Job description
Job Summary
We are seeking energetic and detail-oriented fresh graduates to join our Operations team as Trip Operations Executives. The role involves coordinating and monitoring daily trip operations, ensuring timely vehicle movement, supporting drivers and customers, and maintaining operational efficiency. This is an excellent opportunity for candidates looking to build a career in logistics, transportation, and operations management.
Key Responsibilities
Monitor and manage daily trip operations from pickup to delivery.
Coordinate with drivers, customers, and internal teams to ensure smooth trip execution.
Track vehicle movements and provide timely status updates.
Resolve operational issues and escalate critical concerns when required.
Maintain trip records, operational reports, and documentation.
Ensure compliance with company processes and service standards.
Follow up on trip delays, exceptions, and customer queries.
Support process improvements and operational excellence initiatives.