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Role description

Hiring- B2B

The L2 Windows and VMware Administrator provides intermediatetoadvanced level support for a companys Windows Server and VMware virtual environment The role involves troubleshooting complex system issues applying security patches and updates

Typically requires L2 Above with 6-10 years of experience in a similar administrator or IT support role

Relevant certifications such as VMware Certified Professional VCP andor Microsoft Certified Windows Server Hybrid Administrator Associate or equivalent legacy MCSAMCSE are preferred

Key responsibilities

Windows server administration

Manage maintain and troubleshoot Windowsbased servers eg Windows Server 2016 2019 2022

Administer and troubleshoot Active Directory AD including user accounts group policies GPOs DNS and DHCP

Perform system updates patches and configurations potentially using tools like WSUS or SCCM

Manage and maintain various server roles and services such as IIS web servers file servers and print servers

Handle performance tuning and optimization for Windows operating systems

Handling daily BAU activity which includes incident changes problems RCA etc

VMware virtualization

Install configure and maintain VMware environments including ESXi hosts vCenter servers and vSphere

Administer virtual machines VMs including creation cloning templating and migration vMotion

Monitor and manage system performance within the virtual environment and troubleshoot issues related to hosts VMs and networking components

Maintain awareness of VMware software patches and their effect on the server environment and apply updates using tools like VMware Update Manager VUM LCM

Perform physicaltovirtual P2V migrations as needed

Handling daily BAU activity which includes incident changes problems RCA etc

Troubleshooting and support

Provide 247 oncall support for critical production issues on a rotation basis

Collaborate with other IT teams eg networking storage and vendors to resolve complex issues and integrate solutions

Perform root cause analysis RCA to identify and prevent recurring problems

Security and maintenance

Administer access controls for user accounts and groups within both Windows and VMware systems

Maintain detailed technical documentation standard operating procedures and configuration details for systems

Use scripting and automation tools such as PowerShell or PowerCLI to streamline routine administrative tasks