Job description
Description & Requirements Is this your next challenge? The challenge is to: Lead the planning, execution, and closure of individual projects within the program portfolio. Develop detailed project plans, including scope, schedule, budget, and resource requirements. Understand business needs and requirements, steer development and delivery of tech solution towards fulfilling the business objectives Manage project teams, ensuring clarity of roles and responsibilities and fostering a collaborative environment. Monitor project performance, identify deviations from plan, and implement corrective actions. Perform risk management to minimise project risks. Conduct Regular Project Meetings and Steering Committee meetings Communicate project status, risks, and issues to stakeholders and Senior Management/Steering Committee Create and maintain relevant project documentation such as project charter, project plans, status reports and operational checklists Do you have experience in Technology Service? • Degree in Information Technology or related discipline. • Minimum 5 years of relevant retail IT support or service management experience, with hands-on knowledge in enterprise support environments. • Solid understanding of change management, incident management, and vendor management • Experience in IT support, system administration, networking, and end-user support operations. • Strong communication, problem-solving with good command of both spoken and written English and Chinese (Cantonese and Mandarin). • Experience communicating effectively with C-level executives, ensuring technical information is conveyed clearly and professionally. • Patient and approachable when assisting non-technical users. • Detail-oriented with a proactive mindset. • Team player with willingness to learn and adapt. DFI Retail Group is a leading Asian retailer, driven by its purpose to “Sustainably Serve Asia for Generations with Everyday Moments”. At 30 Jun 2025, the Group and its associates operated over 7,500 outlets and employed over 83,000 people. The Group had total annual revenue in 2024 exceeding US$24.9 billion. The Group is dedicated to delivering quality, value and service to Asian consumers through a compelling retail experience, supported by an extensive store network and highly efficient supply chains. The Group, including its associates, operates a portfolio of well-known brands across five key divisions: health and beauty, convenience, food, home furnishings, and restaurants. The Group’s parent company, DFI Retail Group Holdings Limited, is incorporated in Bermuda and has a primary listing in the equity shares (transition) category of the London Stock Exchange, with secondary listings in Bermuda and Singapore. The Group’s businesses are managed from Hong Kong. DFI Retail Group is a member of the Jardine Matheson Group. DFI Retail Group is responsible for ensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the data collection process is in accordance with all applicable laws and compliant with the Code of Practice on Human Resource Management. To find out more about Our Businesses and Our People, please visit our website https://www.dfiretailgroup.comDescription & Requirements Is this your next challenge? The challenge is to: Lead the planning, execution, and closure of individual projects within the program portfolio. Develop detailed project plans, including scope, schedule, budget, and resource requirements. Understand business needs and requirements, steer development and delivery of tech solution towards fulfilling the business objectives Manage project teams, ensuring clarity of roles and responsibilities and fostering a collaborative environment. Monitor project performance, identify deviations from plan, and implement corrective actions. Perform risk management to minimise project risks. Conduct Regular Project Meetings and Steering Committee meetings Communicate project status, risks, and issues to stakeholders and Senior Management/Steering Committee Create and maintain relevant project documentation such as project charter, project plans, status reports and operational checklists Do you have experience in Technology Service? • Degree in Information Technology or related discipline. • Minimum 5 years of relevant retail IT support or service management experience, with hands-on knowledge in enterprise support environments. • Solid understanding of change management, incident management, and vendor management • Experience in IT support, system administration, networking, and end-user support operations. • Strong communication, problem-solving with good command of both spoken and written English and Chinese (Cantonese and Mandarin). • Experience communicating effectively with C-level executives, ensuring technical information is conveyed clearly and professionally. • Patient and approachable when assisting non-technical users. • Detail-oriented with a proactive mindset. • Team player with willingness to learn and adapt. DFI Retail Group is a leading Asian retailer, driven by its purpose to “Sustainably Serve Asia for Generations with Everyday Moments”. At 30 Jun 2025, the Group and its associates operated over 7,500 outlets and employed over 83,000 people. The Group had total annual revenue in 2024 exceeding US$24.9 billion. The Group is dedicated to delivering quality, value and service to Asian consumers through a compelling retail experience, supported by an extensive store network and highly efficient supply chains. The Group, including its associates, operates a portfolio of well-known brands across five key divisions: health and beauty, convenience, food, home furnishings, and restaurants. The Group’s parent company, DFI Retail Group Holdings Limited, is incorporated in Bermuda and has a primary listing in the equity shares (transition) category of the London Stock Exchange, with secondary listings in Bermuda and Singapore. The Group’s businesses are managed from Hong Kong. DFI Retail Group is a member of the Jardine Matheson Group. DFI Retail Group is responsible for ensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the data collection process is in accordance with all applicable laws and compliant with the Code of Practice on Human Resource Management. To find out more about Our Businesses and Our People, please visit our website https://www.dfiretailgroup.comDescription & Requirements Is this your next challenge? The challenge is to: Lead the planning, execution, and closure of individual projects within the program portfolio. Develop detailed project plans, including scope, schedule, budget, and resource requirements. Understand business needs and requirements, steer development and delivery of tech solution towards fulfilling the business objectives Manage project teams, ensuring clarity of roles and responsibilities and fostering a collaborative environment. Monitor project performance, identify deviations from plan, and implement corrective actions. Perform risk management to minimise project risks. Conduct Regular Project Meetings and Steering Committee meetings Communicate project status, risks, and issues to stakeholders and Senior Management/Steering Committee Create and maintain relevant project documentation such as project charter, project plans, status reports and operational checklists Do you have experience in Technology Service? • Degree in Information Technology or related discipline. • Minimum 5 years of relevant retail IT support or service management experience, with hands-on knowledge in enterprise support environments. • Solid understanding of change management, incident management, and vendor management • Experience in IT support, system administration, networking, and end-user support operations. • Strong communication, problem-solving with good command of both spoken and written English and Chinese (Cantonese and Mandarin). • Experience communicating effectively with C-level executives, ensuring technical information is conveyed clearly and professionally. • Patient and approachable when assisting non-technical users. • Detail-oriented with a proactive mindset. • Team player with willingness to learn and adapt.Description & Requirements Is this your next challenge? The challenge is to: Lead the planning, execution, and closure of individual projects within the program portfolio. Develop detailed project plans, including scope, schedule, budget, and resource requirements. Understand business needs and requirements, steer development and delivery of tech solution towards fulfilling the business objectives Manage project teams, ensuring clarity of roles and responsibilities and fostering a collaborative environment. Monitor project performance, identify deviations from plan, and implement corrective actions. Perform risk management to minimise project risks. Conduct Regular Project Meetings and Steering Committee meetings Communicate project status, risks, and issues to stakeholders and Senior Management/Steering Committee Create and maintain relevant project documentation such as project charter, project plans, status reports and operational checklists Do you have experience in Technology Service? • Degree in Information Technology or related discipline. • Minimum 5 years of relevant retail IT support or service management experience, with hands-on knowledge in enterprise support environments. • Solid understanding of change management, incident management, and vendor management • Experience in IT support, system administration, networking, and end-user support operations. • Strong communication, problem-solving with good command of both spoken and written English and Chinese (Cantonese and Mandarin). • Experience communicating effectively with C-level executives, ensuring technical information is conveyed clearly and professionally. • Patient and approachable when assisting non-technical users. • Detail-oriented with a proactive mindset. • Team player with willingness to learn and adapt.
Description & Requirements
Description & RequirementsIs this your next challenge?
Is this your next challenge?The challenge is to:
The challenge is to:- Lead the planning, execution, and closure of individual projects within the program portfolio.
- Develop detailed project plans, including scope, schedule, budget, and resource requirements.
- Understand business needs and requirements, steer development and delivery of tech solution towards fulfilling the business objectives
- Manage project teams, ensuring clarity of roles and responsibilities and fostering a collaborative environment.
- Monitor project performance, identify deviations from plan, and implement corrective actions.
- Perform risk management to minimise project risks.
- Conduct Regular Project Meetings and Steering Committee meetings
- Communicate project status, risks, and issues to stakeholders and Senior Management/Steering Committee
- Create and maintain relevant project documentation such as project charter, project plans, status reports and operational checklists
Do you have experience in Technology Service?
Do you have experience in Technology Service?• Degree in Information Technology or related discipline.
• Minimum 5 years of relevant retail IT support or service management experience, with hands-on knowledge in enterprise support environments.
• Solid understanding of change management, incident management, and vendor management
• Experience in IT support, system administration, networking, and end-user support operations.
• Strong communication, problem-solving with good command of both spoken and written English and Chinese (Cantonese and Mandarin).
• Experience communicating effectively with C-level executives, ensuring technical information is conveyed clearly and professionally.
• Patient and approachable when assisting non-technical users.
• Detail-oriented with a proactive mindset.
• Team player with willingness to learn and adapt.
DFI Retail Group is a leading Asian retailer, driven by its purpose to “Sustainably Serve Asia for Generations with Everyday Moments”. At 30 Jun 2025, the Group and its associates operated over 7,500 outlets and employed over 83,000 people. The Group had total annual revenue in 2024 exceeding US$24.9 billion. The Group is dedicated to delivering quality, value and service to Asian consumers through a compelling retail experience, supported by an extensive store network and highly efficient supply chains. The Group, including its associates, operates a portfolio of well-known brands across five key divisions: health and beauty, convenience, food, home furnishings, and restaurants. The Group’s parent company, DFI Retail Group Holdings Limited, is incorporated in Bermuda and has a primary listing in the equity shares (transition) category of the London Stock Exchange, with secondary listings in Bermuda and Singapore. The Group’s businesses are managed from Hong Kong. DFI Retail Group is a member of the Jardine Matheson Group. DFI Retail Group is responsible for ensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the data collection process is in accordance with all applicable laws and compliant with the Code of Practice on Human Resource Management. To find out more about Our Businesses and Our People, please visit our website https://www.dfiretailgroup.comDFI Retail Group is a leading Asian retailer, driven by its purpose to “Sustainably Serve Asia for Generations with Everyday Moments”. At 30 Jun 2025, the Group and its associates operated over 7,500 outlets and employed over 83,000 people. The Group had total annual revenue in 2024 exceeding US$24.9 billion. The Group is dedicated to delivering quality, value and service to Asian consumers through a compelling retail experience, supported by an extensive store network and highly efficient supply chains. The Group, including its associates, operates a portfolio of well-known brands across five key divisions: health and beauty, convenience, food, home furnishings, and restaurants. The Group’s parent company, DFI Retail Group Holdings Limited, is incorporated in Bermuda and has a primary listing in the equity shares (transition) category of the London Stock Exchange, with secondary listings in Bermuda and Singapore. The Group’s businesses are managed from Hong Kong. DFI Retail Group is a member of the Jardine Matheson Group. DFI Retail Group is responsible for ensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the data collection process is in accordance with all applicable laws and compliant with the Code of Practice on Human Resource Management. To find out more about Our Businesses and Our People, please visit our website https://www.dfiretailgroup.comDFI Retail Group is a leading Asian retailer, driven by its purpose to “Sustainably Serve Asia for Generations with Everyday Moments”.
DFI Retail Group is a leading Asian retailer, driven by its purpose to “Sustainably Serve Asia for Generations with Everyday Moments”.DFI Retail Group is a leading Asian retailer, driven by its purpose to “Sustainably Serve Asia for Generations with Everyday Moments”.At 30 Jun 2025, the Group and its associates operated over 7,500 outlets and employed over 83,000 people. The Group had total annual revenue in 2024 exceeding US$24.9 billion.
At 30 Jun 2025, the Group and its associates operated over 7,500 outlets and employed over 83,000 people. The Group had total annual revenue in 2024 exceeding US$24.9 billion.At 30 Jun 2025, the Group and its associates operated over 7,500 outlets and employed over 83,000 people. The Group had total annual revenue in 2024 exceeding US$24.9 billion.The Group is dedicated to delivering quality, value and service to Asian consumers through a compelling retail experience, supported by an extensive store network and highly efficient supply chains. The Group, including its associates, operates a portfolio of well-known brands across five key divisions: health and beauty, convenience, food, home furnishings, and restaurants.
The Group is dedicated to delivering quality, value and service to Asian consumers through a compelling retail experience, supported by an extensive store network and highly efficient supply chains. The Group, including its associates, operates a portfolio of well-known brands across five key divisions: health and beauty, convenience, food, home furnishings, and restaurants.The Group is dedicated to delivering quality, value and service to Asian consumers through a compelling retail experience, supported by an extensive store network and highly efficient supply chains. The Group, including its associates, operates a portfolio of well-known brands across five key divisions: health and beauty, convenience, food, home furnishings, and restaurants.The Group’s parent company, DFI Retail Group Holdings Limited, is incorporated in Bermuda and has a primary listing in the equity shares (transition) category of the London Stock Exchange, with secondary listings in Bermuda and Singapore. The Group’s businesses are managed from Hong Kong. DFI Retail Group is a member of the Jardine Matheson Group.
The Group’s parent company, DFI Retail Group Holdings Limited, is incorporated in Bermuda and has a primary listing in the equity shares (transition) category of the London Stock Exchange, with secondary listings in Bermuda and Singapore. The Group’s businesses are managed from Hong Kong. DFI Retail Group is a member of the Jardine Matheson Group.The Group’s parent company, DFI Retail Group Holdings Limited, is incorporated in Bermuda and has a primary listing in the equity shares (transition) category of the London Stock Exchange, with secondary listings in Bermuda and Singapore. The Group’s businesses are managed from Hong Kong. DFI Retail Group is a member of the Jardine Matheson Group.DFI Retail Group is responsible for ensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the data collection process is in accordance with all applicable laws and compliant with the Code of Practice on Human Resource Management.DFI Retail Group is responsible for ensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the data collection process is in accordance with all applicable laws and compliant with the Code of Practice on Human Resource Management.
DFI Retail Group is responsible for ensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the data collection process is in accordance with all applicable laws and compliant with the Code of Practice on Human Resource Management.DFI Retail Groupis responsible forensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the data collection process isin accordance withall applicable laws and compliant with the Code of Practice on Human Resource Management.To find out more about Our Businesses and Our People, please visit our website https://www.dfiretailgroup.comTo find out more about Our Businesses and Our People, please visit our website https://www.dfiretailgroup.com
To find out more about Our Businesses and Our People, please visit our websiteTo find out more about Our Businesses and Our People, please visit our websitehttps://www.dfiretailgroup.comhttps://www.dfiretailgroup.comhttps://www.dfiretailgroup.comApply Share this job Share Email Facebook LinkedIn WhatsApp Similar jobs Category Manager 新加坡 Digital Insights Senior Specialist 香港 Finance Assistant Manager, Group Technology 香港 View allApplyApplyApplyApplyShare this job Share Email Facebook LinkedIn WhatsAppShare this job Share Email Facebook LinkedIn WhatsAppShare this job Share
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