Vice President, Team Lead, TTS Client PMO Japan, Services

Overview of the Role * The Team Lead - TTS Client PMO, is expected to manage the TTS Client PMO team in Japan, which managers highly complex and time-sensitive client implementations/ projects covering cash management and trade products. * The Team Lead is also expected to manage a portfolio of such deals as a Project Manager. * Ensure timely delivery of projects and total client satisfaction for the projects managed by TTS Client PMO team: Implement client objectives within standard guidelines and timeframes * Act as an advisor to the client in building the overall structure of the project and fine tune the solution to fit the client's requirements. * In the project manager role act as the primary interface to client contacts, while coordinating all internal and external project related activities. * In the Team Lead role, act as the advisor to senior client counterparts in structuring project management approach. * Support Sales effort by participating as a part of the deal team to prepare client pitches. * Comply with all audit, regulatory and compliance directives. * Appropriately manage and resolve issues and escalations raised in the client PMO team, and in the projects through proper issue tracking and escalation channels. * Continuously seek to identify opportunities for efficiency and control improvements in the process and Implement such improvements whenever possible. Qualifications * 10 years of client management and implementation/ project management experience. * In-depth knowledge and experience with cash/trade products and business processes. * Strong influencing skills to manage virtual teams. * Project Management certification (i.e. Project Management Professional - PMP, Prince 2 Practitioner, or equivalent) is an advantage. Education * Bachelor's/University degree or equivalent experience is required, Masters degree is good to have. * Proficiency in both Japanese and English. \------------------------------------------------------ ## Job Family Group: Project and Program Management \------------------------------------------------------ ## Job Family: Program Management \------------------------------------------------------ ## Time Type: Full time \------------------------------------------------------ ## Most Relevant Skills Please see the requirements listed above. \------------------------------------------------------ ## Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. \------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.