Job description
Are you ready for the next step in your career and like the idea of joining a fast-paced, dynamic and international company? Be part of our team and shape with your experience and ideas the future for sustainable success of the company.
Possible Tasks within this Role
Scheduling:Appointment scheduling and reception of clients.
Consulting:Comprehensive client advising regarding vehicle maintenance and repairs in accordance with all aspects of service processes.
Work Order Management:Opening service orders and monitoring the repair process while maintaining communication with the client.
Documentation:Completing all required documentation prior to handing over the vehicle to the client.
Vehicle Handover:Delivering the vehicle to the client.
Complaints Resolution:Handling and resolving client complaints.
Qualification requirements
Education:Minimum Level IV vocational qualification.
Technical Knowledge:Basic understanding of vehicle systems.
Language Skills:Basic knowledge of English and/or German.
Computer Skills:Proficiency in computer use (MS Office, Word, Excel).
Driving License:Valid Category B driving license.
Soft Skills:Teamwork abilities, persistence, and capacity to work under pressure.
Skills
- Communication Skills
- Customer Service
- Sense of Responsibility
- Teamwork
What we offer:
Multinational environment and culture
Attractive salary and bonus system
Meal- and transportation allowance defined by the law
Minimum 20 days of annual leave
Possibility for additional trainings and development
24/7 accident insurance
Private employee health package
Socializing with colleagues through various team building activities
Apply now!