Credit Control Officer
Job description
Key Responsibilities:
o Monitor the credit control team’s day-to-day activities.
o Review the customer credit limits in line with company policies.
o Ensure timely collection of outstanding invoices and reduce overdue balances.
o Conduct regular credit reviews and risk assessments for key customers.
o Coordinate with the Sales, Finance, and Legal departments to resolve disputes or delayed payments.
o Prepare monthly aging reports, DSO (Days Sales Outstanding), and cash flow forecasts.
o Lead collection strategies for high-value or critical accounts.
o Ensure compliance with internal credit policies and external audit requirements.
o Support the Credit Manager in preparing periodic reports and recommendations for management decisions.
Key Performance Indicators (KPI):
- DSO (Days Sales Outstanding): Within target levels.
- Collection Rate: % of receivables collected within due dates.
- Overdue Accounts: Reduction in accounts >60 days overdue.
- Bad Debt Ratio: Maintain within approved limits.
- Customer Dispute Resolution Time: Average time to resolve payment issues.
- Credit Policy Compliance: 100% adherence.
Requirements
Minimum Qualifications:
Education:
· Education Level : Bachelor Degree
· Major : Finance
Work Experience
• Experience in multinational or large-scale distribution/manufacturing environments preferred.