IT SUPERVISOR

Rs HunterLagos Nigeriafull time

ActiveVerified 3h ago

Job description

The IT Supervisor will lead the Company's technology strategy and digital transformation initiatives across all Strategic Business Units (SBUs).

The role will provide strategic and operational leadership across ERP/POS systems, cybersecurity, IT governance, infrastructure, vendors, technology projects, business continuity and IT budgeting, ensuring technology supports the Company's long-term business objectives.

Key Responsibilities

Develop and implement the Company's IT strategy in alignment with business objectives.
Lead ERP and POS strategy across business units.
Identify opportunities for technology-enabled process improvement and digital transformation.
Oversee IT infrastructure planning and capacity requirements.
Establish and maintain IT governance, policies and procedures.
Develop and monitor cybersecurity controls and risk-management measures.
Manage IT vendors, service providers and technology partners.
Lead technology projects from planning through implementation and post-implementation review.
Oversee business continuity, disaster recovery and IT resilience.
Develop and manage the IT budget.
Monitor system performance, availability and service levels.
Work with business leaders to understand technology requirements and deliver appropriate solutions.
Ensure compliance with relevant technology, data protection and security requirements.

KPIs

System uptime and availability
ERP/POS performance
IT project delivery
Cybersecurity compliance
IT service-level performance
Vendor performance
IT budget adherence
Business continuity readiness

Requirements

Bachelor's degree in Computer Science, Information Technology, Engineering or related field.
5–8 years' experience in IT, including supervisory or leadership experience.
Experience managing ERP/POS environments.
Experience in cybersecurity, infrastructure and IT governance.
Retail, hospitality or multi-location business experience is advantageous.