Zones LLC. Careers - Client Success Manager – 1

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Job description

Zones LLC. Careers { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-08-03", "description": "

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there\u2019s\u00A0really only\u00A0one: Zones \u2013 First Choice for IT.TM\u00A0

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on\u00A0Twitter @Zones, and\u00A0LinkedIn and Facebook.\u00A0

Position Overview:

For all supported accounts,\u00A0Client Success\u00A0places themselves on the front lines with customers and functions in the following areas mainly to manage customer expectations, Zones resource coordination, order management, inventory/logistics management, relationship development, addressing day to day challenges, manages product delivery expectations, returns management, responding to RFQs, Bid & solution creation with competitive pricing by engaging subject matter experts, customized reporting, pricing program maintenance, case management and account mailbox management.

What you\u2019ll do as the\u00A0Client Success Manager\u00A01:

Employees employed in the role of Client Success Manager shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable\u00A0accommodations\u00A0may be made to enable individuals with disabilities to perform the essential functions.\u00A0This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.

Order Fulfillment \u2013 Process orders and quotes in a timely and accurate\u00A0manner
Create quotes and orders flawlessly.
Meet or exceed customer/contract SLAs on Quote\u00A0delivery
Meet or exceed customer/contract SLAs on Order\u00A0placement
Continuously monitor open orders and expedite where\u00A0needed
Provide comprehensive and timely communication to customers and\u00A0Sales
Relationship Building \u2013 Develop solid relationships with Zones customers.
Interact with customers\u00A0on a daily basis.
Establish relationships with multiple people in multiple\u00A0departments
Constantly communicate outstanding orders,\u00A0constraints\u00A0and alternatives.
Coordinate and encourage Zones team member interactions with\u00A0accounts
Customer Service \u2013 Provide for Customer operational and reporting needs.
Provide proactive action to provide\u00A05 star\u00A0service.
Have a complete understanding of the Zones Service Catalog
Be the first and primary line of contact on all customer issues and\u00A0concerns
Engage Sales to coordinate communication of service and needs.
Ensure that timely and impactful reporting is provided to the\u00A0customer
Sourcing \u2013 Process, coordinate and manage to off catalog customer requests.
Ensure custom catalog maintenance on Zones Connect
Process project worksheets for inventory\u00A0allocations
Monitor and coordinate inventory management activities. (Hardware)
Monitor and provide support activities on Customer contracts (Software)
Project Management \u2013 Conduct account planning and coordination of needs.
Actively participate in pipeline growth and maintenance activities
Uncover future needs through constant value driven interactions.
Understand account dynamics and look for ways to increase\u00A0profitability
Understand Zones automation capabilities and look for opportunities to provide those services to customers.
Coordinate with PMO or Enterprise Operations on new customer roll\u00A0outs

What\u00A0you will\u00A0bring to the team:

Experience in Enterprise level\u00A0sales\u00A0
Strong customer service skills and commitment to meet or exceed customer\u00A0requirements\u00A0
Excellent organization skills and process expertise\u00A0
Ability to work in a fast-paced environment and meet aggressive\u00A0deadlines\u00A0
Excellent verbal and written communication skills\u00A0
Ability to negotiate, influence, and\u00A0persuade\u00A0
Analytical with excellent problem-solving skill\u00A0
Ability to work with little or no\u00A0supervision

\u00A0Zones\u00A0offers a comprehensive Benefits package

At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.

We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones\u00A0provides\u00A0a dynamic and collaborative environment to help you grow your career.

All qualified applicants will receive consideration for employment and will not be discriminated against\u00A0on the basis of\u00A0race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

Job timings:\u00A08:00 PM to\u00A05:00 AM (Pk time)

#LI-UQ1

", "hiringOrganization": { "@type": "Organization", "name": "Zones LLC.", "logo": "https:" }, "employmentType": "Full-Time Regular Employee", "industry": "Procurement", "identifier": "oBoAAfwT", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressCountry": "Pakistan" } } ], "title": "Client Success Manager \u2013 1", "baseSalary": { "@type": "MonetaryAmount", "currency": "PKR", "value": { "@type": "QuantitativeValue", "minValue": "", "maxValue": "", "unitText": "Annually" } } } Client Success Manager – 1 Procurement Islamabad, Pakistan Apply Description Position at Zones LLC. Company Overview:When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview:For all supported accounts, Client Success places themselves on the front lines with customers and functions in the following areas mainly to manage customer expectations, Zones resource coordination, order management, inventory/logistics management, relationship development, addressing day to day challenges, manages product delivery expectations, returns management, responding to RFQs, Bid & solution creation with competitive pricing by engaging subject matter experts, customized reporting, pricing program maintenance, case management and account mailbox management.What you’ll do as the Client Success Manager 1:Employees employed in the role of Client Success Manager shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.Order Fulfillment – Process orders and quotes in a timely and accurate mannerCreate quotes and orders flawlessly.Meet or exceed customer/contract SLAs on Quote deliveryMeet or exceed customer/contract SLAs on Order placementContinuously monitor open orders and expedite where neededProvide comprehensive and timely communication to customers and SalesRelationship Building – Develop solid relationships with Zones customers.Interact with customers on a daily basis.Establish relationships with multiple people in multiple departmentsConstantly communicate outstanding orders, constraints and alternatives.Coordinate and encourage Zones team member interactions with accountsCustomer Service – Provide for Customer operational and reporting needs.Provide proactive action to provide 5 star service.Have a complete understanding of the Zones Service CatalogBe the first and primary line of contact on all customer issues and concernsEngage Sales to coordinate communication of service and needs.Ensure that timely and impactful reporting is provided to the customerSourcing – Process, coordinate and manage to off catalog customer requests.Ensure custom catalog maintenance on Zones ConnectProcess project worksheets for inventory allocationsMonitor and coordinate inventory management activities. (Hardware)Monitor and provide support activities on Customer contracts (Software)Project Management – Conduct account planning and coordination of needs.Actively participate in pipeline growth and maintenance activitiesUncover future needs through constant value driven interactions.Understand account dynamics and look for ways to increase profitabilityUnderstand Zones automation capabilities and look for opportunities to provide those services to customers.Coordinate with PMO or Enterprise Operations on new customer roll outsWhat you will bring to the team:Experience in Enterprise level sales Strong customer service skills and commitment to meet or exceed customer requirements Excellent organization skills and process expertise Ability to work in a fast-paced environment and meet aggressive deadlines Excellent verbal and written communication skills Ability to negotiate, influence, and persuade Analytical with excellent problem-solving skill Ability to work with little or no supervision Zones offers a comprehensive Benefits packageAt Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.Job timings: 8:00 PM to 5:00 AM (Pk time)#LI-UQ1 Apply Apply Later ← Back to Current Openings Share lang: en_US Share LinkedIn Facebook Twitter Email Powered by Jobvite

Zones LLC. Careers { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-08-03", "description": "

Company Overview:

Position Overview:

What you\u2019ll do as the\u00A0Client Success Manager\u00A01:

Employees employed in the role of Client Success Manager shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.

Order Fulfillment \u2013 Process orders and quotes in a timely and accurate\u00A0manner
Create quotes and orders flawlessly.
Meet or exceed customer/contract SLAs on Quote\u00A0delivery
Meet or exceed customer/contract SLAs on Order\u00A0placement
Continuously monitor open orders and expedite where\u00A0needed
Provide comprehensive and timely communication to customers and\u00A0Sales
Relationship Building \u2013 Develop solid relationships with Zones customers.
Interact with customers\u00A0on a daily basis.
Establish relationships with multiple people in multiple\u00A0departments
Constantly communicate outstanding orders,\u00A0constraints\u00A0and alternatives.
Coordinate and encourage Zones team member interactions with\u00A0accounts
Customer Service \u2013 Provide for Customer operational and reporting needs.
Provide proactive action to provide\u00A05 star\u00A0service.
Have a complete understanding of the Zones Service Catalog
Be the first and primary line of contact on all customer issues and\u00A0concerns
Engage Sales to coordinate communication of service and needs.
Ensure that timely and impactful reporting is provided to the\u00A0customer
Sourcing \u2013 Process, coordinate and manage to off catalog customer requests.
Ensure custom catalog maintenance on Zones Connect
Process project worksheets for inventory\u00A0allocations
Monitor and coordinate inventory management activities. (Hardware)
Monitor and provide support activities on Customer contracts (Software)
Project Management \u2013 Conduct account planning and coordination of needs.
Actively participate in pipeline growth and maintenance activities
Uncover future needs through constant value driven interactions.
Understand account dynamics and look for ways to increase\u00A0profitability
Understand Zones automation capabilities and look for opportunities to provide those services to customers.
Coordinate with PMO or Enterprise Operations on new customer roll\u00A0outs

What\u00A0you will\u00A0bring to the team:

Experience in Enterprise level\u00A0sales\u00A0
Strong customer service skills and commitment to meet or exceed customer\u00A0requirements\u00A0
Excellent organization skills and process expertise\u00A0
Ability to work in a fast-paced environment and meet aggressive\u00A0deadlines\u00A0
Excellent verbal and written communication skills\u00A0
Ability to negotiate, influence, and\u00A0persuade\u00A0
Analytical with excellent problem-solving skill\u00A0
Ability to work with little or no\u00A0supervision

\u00A0Zones\u00A0offers a comprehensive Benefits package

Job timings:\u00A08:00 PM to\u00A05:00 AM (Pk time)

#LI-UQ1

Zones LLC. Careers { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-08-03", "description": "

Company Overview:

Position Overview:

What you\u2019ll do as the\u00A0Client Success Manager\u00A01:

Employees employed in the role of Client Success Manager shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.

Order Fulfillment \u2013 Process orders and quotes in a timely and accurate\u00A0manner
Create quotes and orders flawlessly.
Meet or exceed customer/contract SLAs on Quote\u00A0delivery
Meet or exceed customer/contract SLAs on Order\u00A0placement
Continuously monitor open orders and expedite where\u00A0needed
Provide comprehensive and timely communication to customers and\u00A0Sales
Relationship Building \u2013 Develop solid relationships with Zones customers.
Interact with customers\u00A0on a daily basis.
Establish relationships with multiple people in multiple\u00A0departments
Constantly communicate outstanding orders,\u00A0constraints\u00A0and alternatives.
Coordinate and encourage Zones team member interactions with\u00A0accounts
Customer Service \u2013 Provide for Customer operational and reporting needs.
Provide proactive action to provide\u00A05 star\u00A0service.
Have a complete understanding of the Zones Service Catalog
Be the first and primary line of contact on all customer issues and\u00A0concerns
Engage Sales to coordinate communication of service and needs.
Ensure that timely and impactful reporting is provided to the\u00A0customer
Sourcing \u2013 Process, coordinate and manage to off catalog customer requests.
Ensure custom catalog maintenance on Zones Connect
Process project worksheets for inventory\u00A0allocations
Monitor and coordinate inventory management activities. (Hardware)
Monitor and provide support activities on Customer contracts (Software)
Project Management \u2013 Conduct account planning and coordination of needs.
Actively participate in pipeline growth and maintenance activities
Uncover future needs through constant value driven interactions.
Understand account dynamics and look for ways to increase\u00A0profitability
Understand Zones automation capabilities and look for opportunities to provide those services to customers.
Coordinate with PMO or Enterprise Operations on new customer roll\u00A0outs

What\u00A0you will\u00A0bring to the team:

Experience in Enterprise level\u00A0sales\u00A0
Strong customer service skills and commitment to meet or exceed customer\u00A0requirements\u00A0
Excellent organization skills and process expertise\u00A0
Ability to work in a fast-paced environment and meet aggressive\u00A0deadlines\u00A0
Excellent verbal and written communication skills\u00A0
Ability to negotiate, influence, and\u00A0persuade\u00A0
Analytical with excellent problem-solving skill\u00A0
Ability to work with little or no\u00A0supervision

\u00A0Zones\u00A0offers a comprehensive Benefits package

Job timings:\u00A08:00 PM to\u00A05:00 AM (Pk time)

#LI-UQ1

{ "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-08-03", "description": "

Company Overview:

Position Overview:

What you\u2019ll do as the\u00A0Client Success Manager\u00A01:

Employees employed in the role of Client Success Manager shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.

Order Fulfillment \u2013 Process orders and quotes in a timely and accurate\u00A0manner
Create quotes and orders flawlessly.
Meet or exceed customer/contract SLAs on Quote\u00A0delivery
Meet or exceed customer/contract SLAs on Order\u00A0placement
Continuously monitor open orders and expedite where\u00A0needed
Provide comprehensive and timely communication to customers and\u00A0Sales
Relationship Building \u2013 Develop solid relationships with Zones customers.
Interact with customers\u00A0on a daily basis.
Establish relationships with multiple people in multiple\u00A0departments
Constantly communicate outstanding orders,\u00A0constraints\u00A0and alternatives.
Coordinate and encourage Zones team member interactions with\u00A0accounts
Customer Service \u2013 Provide for Customer operational and reporting needs.
Provide proactive action to provide\u00A05 star\u00A0service.
Have a complete understanding of the Zones Service Catalog
Be the first and primary line of contact on all customer issues and\u00A0concerns
Engage Sales to coordinate communication of service and needs.
Ensure that timely and impactful reporting is provided to the\u00A0customer
Sourcing \u2013 Process, coordinate and manage to off catalog customer requests.
Ensure custom catalog maintenance on Zones Connect
Process project worksheets for inventory\u00A0allocations
Monitor and coordinate inventory management activities. (Hardware)
Monitor and provide support activities on Customer contracts (Software)
Project Management \u2013 Conduct account planning and coordination of needs.
Actively participate in pipeline growth and maintenance activities
Uncover future needs through constant value driven interactions.
Understand account dynamics and look for ways to increase\u00A0profitability
Understand Zones automation capabilities and look for opportunities to provide those services to customers.
Coordinate with PMO or Enterprise Operations on new customer roll\u00A0outs

What\u00A0you will\u00A0bring to the team:

Experience in Enterprise level\u00A0sales\u00A0
Strong customer service skills and commitment to meet or exceed customer\u00A0requirements\u00A0
Excellent organization skills and process expertise\u00A0
Ability to work in a fast-paced environment and meet aggressive\u00A0deadlines\u00A0
Excellent verbal and written communication skills\u00A0
Ability to negotiate, influence, and\u00A0persuade\u00A0
Analytical with excellent problem-solving skill\u00A0
Ability to work with little or no\u00A0supervision

\u00A0Zones\u00A0offers a comprehensive Benefits package

Job timings:\u00A08:00 PM to\u00A05:00 AM (Pk time)

#LI-UQ1

Client Success Manager – 1

Procurement Islamabad, Pakistan