Office 365 / OneDrive / SharePoint / Teams configuration management Windows server and Linux Implementation of Databases (My SQL, Maria DB, SQL server) for cloud environments ( not DBA) Experiences in consolidation of datacentres and hybrid environments Knowledge about networking technologies (LAN, SDWAN) Personal Attributes Ability to prioritize and execute tasks in a high-pressure high-paced environment and make sound decisions. Experience working in a team-oriented, collaborative environment. Demonstrated leadership and personnel/project management skills. Good understanding of the organization’s goals and objectives. Strong interpersonal, written, and oral communication skills and ability to present ideas in a user-friendly language. Ability to write & present technical & design documents. Able to conduct research into issues and products as required, and document outcomes. Highly self-motivated and directed. Strong customer service orientation. English spoken and written. Work Conditions Available to work in different time zones. Some afterhours work will be required to join online meetings with global team members. Key relationships Global Head of DDC NCI Platform. Global Enterprise Architect, who will set long term priorities for global applications. Global Product Owners / Managers Global Head of IT Security Heads of Application Support in global markets PMO, project leads and service delivery leads. Regional Infrastructure Managers. Global Head of DDC Security platform. Apply for Position Or refer someone Share Facebook Line LinkedIn X (Formerly Twitter) Whatsapp EmailSenior
posted 2 months ago
Job Openings XTN-FC32790 | SALES OPERATIONS ANALYST About the job XTN-FC32790 | SALES OPERATIONS ANALYST Job Duties and Responsibilities: Data and Process: Formalize and automate our data cleansing processes in Salesforce (Accounts & Opportunities) Know or learn what quality data means and help us design and improve it. Expand our account coverage for horizon markets so our GTM teams hit the ground running Enrich critical firmographic data to aid in territory assignment and TAM analysis Manage existing vendors and partner with systems to implement new enrichment tools Systems & Infrastructure: Identify areas for automation and improvement of critical systems processes: user configuration, territory assignment, target setting and commissions Required Skills: Salesforce mastery: complex dashboards & reports, custom report types, calculated fields, workflows. Exceptional quantitative and MS Excel skills (sumifs, index/match and vlookup, table formulas). Excellent written and verbal communication skills. Endless curiosity and a need to dive deeper for understanding. Self-motivation, with the desire and capacity to work both independently and collaboratively. Good to have: Experience with Anaplan or other planning tools Experience with Tableau or other analysis/BI tools. Familiarity with MySQL or similar database querying language (you’ve heard of a left join) Okta is an Equal Opportunity Employer.Okta is rethinking the traditional work environment, providing our employees with the flexibility to be their most creative and successful versions of themselves, no matter where they are located. We enable a flexible approach to work, meaning for roles where it makes sense, you can work from the office, or from home, regardless of where you live. Okta invests in the best technologies and provides flexible benefits and collaborative work environments/experiences, empowering employees to work productively in a setting that best and uniquely suits their needs. Apply for Position Or refer someone Share Facebook Line LinkedIn X (Formerly Twitter) Whatsapp EmailMid Level
posted 2 months ago
Job Openings XTN-2C4E475 | SENIOR TEAM LEAD About the job XTN-2C4E475 | SENIOR TEAM LEAD The Purpose Driven Career Objectives of a Project Manager Project Manager is responsible for planning, overseeing and leading projects from ideation through to completion. This is a senior supervisory role that requires detail orientation and good communication. Project Managers monitors progress and create adjustments as needed. Daily coordination with Regional Managers, Operations Managers, and Client Managers Project mapping and resource planning Measure project performance to identify areas for improvement Coordinate in-field management as necessary Create and maintain comprehensive project documentation Develop spreadsheets, diagrams and process maps to document needs Use and continually develop leadership skills Attend conferences and training as required to maintain proficiency Perform other related duties as assigned and needed. To apply for a Project Manager, you are excellent at: Intermediate to Advance expertise in Microsoft Excel is required (Simple formulas, template development, etc.) Employee Management & Discipline experience Project Management experience Knowledgeable in creating processes Your Success Profile includes: At least 2 – 3 years of work experience (Senior Level) High level of integrity and honesty Initiative, Optimism, calmness and flexibility Quality driven Confident in working with less supervision Attention to detail is a Must Ability to create friendly but firm rapport with employees No attendance issues. Amenable to work on a night shift schedule. KMC Careers If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you! We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles. KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion. Work with Us. Grow with Us. KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move. Our Culture At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals. We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners. Life within KMC: Work Hard Party Harder At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem. We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more! Apply for Position Or refer someone Share Facebook Line LinkedIn X (Formerly Twitter) Whatsapp EmailSenior
posted 2 months ago
Job Openings XTN-28DC555 | SENIOR ACCOUNTANT About the job XTN-28DC555 | SENIOR ACCOUNTANT We are currently looking for a Senior Accountant to join our growing team in the Philippines. This is an exciting challenge for a candidate looking to take on the day-to-day accounting responsibilities of a fast-growing company with operations across multiple countries. This role is responsible for the core financial processes and systems while supplying support to the CEO/COO. This is a great opportunity for a candidate who is looking to take that next step in their career and manage responsibilities in a small team across a wide variety of opportunities while having a passion for technology and crypto. Responsibilities: ● Perform month-end close activities, including preparation of journal entries, account reconciliations, and flux analysis related to digital assets ● Maintain supporting schedules for various entities and accounts, and assist with discrepancy resolutions ● Assist in the development and implementation of scalable accounting processes to facilitate the timely and accurate close process and financial reporting ● Work on automation projects to improve the speed and efficiency of the monthly close process ● Develop new policies and procedures and assist in the design and implementation of internal controls ● Collaborate with cross-functional teams ● Identify and implement process improvement opportunities to reduce manual effort ● Provide support for internal and external audits related to specific areas of responsibility ● Ad-hoc projects Requirements: ● A CPA license is required ● 5+ years experience, a mix of Big4 and FinTech or financial services industry experience ● Significant proficiency in MS Excel and/or Google Sheets ● Strong organizational and time management skills; ability to manage deadlines and responsibilities effectively; ability to multitask and work successfully under pressure ● Willingness to take on new challenges, responsibilities, and assignments ● Basic knowledge of blockchain technology and the crypto industry is desirable but not required Apply for Position Or refer someone Share Facebook Line LinkedIn X (Formerly Twitter) Whatsapp EmailSenior
posted 2 months ago
PhilippinesEntry Level
posted 2 months ago
Job Openings XTN-B5E4968 | QUALITY CONTROL MANAGER (PCB MANUFACTURING INDUSTRY BACKGROUND) About the job XTN-B5E4968 | QUALITY CONTROL MANAGER (PCB MANUFACTURING INDUSTRY BACKGROUND) The Purpose Driven Career Objectives of a Electronic And Mechanical Engineering at KMC: White Horse Laboratories, a Western-owned and operated independent, third-party electronics test laboratory based in China is looking for a Quality Control Manager to join their growing Team in ManilaTo apply for Electronic And Mechanical Engineering, you are excellent at: Supporting in implementation and participate in the continuous improvement effort in the areas of Quality, ESD and laboratory accreditation Management System (ISO 9001, ISO 17025, ANSIESDS20.20) Ensuring quality control system, product quality and process control, internal audit, and trainings. meet company and customers’ requirement. Ensuring written instructions / procedures are developed and implemented for all QA functions and QA inspectors are trained/ certified. Ensuring all processes compliant with company's quality standards, procedures, and operation documents. Following up all customers complaints and give a clear and on time feedback to customers. Being a management representative for all QMS; customer and third party’s audits. Overall direction, coordination, and training of all facilities employees Your Success Profile includes: A bachelor’s degree in any engineering field (electronic) A proven experience as Quality Manager. At least 5 years developing the same position in a production company better is related to PCBA. Knowledge of production process such as PCBA, PCB and Electronic Components Strong knowledge and understanding of ISO 9001, ISO 17025 or similar quality systems and experience in facing quality audits. An excellent team management and communication skills. Apply for Position Or refer someone Share Facebook Line LinkedIn X (Formerly Twitter) Whatsapp EmailSenior
posted 2 months ago
Job Openings XTN-9F0C389 | DATABASE ADMINISTRATOR - AZURE-BASED & HYBRID MSSQL (NIGHTSHIFT) About the job XTN-9F0C389 | DATABASE ADMINISTRATOR - AZURE-BASED & HYBRID MSSQL (NIGHTSHIFT) Make your next big career move by applying as KMC Solutions’ next DATABASE ADMINISTRATOR! NovaSource Power Services is the new service partner for renewables asset owners ready to fuel smart growth. As an O&M-focused company with 20 years of operating experience, NovaSource has the global reach and strategic capabilities to achieve our clients’ renewables goals around the world. To serve our clients, we invest into our people. On hire, we assess each employee’s experience and expertise, then mentor them to grow engaging and satisfying careers. Our turn-key services optimize each step of our clients’ project lifecycles — from commissioning to decommissioning and everything in between. Our approach delivers creates success for our clients, stability for our teams, and enables us to build a world-class culture of excellence. And that’s how we empower a renewable world. The Database Administrator is responsible for the administration, security, and upkeep of the current and future state database platforms and resources. The position will also identify, plan, execute, and document current database-related work and improvements along with future-state planning via agile methodologies and DevOps best practices. This position will be a technical resource across all teams that collaborate with the IT/OT teams and the services they provide. You’ll be earning Php80,000 – Php100,000 (depending on experience). On top of your salary, here are the exciting benefits you can look forward to: Comprehensive health benefits Work flexibly from anywhere in over 20+ workspace locations Access to KMC's exclusive pantry (MadMax Coffee, Fresh Fridge) Diverse learning & growth opportunities Accessible Cloud HR platform (Sprout) Above standard leaves The main responsibilities of a DATABASE ADMINISTRATOR include: Database platform and resource creation Database platform and resource administration Database platform and resource security (including update management and security best practices) Identifying areas for improvement and efficiencies across Database platforms, resources, and toolsets Maintaining accurate and complete documentation of environments and work done, including change management processes Collaborating with the IT/OT teams and stakeholders throughout the business and external partners to ensure excellence in customer service Assisting IT (Information Technology) Leadership in database-related strategic planning Other duties as assigned To apply for the role, you must have the following: 2yrs of demonstrated platform lifecycle and administration of complex Azure-based cloud and hybrid MSSQL environments (through MS SQL Server 2019 and Azure Managed Resources) within a www.novasourcepower.com Development/ Test/ Production deployment pipeline architecture, including VM (VIRTUAL MACHINES) / resource sizing and patching 2yrs of demonstrated clustering creation and administration 2yrs of experience in implementing, managing, and troubleshooting SQL Server Always On Availability Groups 2yrs of demonstrated disaster recovery design and administration, including HA configurations and asynchronous data replication best practices 2ys of demonstrated troubleshooting and debugging skills 2yrs of demonstrated MSSQL performance monitoring, tuning, and escalation notification Advanced demonstrated knowledge of administrative SQL/TSQL and dynamic management tools Demonstrated Experience with PowerShell task automation scripting Excellent analytical, organization, and documentation skills Excellent communication skills It will also be favorable if you have the following: More than 2yrs of the required qualifications Postgres SQL Server administration NoSQL database administration including MongoDB Azure systems administration experience (Windows and Linux) AWS (Amazon Web Services) systems and database administration experience with SSIS /SSRS (SQL Server Reporting Services) Familiarity MSSQL-based certifications KMC Careers If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you! We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles. KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion. Work with Us. Grow with Us. KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move. Our Culture At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals. We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners. Life within KMC: Work Hard Party Harder At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem. We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more! Apply for Position Or refer someone Share Facebook Line LinkedIn X (Formerly Twitter) Whatsapp EmailMid Level
posted 2 months ago
Job Openings XTN-55CD773 | DATA SCIENTIST About the job XTN-55CD773 | DATA SCIENTIST Functional overview We are looking to hire a Data Scientist / Data Analyst for a leading homegrown Singapore company who specializes in providing world-class communication, entertainment and digital solutions. Duties and responsibilities Collection, analysis, visualisation of data and presentation of analytical results for regular and ad-hoc reporting purposes to meet multiple information and strategic requirements of the various stakeholders within the department. The successful candidate will engage in the following activities: Research, collect, analyse and report on key indicators, for both regular and ad-hoc reporting purposes. Use data to identify trends, spot anomalies and deepdive in complex data sets to identify their root causes. Work with various data sources and develop, modify and maintain reports, dashboards to meet specific needs of various departments. Ensure high level of quality/ accuracy/ standard of work and service throughout Use number-crunching and slide-maker skills to use and present data beyond just numbers. Hone storytelling skills through visualisation techniques by building dashboards/graphs and presenting insights to a non-technical audience. Minimum qualifications At least a bachelor degree in quantitative disciplines (e.g. Mathematics, Computer Science, Statistics, Economics, etc). 2-3+ years relevant experience in Data Scientist role. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. Advanced level of proficiency in MS Excel (Power Pivot, VBA, Power Query) and Power Point. Experience in creating dashboards using Tableau and other visualization tools. Ability to work autonomously and in a fast-paced environment. Good verbal and written communication skills along with high attention to detail Apply for Position Or refer someone Share Facebook Line LinkedIn X (Formerly Twitter) Whatsapp EmailMid Level
posted 2 months ago
Job Openings XTN-99AA485 | BI DEVELOPER About the job XTN-99AA485 | BI DEVELOPER Functional overviewOur Automation and Advanced Analytics Centre of Excellence is looking for an Individual who can perform a hybrid role of Data Visualisation Developer. Someone who has strong data analysis experience and can deliver a range of outputs including (but not limited to) the items listed below, using a pre-determined and approved toolkit.The Project:The Centre of Excellence is running a project that aims to create a global standard for retrieving, storing, calculating, and reporting the inventory information of the company.Duties and ResponsibilitiesMinimum 5+ years' of experience in a similar developer role.Applicant must have some data analysis or Business Intelligence experience.Intermediate to advanced experience of at least two other languages/techniques from DAX/M-Query, C-Sharp, .NET, Javascript, SQL, Python or R.Experience with data science tools, particularly AlteryxMinimum 3+ years data visualisation experience using MS Power BI or Tableau.Minimum 3+ years of interfacing with business units to understand business requirements and design solutions around them.Minimum competenciesWe are looking for a developer that is highly curious; interested in wider business needs; willing to learn new skills and technologies; and happy to get involved in the wider aspects of the project (not just straight technical development).They need to be comfortable working in a relatively small team; working with overseas businesses and in a high-paced environment.Minimum QualificationsData Visualisation and Data AnalysisDevelop intuitive and attractive static and interactive data visualisations using primarily Microsoft Power BI platformCreate dashboard and reports as needed using other platforms and tools as needed by the projectWork with the Automation & Analytics Director and other stakeholders to deliver on opportunities for leveraging company data to drive business solutions.Identify, analyse, and interpret trends or patterns in the data setsFilter and “clean” data by reviewing reports and performance indicators to locate and correct code problems Apply for Position Or refer someone Share Facebook Line LinkedIn X (Formerly Twitter) Whatsapp EmailMid Level
posted 2 months ago
Job Openings XTN-DACF637 | TEST ENGINEER - BENCH FUNCTIONAL TEST (SEMICONDUCTOR / ELECTRONIC MANUFACTURING INDUSTRY) About the job XTN-DACF637 | TEST ENGINEER - BENCH FUNCTIONAL TEST (SEMICONDUCTOR / ELECTRONIC MANUFACTURING INDUSTRY) The Purpose Driven Career Objectives of a Electronic And Mechanical Engineering at KMC: White Horse Laboratories, a Western-owned and operated independent, third-party electronics test laboratory based in China is looking for a Test Engineer (Bench Functional Test) to join their growing Team in Manila.To apply for Electronic And Mechanical Engineering, you are excellent at: Determining test plan and write test program for electronic components and semiconductors Coordinating with technician for fixture and load board design and set-up Ensuring all WO with available setups are processed Your Success Profile includes: 3- 5 years relevant experience or more in product characterization, parameter testing and hardware design Experience and knowledge in conducting bench electrical testing for linear, analog, digital and mixed-signal components or assemblies using oscilloscopes, function generator, sourcemeter, multimeter, network analyzer, curve tracer, etc. Experience with Automated Test Equipment for integrated circuits parametric testing is a plus Experience in developing and setting up test plans Adept in any of the programming languages: Java, C, C++, VHDL, Verilog, Python, VBA) Ability to do application prototyping using Arduino, Raspberry Pi, or any SBC and debug boards is an advantage Experience in developing and setting up test plans Adept in any of the programming languages: Java, C, C++, VHDL, Verilog, Python, VBA) Ability to read schematics and perform PCB layout Experience must be involved with semiconductor or IC testing Apply for Position Or refer someone Share Facebook Line LinkedIn X (Formerly Twitter) Whatsapp EmailMid Level
posted 2 months ago
Job Openings XTN-C0F9874 | ACCOUNTS ADMINISTRATOR About the job XTN-C0F9874 | ACCOUNTS ADMINISTRATOR Functional overview AMS Financial Group is a leading global independent provider of fiduciary, financial, legal and regulatory services to corporates, funds and individuals. We are a truly global company, fully independent with an extreme entrepreneurial spirit. Like our clients, we think and act as an entrepreneur, and offer full range of efficient turn-key solutions to international clients - saving them time and effort to better preserve, maintain and grow their business Duties and responsibilities We are looking for an ambitious Accounts Administrator to provide support to the financial department by managing daily accounting tasks. You will be part of a team of professionals working to maintain order and transparency for the company’s finances.Preparing financial statements and reporting are a large part of the Accounts Administrators day-to-day work. The ideal candidate will be well-versed in accounting principles and able to work comfortably with numbers and attention to detail. Minimum competencies Responsibilities: Post and process journal entries to ensure all business transactions are recorded Update accounts receivable and issue invoices Update accounts payable and perform reconciliations Assist in the processing of balance sheets, income statements and other financial statements according to legal and company accounting and financial guidelines Assist with reviewing of expenses, payroll records etc. as assigned Update financial data in databases to ensure that information will be accurate and immediately available when needed Prepare and submit weekly/monthly reports Any duties which you may be called upon to perform time to time as assigned within the Accounts Department. Minimum qualifications Proven experience as an accounts administrator; Excellent English written and verbal communication skills and; Ability to set priorities, be flexible and highly accurate; Hands-on and can-do mentality; Good with numbers and figures and an analytical acumen; Good understanding of accounting and financial reporting principles and practices Excellent knowledge of MS Office and familiarity with relevant computer software (e.g. Microsoft Dynamics) Qualifications (ACA, ACCA or CIMA) is a plus but not required Master or Bachelor degree in finance/accounting/business economics Previous experience with Microsoft Dynamics Navision – Not essential, but extremely beneficial. Apply for Position Or refer someone Share Facebook Line LinkedIn X (Formerly Twitter) Whatsapp EmailMid Level
posted 2 months ago
Job Openings XTN-8142593 | PROCESS SPECIALIST About the job XTN-8142593 | PROCESS SPECIALIST Purpose This role will be responsible for the end-to-end evaluation, design, creation and modification of internal and external processes aimed to improve overall customer satisfaction and operational efficiency. Responsibilities Documents customer-impacting processes for existing services Prepare and amend Policies and Procedure Manuals (PPMs) or Work Instructions to document agreed policies and processes. Works with internal stakeholders in optimizing, modifying, and redesigning processes used to streamline workflows, speed up product delivery and improve customer experience. Participates in cross-functional process improvement sessions Monitors alignment of systems and agreed processes across all touch points. Receives and reviews process related requests and feedback from stakeholders and assigns them to the appropriate member Maintains and updates trackers and action registers used by the Process Management team Assists in managing the team’s Project and Process Improvement portfolio to ensure timeliness and quality of deliverables Requirements Minimum 5 years working experience At least 1 year in a process improvement or quality management role Telco background or experience is preferred Knowledgeable in Microsoft Office Suite including Excel, Word, PowerPoint and Visio Detail oriented, highly organized, self-motivated, proactive, and able to plan and execute Passionate in customer experience Apply for Position Or refer someone Share Facebook Line LinkedIn X (Formerly Twitter) Whatsapp EmailSenior
posted 2 months ago
Job Openings XTN-B260992 | SHARED SERVICES SITE LEAD About the job XTN-B260992 | SHARED SERVICES SITE LEAD Position Description: The ideal candidate for this role has 10+ years of professional experience, with a good portion oftheir experience managing large teams and multiple business towers. This person is a highlymotivated team player, has excellent attention to detail, and can work cross functionally, as well asindependently. Duties and Responsibilities: Own Philippines Shared Services function Oversee overall Philippines Operation including but not limited to: Order Management, Provisioning, Procurement, Accounts Payable, Accounts Receivable, IT, HR, Lead Generation Directly manage the Compliance Team on an interim basis; may possibly manage other business functions too Enforce local rules and policies, help manage PIPs, and handle disciplinary actions Assist and manage local recruitment, including proper onboarding of new hires Act as local signatory for the shared services site Coordinate with various departments to ensure new hires are set up and provisioned Manage a growing shared services operations team as it continues to expand Take point on solutions related to contractor performance Provide SLA and KPI reporting on Philippine operations Continuously evaluate and make improvements to the operations Hold regular all-hands meetings with the Philippine team to provide updates and guidance on the shared services objectives and strategy Facilitate quarterly business reviews to key stakeholders of the Philippines operation Assist in analysis and management of shared services groups across all geographies as requested by management Required Skills and Experience: Bachelor’s degree 10+ years of professional experience, ideally managing large teams Ability to use Excel and Powerpoint proficiently Manage multiple tasks in deadline-driven environment Excellent communication skills, both written and verbal Prior experience in a high tech/software/SaaS organization is a plus Apply for Position Or refer someone Share Facebook Line LinkedIn X (Formerly Twitter) Whatsapp EmailLead
posted 2 months ago