● Liaising with customers to troubleshoot and diagnose issues remotely ● Answering calls out of hours on a rota basis ● Applying fixes and performing maintenance tasks on customer EPOS systems ● Training external or internal users of all levels to use our software and systems ● Provide IT technical support and assistance to group employees. ● Selling merchandise and other products to existing clients.● Excellent communication and customer-facing skills. ● Self-motivated, able to use own initiative and confidence to question.● Effective team worker and able to deal and work with people of all levels. ● Proactive with good problem-solving skills. ● Excellent organisation and time management skills to meet set targets and deadlines ● Working collaboratively with internal technical and project teams to solve customer issues● Liaising with customers to troubleshoot and diagnose issues remotely ● Answering calls out of hours on a rota basis ● Applying fixes and performing maintenance tasks on customer EPOS systems ● Training external or internal users of all levels to use our software and systems ● Provide IT technical support and assistance to group employees. ● Selling merchandise and other products to existing clients.● Excellent communication and customer-facing skills. ● Self-motivated, able to use own initiative and confidence to question.● Effective team worker and able to deal and work with people of all levels. ● Proactive with good problem-solving skills. ● Excellent organisation and time management skills to meet set targets and deadlines ● Working collaboratively with internal technical and project teams to solve customer issues● Liaising with customers to troubleshoot and diagnose issues remotely● Answering calls out of hours on a rota basis● Applying fixes and performing maintenance tasks on customer EPOS systems● Training external or internal users of all levels to use our software and systems● Provide IT technical support and assistance to group employees.● Selling merchandise and other products to existing clients.● Excellent communication and customer-facing skills.● Self-motivated, able to use own initiative and confidence to question.● Effective team worker and able to deal and work with people of all levels.● Proactive with good problem-solving skills.● Excellent organisation and time management skills to meet set targets and deadlines● Working collaboratively with internal technical and project teams to solve customer issues

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