XTN-2244681 | PATIENT SERVICE REPRESENTATIVE

Functional overview Patient service representative Duties and responsibilities · Update and verify patient information at every visit · Assist patients with filling out patient history forms, consent forms, and payment contract forms · Receive and process cash and credit card payments for medical services rendered · Review patient accounts, identify delinquent accounts, and collect overdue payments · Answer, investigate, and/or direct patient inquiries or complaints to the appropriate medical staff member Minimum competencies · Proven work experience as a Patient Service Representative or similar role · Knowledge of medical terms and practices · Professional manner · Strong interpersonal and communication skills · Meticulous attention to detail · Proficient in Microsoft Office Suite (Word, Excel, and Outlook) Minimum qualifications A high school diploma or equivalent preferred

Functional overview

Functional overview

Patient service representative

Duties and responsibilities

Duties and responsibilities

· Update and verify patient information at every visit

·Update and verify patient information at every visit

· Assist patients with filling out patient history forms, consent forms, and payment contract forms

·Assist patients with filling out patient history forms, consent forms, and payment contract forms

· Receive and process cash and credit card payments for medical services rendered

·Receive and process cash and credit card payments for medical services rendered

· Review patient accounts, identify delinquent accounts, and collect overdue payments

·Review patient accounts, identify delinquent accounts, and collect overdue payments

· Answer, investigate, and/or direct patient inquiries or complaints to the appropriate medical staff member

·Answer, investigate, and/or direct patient inquiries or complaints to the appropriate medical staff member

Minimum competencies

Minimum competencies

· Proven work experience as a Patient Service Representative or similar role

·Proven work experience as a Patient Service Representative or similar role

· Knowledge of medical terms and practices

·Knowledge of medical terms and practices

· Professional manner

·Professional manner

· Strong interpersonal and communication skills

·Strong interpersonal and communication skills

· Meticulous attention to detail

·Meticulous attention to detail

· Proficient in Microsoft Office Suite (Word, Excel, and Outlook)

·Proficient in Microsoft Office Suite (Word, Excel, and Outlook)

Minimum qualifications

Minimum qualifications

A high school diploma or equivalent preferred