Job description
At HP, our vision is a world where innovation drives extraordinary contributions to humanity. Our mission is to create technology that inspires ambitious and meaningful progress with the belief that one thoughtful idea has the power to change the world.
The DDO Global Project Manager is an accomplished project management practitioner with proven relevant practical experience who will support commercial deals enablement and DDO services implementation as well as process/services optimization projects.
Job specifics/responsibilities:
Management of Continuous Service Improvement projects for better business outcomes
Program management for commercial deals enablement / implementation of DDO services
Pursuit / pre-sales support for solution design on new commercial opportunities, leveraging the Service Catalogue information
Key deliverables/accountabilities:
Manage Continuous Improvement projects for better business outcomes
Manage service capabilities enablement to support relevant commercial opportunities.
Manage strategic projects as identified in the POR of the DDO organization.
Manage / implement customer Proofs-of-Concept for new service capabilities
Manage and contributes to projects for process enablement and optimization
Education (degree) and professional experience required:
Typically 5+ years of established and proven track record in Service Management and/or Business Planning functions
Bachelor/Master educational degree in one of the following areas: business planning / management, operational management
Other requirements:
Fluent English
Other foreign languages knowledge would be an asset.
Personal skills and qualities:
Very strong customer communication & influencing.
Very strong organizational skills
Ability to introduce structure in complex environments.
Positive can-do attitude, innovative thinking
Customer centric approach
Ready to work in global environment.
Key business & technical skills:
Project/Program Management expertise & certifications (PMP/PgMP)
Lean Six Sigma certification is a strong advantage
Practical Service Delivery Management expertise, with focus on SSC
Commercial PC business acumen
Financial management & modelling experience
Account Transition Mgmt / DRA experience & knowledge.
Service mgmt (ITIL) expertise and ITSM tools knowledge.
We love our work environment and career growth journey. We think you will too:
Inspirational and collaborative team that supports your growth
Various career paths that foster your development in various fields (e.g. contract and customer relationship management, business analysis, DATA & Automation, process design and optimization, new systems integration, project management, trainings, leadership etc.)
The great professional exposure with a wide range of collaborators (e.g. corporate clients, business sales functions, higher management) empowers you to have a meaningful impact
Work-life balance support including work from home opportunities
We’re looking for visionaries who are ready to make an impact on the way the world works. At HP, the future’s yours to create!
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