The Product You'll Work On

The Product You'll Work On

LIFE by PulsePoint™: everything you need to plan, activate, analyze, and optimize digital healthcare advertising campaigns, in one platform. Our proprietary data targeting solutions are the backbone for thousands of healthcare brands seeking instant access to forecast, target, and engage DTC and HCP audiences at scale.

LIFE by PulsePoint™

LIFE by PulsePoint™

: everything you need to plan, activate, analyze, and optimize digital healthcare advertising campaigns, in one platform. Our proprietary data targeting solutions are the backbone for thousands of healthcare brands seeking instant access to forecast, target, and engage DTC and HCP audiences at scale.

The Role

The Role

Associate Account Managers at PulsePoint are the foundation of our client services team. This is an entry point into a technically demanding, post-sales environment where you will learn the full campaign lifecycle from the ground up.

Associate Account Managers at PulsePoint are the foundation of our client services team. This is an entry point into a technically demanding, post-sales environment where you will learn the full campaign lifecycle from the ground up.

Every AAM will own client accounts. When that happens depends on your background, readiness, and the needs of the business. It could come in your first few months or further into the track, but it is always the direction you are heading. The Rocket Program is designed to make sure you are ready when the moment comes.

Every AAM will own client accounts. When that happens depends on your background, readiness, and the needs of the business. It could come in your first few months or further into the track, but it is always the direction you are heading. The Rocket Program is designed to make sure you are ready when the moment comes.

In the meantime, your day-to-day may lean toward supporting experienced AMs on operational tasks, stepping into client-facing work, or some combination of both. Either way, you are building toward the same outcome.

In the meantime, your day-to-day may lean toward supporting experienced AMs on operational tasks, stepping into client-facing work, or some combination of both. Either way, you are building toward the same outcome.

Our AM team's mission: Ensure lifelong success of our customers by providing exceptional customer service at every touch point.

Our AM team's mission: Ensure lifelong success of our customers by providing exceptional customer service at every touch point.

What You'll Be Doing

What You'll Be Doing

Your responsibilities will grow as you do. Early on, you can expect a mix of the following.

Your responsibilities will grow as you do. Early on, you can expect a mix of the following.

Client Relationship Management

Client Relationship Management

Support Account Managers in day-to-day client communication and post-sale requests as you build your foundation.

Support Account Managers in day-to-day client communication and post-sale requests as you build your foundation.

Support Account Managers in day-to-day client communication and post-sale requests as you build your foundation.

Participate in client kick-off calls, campaign check-ins, and business reviews, stepping into a lead role as your confidence and experience grow.

Participate in client kick-off calls, campaign check-ins, and business reviews, stepping into a lead role as your confidence and experience grow.

Participate in client kick-off calls, campaign check-ins, and business reviews, stepping into a lead role as your confidence and experience grow.

Proactively identify client needs and bring forward tailored recommendations to drive campaign success.

Proactively identify client needs and bring forward tailored recommendations to drive campaign success.

Proactively identify client needs and bring forward tailored recommendations to drive campaign success.

Take on direct client ownership as readiness and business need align

Take on direct client ownership as readiness and business need align

Take on direct client ownership as readiness and business need align

Campaign Operations & Technical Execution

Campaign Operations & Technical Execution

Assist with pixel coordination, asset gathering, and campaign launch checklists.

Assist with pixel coordination, asset gathering, and campaign launch checklists.

Assist with pixel coordination, asset gathering, and campaign launch checklists.

Partner with Campaign Management and Platform Solutions to monitor delivery, pacing, and performance against client KPIs.

Partner with Campaign Management and Platform Solutions to monitor delivery, pacing, and performance against client KPIs.

Partner with Campaign Management and Platform Solutions to monitor delivery, pacing, and performance against client KPIs.

Support monthly campaign and Salesforce audits (QA of 1P and 3P delivery, restriction compliance, and data accuracy).

Support monthly campaign and Salesforce audits (QA of 1P and 3P delivery, restriction compliance, and data accuracy).

Support monthly campaign and Salesforce audits (QA of 1P and 3P delivery, restriction compliance, and data accuracy).

Learn to identify and communicate platform, reporting, and data discrepancies to internal teams and clients.

Learn to identify and communicate platform, reporting, and data discrepancies to internal teams and clients.

Learn to identify and communicate platform, reporting, and data discrepancies to internal teams and clients.

Analytics & Reporting

Analytics & Reporting

Build familiarity with LIFE Report Builder, Tableau, DCM, and other analytics platforms.