Sr. Organizational Change Manager

Lead and coordinate cross-functional technical transformation and change initiatives, translating strategy into practical plans that support adoption. Partner with engineering, product, business operations, User Acceptance Testing and Process/Lean teams to align requirements, validate solutions, and prepare teams for change. Incorporate user acceptance testing and stakeholder feedback into change plans, including communications, learning resources, readiness activities, and go-live recommendations. Use Lean principles and other continuous-improvement practices to simplify processes, improve operational effectiveness, and establish sustainable ways of working. Build alignment with leaders and stakeholders on priorities, scope, decisions, and desired outcomes while identifying and addressing potential risks. Assess stakeholder and organizational readiness and develop approaches tailored to the needs of different audiences, helping people successfully understand and adopt change. Develop meaningful measures of success and use telemetry, operational KPIs, and other relevant data to understand adoption and identify opportunities for improvement. Use AI-enabled tools, including Copilot, where appropriate to analyze information, synthesize insights, and develop relevant content that supports readiness and adoption. Promote responsible use of AI, combining data and AI-generated insights with operational expertise, context, and human judgment to support informed decision-making. Create clear dashboards, updates, and insights for leaders and other stakeholders that communicate adoption progress, process performance, outcomes, and potential risks. Manage multiple high-impact workstreams in an ambiguous, matrixed environment, escalating issues and driving timely outcomes. Master's Degree in Supply Chain Management, Business, Engineering, or related field AND 4+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes OR Bachelor's Degree in Supply Chain Management, Business, Engineering, or related field AND 6+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes OR equivalent experience. These requirements include, but are not limited to, the following specialized security screenings: Master's degree in Supply Chain Management, Business, or Engineering with 7+ years' experience leading organizational transformation initiatives across diverse domains. Demonstrated experience coordinating enterprise technology, supply chain, or similar large-scale implementations involving multiple teams or business units. Knowledge of change management practices, including stakeholder readiness, adoption planning, communications, and approaches for identifying and addressing barriers to change. Experience applying Lean Six Sigma or comparable continuous-improvement methodologies to simplify processes and improve workflows across interconnected teams or value chains. Experience incorporating user acceptance testing (UAT) and other user feedback into process improvements, issue resolution, readiness assessments, and implementation planning. Experience using operational data, including performance KPIs, adoption measures, or telemetry, to identify trends and support stakeholder decision-making. Familiarity with GitHub, GitHub CLI, or similar collaboration and workflow tools is a plus. Demonstrated ability to influence and collaborate across teams and organizational boundaries, navigate ambiguity, and build alignment among stakeholders with different priorities. Certifications in Prosci or CCMP, process fluency frameworks, program management.