Your JobIf you're a student who genuinely enjoys figuring out why something broke, is curious about how AI can change the way support works, and wants real responsibility on a fast-paced team — this co-op was designed for you.Our team supports the applications, data pipelines, and integrations that keep Flint Hills Resources running — and we're actively transforming how that support gets done. AI agents, automation workflows, and smarter monitoring aren't future plans here; they're work in progress, and you'll be part of it.Based on-site in Wichita, Kansas. Flexible hours (15–30 hrs/week) scheduled around your classes, primarily between 7:00 AM and 5:00 PM M–F.This position is structured as a co-op with the potential to transition into an internship in Summer 2027.Our TeamTroubleshoot and resolve technical issues related to data systems, data flows, and complex integrations — real issues, not simulated onesInvestigate root causes of recurring problems, working alongside IT teams, end users, and vendors to find durable solutionsMonitor alerts and alarms to protect the reliability of critical data and business processesBuild and maintain documentation that supports both the team and end usersActively use the team's AI toolset to analyze problems, automate support processes, and drive identified automation opportunities to completionCollaborate with product teams to stay ahead of upcoming changes and contribute to better supportabilityDevelop a working understanding of how the technology stack connects to real business outcomesWhat You Will DoCurrently pursuing a degree or technical certificate in Information Technology, Computer Science, MIS, or a related fieldYou're curious — you don't just fix things, you want to understand why they brokeFoundational SQL knowledge: able to write or read basic queriesStrong communicator who can explain technical issues clearly to non-technical stakeholdersGenuinely interested in AI tools and what they can do — not just aware they existWho You Are (Basic Qualifications)Currently pursuing a degree or technical certificate in Information Technology, Computer Science, MIS, or a related fieldYou're curious — you don't just fix things, you want to understand why they brokeFoundational SQL knowledge: able to write or read basic queriesStrong communicator who can explain technical issues clearly to non-technical stakeholdersGenuinely interested in AI tools and what they can do — not just aware they existWhat Will Put You AheadPrevious experience in IT support, troubleshooting, or customer serviceFamiliarity with programming languages such as Python, TypeScript, or .NETExposure to event-driven or API-based integrationsCuriosity about AWS services (Lambda, S3, CloudWatch)Interest in graph databases, particularly Neo4jYou've already experimented with AI tools on your own — for schoolwork, side projects, or just to see what they can doAt Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.Hiring PhilosophyAll Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.Who We AreAt Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.Our BenefitsOur goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.Equal OpportunitiesEqual Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí, or tu).