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Vail Resorts Careers - Guest Services Lead - Full Time - Winter/Seasonal - Kirkwood

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Job description

Vail Resorts Careers { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2014-07-03", "description": "

Guest Service Lead - Full Time - Winter/Seasonal - Kirkwood

Kirkwood is now hiring Guest Service Leads for the 2014/15 winter season! We are looking for energetic, outgoing, and enthusiastic individuals who enjoy the outdoors and are interested in helping others with the ski/snowboard industry. Our goal is to help Kirkwood Guests have an exceptional, ever-lasting experience. A Guest Service Lead/Agent requires quick thinking, keen problem solving skills and possess strong communication/people skills. Also, must have the ability to work in extreme weather conditions and work independently with minimal supervision.

Additional responsibilities include (but are not limited to):

• Daily Snow Report Distribution/ Weekly Marketing Reports
• Correct information dissemination (road conditions, mountain updates, lift closures,

ticket/season pass deals and various resort wide operations.)
• Collecting, categorizing, and distributing Lost and Found items
• Staff Guest Service desk. Respond to guest concerns, while ensuring complete Guest satisfaction
• Responsible for checking and responding to messages, both email and telephone
• Record keeping, data entry, and some basic computer activities

• Lead and motivate team members

Requirements:

Able to stand for long periods of time;
Able to work in all weather conditions including snow and sunshine;
Ability to read, write, speak, and comprehend English language proficiently;
Able to work a flexible schedule including weekends and holidays.

Preferred skills:

An outstanding personality that is approachable, friendly, and out going
Ability to multitask, stay calm in stressful situations, and work independently with minimal supervision.
Ability to communicate professionally with coworkers, customers and vendors.
Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.

", "hiringOrganization": "Vail Resorts", "industry": "Resort Operations", "identifier": "omAcZfwR", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressCountry": "United States" } } ], "title": "Guest Services Lead - Full Time - Winter\/Seasonal - Kirkwood", "baseSalary": { "@type": "MonetaryAmount", "currency": "", "value": { "@type": "QuantitativeValue", "minValue": "", "maxValue": "", "unitText": "" } } } Guest Services Lead - Full Time - Winter/Seasonal - Kirkwood Resort Operations Kirkwood, United States Apply on Company Website Description Guest Service Lead - Full Time - Winter/Seasonal - Kirkwood Kirkwood is now hiring Guest Service Leads for the 2014/15 winter season! We are looking for energetic, outgoing, and enthusiastic individuals who enjoy the outdoors and are interested in helping others with the ski/snowboard industry. Our goal is to help Kirkwood Guests have an exceptional, ever-lasting experience. A Guest Service Lead/Agent requires quick thinking, keen problem solving skills and possess strong communication/people skills. Also, must have the ability to work in extreme weather conditions and work independently with minimal supervision. Additional responsibilities include (but are not limited to):• Daily Snow Report Distribution/ Weekly Marketing Reports• Correct information dissemination (road conditions, mountain updates, lift closures, ticket/season pass deals and various resort wide operations.)• Collecting, categorizing, and distributing Lost and Found items• Staff Guest Service desk. Respond to guest concerns, while ensuring complete Guest satisfaction• Responsible for checking and responding to messages, both email and telephone• Record keeping, data entry, and some basic computer activities• Lead and motivate team members Requirements:Able to stand for long periods of time;Able to work in all weather conditions including snow and sunshine;Ability to read, write, speak, and comprehend English language proficiently;Able to work a flexible schedule including weekends and holidays. Preferred skills:An outstanding personality that is approachable, friendly, and out goingAbility to multitask, stay calm in stressful situations, and work independently with minimal supervision.Ability to communicate professionally with coworkers, customers and vendors.Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources. Apply on Company Website Apply Later ← Back to Current Openings Share lang: en_US Share LinkedIn Facebook Twitter Email Powered by Jobvite

Vail Resorts Careers { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2014-07-03", "description": "

Guest Service Lead - Full Time - Winter/Seasonal - Kirkwood

Additional responsibilities include (but are not limited to):

• Daily Snow Report Distribution/ Weekly Marketing Reports
• Correct information dissemination (road conditions, mountain updates, lift closures,

• Lead and motivate team members

Requirements:

Able to stand for long periods of time;
Able to work in all weather conditions including snow and sunshine;
Ability to read, write, speak, and comprehend English language proficiently;
Able to work a flexible schedule including weekends and holidays.

Preferred skills:

An outstanding personality that is approachable, friendly, and out going
Ability to multitask, stay calm in stressful situations, and work independently with minimal supervision.
Ability to communicate professionally with coworkers, customers and vendors.
Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.

Vail Resorts Careers { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2014-07-03", "description": "

Guest Service Lead - Full Time - Winter/Seasonal - Kirkwood

Additional responsibilities include (but are not limited to):

• Daily Snow Report Distribution/ Weekly Marketing Reports
• Correct information dissemination (road conditions, mountain updates, lift closures,

• Lead and motivate team members

Requirements:

Able to stand for long periods of time;
Able to work in all weather conditions including snow and sunshine;
Ability to read, write, speak, and comprehend English language proficiently;
Able to work a flexible schedule including weekends and holidays.

Preferred skills:

An outstanding personality that is approachable, friendly, and out going
Ability to multitask, stay calm in stressful situations, and work independently with minimal supervision.
Ability to communicate professionally with coworkers, customers and vendors.
Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.

{ "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2014-07-03", "description": "

Guest Service Lead - Full Time - Winter/Seasonal - Kirkwood

Additional responsibilities include (but are not limited to):

• Daily Snow Report Distribution/ Weekly Marketing Reports
• Correct information dissemination (road conditions, mountain updates, lift closures,

• Lead and motivate team members

Requirements:

Able to stand for long periods of time;
Able to work in all weather conditions including snow and sunshine;
Ability to read, write, speak, and comprehend English language proficiently;
Able to work a flexible schedule including weekends and holidays.

Preferred skills:

An outstanding personality that is approachable, friendly, and out going
Ability to multitask, stay calm in stressful situations, and work independently with minimal supervision.
Ability to communicate professionally with coworkers, customers and vendors.
Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.

Guest Services Lead - Full Time - Winter/Seasonal - Kirkwood

Resort Operations Kirkwood, United States