Transition Manager

Infosys is looking to hire Senior Global Sourcing Manager (Transition Manager) who will be responsible for managing all aspects of the start up of large managed services engagements (Transition period), with a primary focus on outsourcing using a global delivery model.Key Responsibilities:

Infosys is looking to hire Senior Global Sourcing Manager (Transition Manager) who will be responsible for managing all aspects of the start up of large managed services engagements (Transition period), with a primary focus on outsourcing using a global delivery model.Infosys is looking to hire Senior Global Sourcing Manager (Transition Manager) who will be responsible for managing all aspects of the start up of large managed services engagements (Transition period), with a primary focus on outsourcing using a global delivery model.Key Responsibilities:Key Responsibilities:Key Responsibilities:

• Be the single point of accountability for transition activities

Be the single point of accountability for transition activitiesBe the single point of accountability for transition activitiesBe the single point of accountability for transition activities

• Plan, lead and manage the transition portion of outsourcing engagements while ensuring engagement profitability, customer satisfaction and effective staff utilization

Plan, lead and manage the transition portion of outsourcing engagements while ensuring engagement profitability, customer satisfaction and effective staff utilizationPlan, lead and manage the transition portion of outsourcing engagements while ensuring engagement profitability, customer satisfaction and effective staff utilizationPlan, lead and manage the transition portion of outsourcing engagements while ensuring engagement profitability, customer satisfaction and effective staff utilization

• Architect transition solutions including the development of cost estimates, staffing requirements, work plans and RFP responses

Architect transition solutions including the development of cost estimates, staffing requirements, work plans and RFP responsesArchitect transition solutions including the development of cost estimates, staffing requirements, work plans and RFP responsesArchitect transition solutions including the development of cost estimates, staffing requirements, work plans and RFP responses

• Conduct workshops to help prospects define requirements and build a business case for outsourcing

Conduct workshops to help prospects define requirements and build a business case for outsourcingConduct workshops to help prospects define requirements and build a business case for outsourcingConduct workshops to help prospects define requirements and build a business case for outsourcing

• Provide leadership to cross-functional and cross-cultural engagement team members

Provide leadership to cross-functional and cross-cultural engagement team membersProvide leadership to cross-functional and cross-cultural engagement team membersProvide leadership to cross-functional and cross-cultural engagement team members

• Perform all aspects of transition program management including plan development, resource planning and allocation, tracking and improvement planning.

Perform all aspects of transition program management including plan development, resource planning and allocation, tracking and improvement planning.Perform all aspects of transition program management including plan development, resource planning and allocation, tracking and improvement planning.Perform all aspects of transition program management including plan development, resource planning and allocation, tracking and improvement planning.

• Lead the creation and execution of due diligence plans for new engagements

Lead the creation and execution of due diligence plans for new engagementsLead the creation and execution of due diligence plans for new engagementsLead the creation and execution of due diligence plans for new engagements

• Develop and use frameworks, tools and templates to support transition activities and improve engagement predictability

Develop and use frameworks, tools and templates to support transition activities and improve engagement predictabilityDevelop and use frameworks, tools and templates to support transition activities and improve engagement predictabilityDevelop and use frameworks, tools and templates to support transition activities and improve engagement predictability

• Ensure the engagement team meets service level commitments upon completion of transition

Ensure the engagement team meets service level commitments upon completion of transitionEnsure the engagement team meets service level commitments upon completion of transitionEnsure the engagement team meets service level commitments upon completion of transition

• Provide effective turnover to the engagement manager prior to the end of transition

Provide effective turnover to the engagement manager prior to the end of transitionProvide effective turnover to the engagement manager prior to the end of transitionProvide effective turnover to the engagement manager prior to the end of transitionRequirements:Requirements:Requirements:

• 10-15 years of sales, solution development and delivery experience with large Systems Integrator/Big 3 Consulting Company (someone who was responsible for delivering what they designed and sold)

10-15 years of sales, solution development and delivery experience with large Systems Integrator/Big 3 Consulting Company (someone who was responsible for delivering what they designed and sold)10-15 years of sales, solution development and delivery experience with large Systems Integrator/Big 3 Consulting Company (someone who was responsible for delivering what they designed and sold)10-15 years of sales, solution development and delivery experience with large Systems Integrator/Big 3 Consulting Company (someone who was responsible for delivering what they designed and sold)

• Experience using a global delivery model to support customer requirements in application development and maintenance, infrastructure services, BPO services, testing services, and/or engineering services

Experience using a global delivery model to support customer requirements in application development and maintenance, infrastructure services, BPO services, testing services, and/or engineering servicesExperience using a global delivery model to support customer requirements in application development and maintenance, infrastructure services, BPO services, testing services, and/or engineering servicesExperience using a global delivery model to support customer requirements in application development and maintenance, infrastructure services, BPO services, testing services, and/or engineering services

• Experience in pursuing and managing deal consultant led engagements (ISG, Everest, KPMG, etc.)

Experience in pursuing and managing deal consultant led engagements (ISG, Everest, KPMG, etc.)Experience in pursuing and managing deal consultant led engagements (ISG, Everest, KPMG, etc.)Experience in pursuing and managing deal consultant led engagements (ISG, Everest, KPMG, etc.)

• Ability to develop/maintain positive client relationships and monitor client satisfaction

Ability to develop/maintain positive client relationships and monitor client satisfactionAbility to develop/maintain positive client relationships and monitor client satisfactionAbility to develop/maintain positive client relationships and monitor client satisfaction

• Demonstrated success in a matrix management environment

Demonstrated success in a matrix management environmentDemonstrated success in a matrix management environmentDemonstrated success in a matrix management environment

• Bachelors or Masters in Computer Science, Business Administration or equivalent

Bachelors or Masters in Computer Science, Business Administration or equivalentBachelors or Masters in Computer Science, Business Administration or equivalentBachelors or Masters in Computer Science, Business Administration or equivalent

• Be able to travel 60%-80% of the time (Monday thru Friday)

Be able to travel 60%-80% of the time (Monday thru Friday)Be able to travel 60%-80% of the time (Monday thru Friday)Be able to travel 60%-80% of the time (Monday thru Friday)Competencies:Competencies:Competencies:

• Proven abilities in the areas of transition management with regards to complex programs, developing effective customer relationships and developing/delivering presentations that get results

Proven abilities in the areas of transition management with regards to complex programs, developing effective customer relationships and developing/delivering presentations that get resultsProven abilities in the areas of transition management with regards to complex programs, developing effective customer relationships and developing/delivering presentations that get resultsProven abilities in the areas of transition management with regards to complex programs, developing effective customer relationships and developing/delivering presentations that get results

• Expert ability to successfully manage large, complex transitions across all phases from inception to implementation in a cross-functional environment

Expert ability to successfully manage large, complex transitions across all phases from inception to implementation in a cross-functional environmentExpert ability to successfully manage large, complex transitions across all phases from inception to implementation in a cross-functional environmentExpert ability to successfully manage large, complex transitions across all phases from inception to implementation in a cross-functional environment

• Ability to manage both engagements and projects

Ability to manage both engagements and projectsAbility to manage both engagements and projectsAbility to manage both engagements and projects

• Deep understanding of IT outsourcing sourcing/delivery models, with a primary focus on applications development and maintenance

Deep understanding of IT outsourcing sourcing/delivery models, with a primary focus on applications development and maintenanceDeep understanding of IT outsourcing sourcing/delivery models, with a primary focus on applications development and maintenanceDeep understanding of IT outsourcing sourcing/delivery models, with a primary focus on applications development and maintenance

• Ability to present and explain technical information in a way that establishes rapport, persuades others, and gains understanding

Ability to present and explain technical information in a way that establishes rapport, persuades others, and gains understandingAbility to present and explain technical information in a way that establishes rapport, persuades others, and gains understandingAbility to present and explain technical information in a way that establishes rapport, persuades others, and gains understanding

• Strong teamwork and interpersonal skills at all management levels

Strong teamwork and interpersonal skills at all management levelsStrong teamwork and interpersonal skills at all management levelsStrong teamwork and interpersonal skills at all management levelsAdditional Information:Additional Information:Additional Information:Work location : Position is open for candidates residing across the United StatesCandidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this timeThe job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.Work location : Position is open for candidates residing across the United StatesCandidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this timeThe job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.Work locationEstimated annual compensation range for candidate based in the below locations will beCA / CO / IL / MA / MD / MN / NJ / NY / VT / WAMin : 139,315 USD p.a. Max : 170,662 USD p.a.Estimated annual compensation range for candidate based in the below locations will beCA / CO / IL / MA / MD / MN / NJ / NY / VT / WAMin : 139,315 USD p.a. Max : 170,662 USD p.a.

Benefits

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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