Job description
Job Summary
SPOS Analyst is global role responsible for generating business insights by pulling data from different sources, mining the data, creating dashboards. This role involves engaging with markets at a worldwide level, reviewing programs and coordinating with delivery and cross-functional teams. He/she will develop the business cases, help analyzing business needs and requirements as well document business processes.
ResponsibilitiesPulling Reports:
- Create and maintain reports for business operations and strategy development.
Data Mining:
- Extract, analyze, and interpret large datasets to identify trends, patterns, and insights.
- Use statistical techniques to interpret data and generate useful business reports.
Dashboards:
- Develop and update data dashboards to track business performance.
- Use visualization tools to present data in an accessible way.
- Present data-driven recommendations to the management team.
Program Review:
- Collaborate with team members to improve program effectiveness and efficiency.
- Provides detailed performance review input and development recommendations for key contributors
Coordination with Delivery and Cross-Functional Teams:
- Work closely with various teams to ensure alignment of objectives and efficient execution of business strategy.
- Facilitate communication between different functions to improve coordination of operations.
- Engage with markets at a worldwide level to understand market trends and customer needs.
Education & Experience Recommended
- Bachelor’s degree in Data Science, Statistics, Computer Science, or a related field.
- 2-4 years of relevant experience
- Proven experience as a Data Analyst or similar role.
- Strong knowledge of data mining techniques and tools.
- Proficiency in data analysis and visualization
- Excellent communication and presentation skills.
- Strong analytical and problem-solving skills.
Preferred Certifications
NA
Knowledge & Skills
• Agile Methodology
• Business Development
• Business Operations
• Change Management
• Client Services
• Customer Relationship Management
• Microsoft Project
• Milestones (Project Management)
• Process Improvement
• Project Documentation
• Project Management
• Project Management Institute (PMI) Methodology
• Project Planning
• Project Scoping
• Risk Management
• Risk Mitigation
• Scrum (Software Development)
• Six Sigma Methodology
• Systems Development Life Cycle
• Waterfall Methodology
Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity
Impact & Scope
• Impacts own work and acts as a team member by providing information, analysis, and recommendations in support of team efforts.
Complexity
• Learns to apply basic theories and concepts to work tasks.
Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
#LI-Post