Job description
Workster is excited to announce a fantastic opportunity to join a leading global iGaming company as a Turkish-speaking Content Moderator, based in Porto. This role is perfect for individuals passionate about online safety, user experience, and digital compliance, eager to help create a secure and player-focused gaming environment for Turkish-speaking markets. If you are fluent in Turkish and want to work in a diverse, international team, this could be your next career step in iGaming.
Main Responsibilities – Turkish Content Moderator iGaming Jobs Porto
- Monitor live chat, player-generated content, and platform activity for adherence to legal, regulatory, and company guidelines, with a focus on Turkish-speaking users.
- Review and investigate user reports relating to inappropriate content, abuse, and policy violations, ensuring swift and fair resolution in line with global trust and safety best practices.
- Escalate complex or urgent cases related to fraud, player protection, or regulatory compliance to the relevant specialist teams.
- Document incidents accurately in our case management system, maintaining high standards of data integrity and confidentiality.
- Contribute to knowledge sharing, process improvement, and quality assurance initiatives within the Porto-based moderation team.
- Champion an inclusive, respectful, and safe digital community for Turkish-speaking players and the wider player base.
- Participate in ongoing training to stay up to date with evolving content moderation protocols and iGaming regulatory standards relevant to the Turkish market.
Required Skills & Qualifications – Turkish Speaking Content Moderator Careers Porto
- Fluency in both Turkish and English (spoken and written) is essential.
- Previous experience in content moderation, trust & safety, online security, customer care, or a similar role is highly advantageous.
- Strong attention to detail, with the ability to assess text and media content against detailed policies and guidelines.
- Excellent written communication and interpersonal skills, able to interact sensitively and professionally in difficult situations.
- Confident using digital tools, reporting systems, and case management platforms.
- Comfortable working in shifts, including evenings, weekends, and public holidays as required.
- Ability to work collaboratively in a diverse, multicultural environment, upholding high ethical and confidentiality standards.
Benefits – Turkish Content Moderation iGaming Jobs Porto
- Competitive salary package and opportunities for regular performance reviews.
- Private health insurance and comprehensive wellbeing support.
- Flexible working options with a modern, centrally located Porto office.
- Access to career development programmes, language courses, and in-depth industry training.
- Inclusive and engaging company culture, with a strong focus on teamwork, diversity, and professional growth.
- Clear pathways for advancement within a leading international iGaming business.
Why Start Your iGaming Career as a Turkish-Speaking Content Moderator in Porto?
- Play a direct role in ensuring a safe, welcoming, and responsible online gaming space for Turkish-speaking players globally.
- Work alongside industry experts, developing valuable skills in digital risk management, player protection, and content moderation.
- Grow your career with a recognised leader at the forefront of iGaming innovation and player experience.
- Experience the vibrant culture and lifestyle of Porto whilst building your professional reputation in a fast-growing sector.
Next Steps – Apply for Turkish Content Moderator iGaming Porto
If you are fluent in Turkish and English, enjoy the challenges of digital content moderation, and want to contribute to a dynamic iGaming environment, apply now to join our client’s trusted team in Porto!