Technology Architect - SNOW - Architect (Bilingual)

About Infosys:Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.Infosys has been recognized as a Top Employer across APAC — contributing to our sixth consecutive year of global certification. As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence. ▶️Join Infosys and be part of a culture that’s not just promised—it’s certified. #TopEmployer2026 #ThriveAtInfosysLocation: TokyoBased on your role, please note that this position may require on-site presence at Infosys premises and/or client locations. Work location and on-site expectations will depend on project scope, phase, and business needs at the time of allocation, with flexibility governed by business and client requirementsYour Role : Technology Architect- SNOWBrief about the role. This position will primarily be responsible to interface with key stakeholders as part of our Go to Market strategy and provide presentations to client on SNOW features, value add to the client environment, identify the areas to focus and implement. TO closely work with our COE team in India and represent the solutions provided by them. Pre-Sales/L2-Support function needed. Lead SNOW delivery to clients for all types of design, testing and support activities related to implementation and transition; part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.Your Key Responsibilities

About Infosys:Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.Infosys has been recognized as a Top Employer across APAC — contributing to our sixth consecutive year of global certification. As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence. ▶️Join Infosys and be part of a culture that’s not just promised—it’s certified. #TopEmployer2026 #ThriveAtInfosysLocation: TokyoAbout Infosys:Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.Infosys has been recognized as a Top Employer across APAC — contributing to our sixth consecutive year of global certification. As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence. ▶️Join Infosys and be part of a culture that’s not just promised—it’s certified. #TopEmployer2026 #ThriveAtInfosysLocation: TokyoAbout InfosysAbout Infosys:Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.Infosys has been recognized as a Top Employer across APAC — contributing to our sixth consecutive year of global certification. As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence.▶️Join Infosys and be part of a culture that’s not just promised—it’s certified. #TopEmployer2026 #ThriveAtInfosysLocation:Based on your role, please note that this position may require on-site presence at Infosys premises and/or client locations. Work location and on-site expectations will depend on project scope, phase, and business needs at the time of allocation, with flexibility governed by business and client requirementsBased on your role, please note that this position may require on-site presence at Infosys premises and/or client locations. Work location and on-site expectations will depend on project scope, phase, and business needs at the time of allocation, with flexibility governed by business and client requirementsBased on your role, please note that this position may require on-site presence at Infosys premises and/or client locations. Work location and on-site expectations will depend on project scope, phase, and business needs at the time of allocation, with flexibility governed by business and client requirementsYour Role : Technology Architect- SNOWBrief about the role. This position will primarily be responsible to interface with key stakeholders as part of our Go to Market strategy and provide presentations to client on SNOW features, value add to the client environment, identify the areas to focus and implement. TO closely work with our COE team in India and represent the solutions provided by them. Pre-Sales/L2-Support function needed. Lead SNOW delivery to clients for all types of design, testing and support activities related to implementation and transition; part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.Your Key ResponsibilitiesYour Role : Technology Architect- SNOWBrief about the role. This position will primarily be responsible to interface with key stakeholders as part of our Go to Market strategy and provide presentations to client on SNOW features, value add to the client environment, identify the areas to focus and implement. TO closely work with our COE team in India and represent the solutions provided by them. Pre-Sales/L2-Support function needed. Lead SNOW delivery to clients for all types of design, testing and support activities related to implementation and transition; part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.Your Key ResponsibilitiesYour Role : Technology Architect- SNOWYour Role : Technology Architect- SNOWYour Role : Technology Architect- SNOWYour Role : Technology Architect- SNOWBrief about the role. This position will primarily be responsible to interface with key stakeholders as part of our Go to Market strategy and provide presentations to client on SNOW features, value add to the client environment, identify the areas to focus and implement. TO closely work with our COE team in India and represent the solutions provided by them. Pre-Sales/L2-Support function needed. Lead SNOW delivery to clients for all types of design, testing and support activities related to implementation and transition; part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.Brief about the roleYour Key ResponsibilitiesYour Key ResponsibilitiesYour Key ResponsibilitiesYour Key Responsibilities

• Provide ServiceNow demo.

Provide ServiceNow demo.Provide ServiceNow demo.Provide ServiceNow demo.Provide ServiceNow demo.

• Work on backlog finalizations

Work on backlog finalizationsWork on backlog finalizationsWork on backlog finalizationsWork on backlog finalizations

• Product backlog Analysis

Product backlog AnalysisProduct backlog AnalysisProduct backlog AnalysisProduct backlog Analysis

• Briefing the requirement to the development team

Briefing the requirement to the development teamBriefing the requirement to the development teamBriefing the requirement to the development teamBriefing the requirement to the development team

• Testing the final product to ensure it is completely functional and meets requirements.

Testing the final product to ensure it is completely functional and meets requirements.Testing the final product to ensure it is completely functional and meets requirements.Testing the final product to ensure it is completely functional and meets requirements.Testing the final product to ensure it is completely functional and meets requirements.

• Conduct showcase sessions

Conduct showcase sessionsConduct showcase sessionsConduct showcase sessionsConduct showcase sessions

• Conduct trainings to stakeholders (support OCM)

Conduct trainings to stakeholders (support OCM)Conduct trainings to stakeholders (support OCM)Conduct trainings to stakeholders (support OCM)Conduct trainings to stakeholders (support OCM)

• Experience designing, deploying, and operating ServiceNow in an enterprise-scale, multi-vendor IT Service Management environment.

Experience designing, deploying, and operating ServiceNow in an enterprise-scale, multi-vendor IT Service Management environment.Experience designing, deploying, and operating ServiceNow in an enterprise-scale, multi-vendor IT Service Management environment.Experience designing, deploying, and operating ServiceNow in an enterprise-scale, multi-vendor IT Service Management environment.

• Demonstrated experience with ServiceNow Core Solution Offering such as (ITSM, ITOM, ITAM, SPM, IRM, CSM, GBS, HRSDITSM, ITAM, ITOM )

Demonstrated experience with ServiceNow Core Solution Offering such as (ITSM, ITOM, ITAM, SPM, IRM, CSM, GBS, HRSDITSM, ITAM, ITOM )Demonstrated experience with ServiceNow Core Solution Offering such as (ITSM, ITOM, ITAM, SPM, IRM, CSM, GBS, HRSDITSM, ITAM, ITOM )Demonstrated experience with ServiceNow Core Solution Offering such as (ITSM, ITOM, ITAM, SPM, IRM, CSM, GBS, HRSDITSM, ITAM, ITOM )

• Capabilities / Certifications in at least one of the above is desirable:

Capabilities / Certifications in at least one of the above is desirable:Capabilities / Certifications in at least one of the above is desirable:Capabilities / Certifications in at least one of the above is desirable:

• Lead and develop the skills of a team of engineers.

Lead and develop the skills of a team of engineers.Lead and develop the skills of a team of engineers.Lead and develop the skills of a team of engineers.

• Understanding of IT infrastructure operations.

Understanding of IT infrastructure operations.Understanding of IT infrastructure operations.Understanding of IT infrastructure operations.Required QualificationsRequired QualificationsRequired QualificationsRequired Qualifications

• Language proficiency level: JP=Native Level EN= Business Level

Language proficiency level: JP=Native Level EN= Business LevelLanguage proficiency level: JP=Native Level EN= Business LevelLanguage proficiency level: JP=Native Level EN= Business Level

• At least >3 years' experience implementing ServiceNow solutions.

At least >3 years' experience implementing ServiceNow solutions.At least >3 years' experience implementing ServiceNow solutions.At least >3 years' experience implementing ServiceNow solutions.>3 years' experience implementing ServiceNow solutions.

• At least 5 years of experience in Information Technology.

At least 5 years of experience in Information Technology.At least 5 years of experience in Information Technology.At least 5 years of experience in Information Technology.5 years5 yearsInformation Technology

• Country citizens and those authorized to work in Country are encouraged to apply. We are unable to sponsor currently.

Country citizens and those authorized to work in Country are encouraged to apply. We are unable to sponsor currently.Country citizens and those authorized to work in Country are encouraged to apply. We are unable to sponsor currently.Country citizens and those authorized to work in Country are encouraged to apply. We are unable to sponsor currently.Preferred QualificationsPreferred QualificationsPreferred QualificationsPreferred Qualifications

• Hold ServiceNow certification.

Hold ServiceNow certification.Hold ServiceNow certification.Hold ServiceNow certification.

• Experience in Service Now implementation in Small and Mid-companies

Experience in Service Now implementation in Small and Mid-companiesExperience in Service Now implementation in Small and Mid-companiesExperience in Service Now implementation in Small and Mid-companies

• Excellent verbal and written communication skills in both Japanese and English

Excellent verbal and written communication skills in both Japanese and EnglishExcellent verbal and written communication skills in both Japanese and EnglishExcellent verbal and written communication skills in both Japanese and English

• Ability to work in team in diverse/ multiple stakeholder environment.

Ability to work in team in diverse/ multiple stakeholder environment.Ability to work in team in diverse/ multiple stakeholder environment.Ability to work in team in diverse/ multiple stakeholder environment.

• Experience and desire to work in a Global delivery environment.

Experience and desire to work in a Global delivery environment.Experience and desire to work in a Global delivery environment.Experience and desire to work in a Global delivery environment.The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face. Travel may be required as per the job requirements.In addition to compensation aligned with your role, you’ll have access to a wide range of benefits that support your health, career growth, and overall well-being (JAPAN)The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face. Travel may be required as per the job requirements.In addition to compensation aligned with your role, you’ll have access to a wide range of benefits that support your health, career growth, and overall well-being (JAPAN)The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face. Travel may be required as per the job requirements.In addition to compensation aligned with your role, you’ll have access to a wide range of benefits that support your health, career growth, and overall well-being (JAPAN)In addition to compensation aligned with your role, you’ll have access to a wide range of benefits that support your health, career growth, and overall well-being (JAPAN)In addition to compensation aligned with your role, you’ll have access to a wide range of benefits that support your health, career growth, and overall well-being (JAPAN)

• Term Life Insurance

Term Life InsuranceTerm Life InsuranceTerm Life InsuranceTerm Life Insurance

• Referral Bonus Programs

Referral Bonus ProgramsReferral Bonus ProgramsReferral Bonus ProgramsReferral Bonus Programs

• Year‑End Tax Support

Year‑End Tax SupportYear‑End Tax SupportYear‑End Tax SupportYear‑End Tax Support

• Paid annual leave and bereavement Leave and Statutory Holidays

Paid annual leave and bereavement Leave and Statutory HolidaysPaid annual leave and bereavement Leave and Statutory HolidaysPaid annual leave and bereavement Leave and Statutory HolidaysPaid annual leave and bereavement Leave and Statutory Holidays

• Short Working Hours for employees with caregiving responsibilities.

Short Working Hours for employees with caregiving responsibilities.Short Working Hours for employees with caregiving responsibilities.Short Working Hours for employees with caregiving responsibilities.Short Working Hours for employees with caregiving responsibilities.

• Statutory Social Insurance: Welfare Pension, Unemployment Insurance, Health Insurance, Nursing Care Insurance and Worker’s Compensation Insurance

Statutory Social Insurance: Welfare Pension, Unemployment Insurance, Health Insurance, Nursing Care Insurance and Worker’s Compensation InsuranceStatutory Social Insurance: Welfare Pension, Unemployment Insurance, Health Insurance, Nursing Care Insurance and Worker’s Compensation InsuranceStatutory Social Insurance: Welfare Pension, Unemployment Insurance, Health Insurance, Nursing Care Insurance and Worker’s Compensation InsuranceStatutory Social Insurance: Welfare Pension, Unemployment Insurance, Health Insurance, Nursing Care Insurance and Worker’s Compensation Insurance

• Health & Wellbeing support: Annual Health Checks with partial cost reimbursement, Stress Checks & Industrial Physician support

Health & Wellbeing support: Annual Health Checks with partial cost reimbursement, Stress Checks & Industrial Physician supportHealth & Wellbeing support: Annual Health Checks with partial cost reimbursement, Stress Checks & Industrial Physician supportHealth & Wellbeing support: Annual Health Checks with partial cost reimbursement, Stress Checks & Industrial Physician supportHealth & Wellbeing support: Annual Health Checks with partial cost reimbursement, Stress Checks & Industrial Physician support

• Employee Engagement and Wellbeing: Employee Events, Wellbeing Programs, Reward & Recognition

Employee Engagement and Wellbeing: Employee Events, Wellbeing Programs, Reward & RecognitionEmployee Engagement and Wellbeing: Employee Events, Wellbeing Programs, Reward & RecognitionEmployee Engagement and Wellbeing: Employee Events, Wellbeing Programs, Reward & RecognitionEmployee Engagement and Wellbeing: Employee Events, Wellbeing Programs, Reward & Recognition

• Workplace Amenities: On‑site amenities include complimentary beverages.

Workplace Amenities: On‑site amenities include complimentary beverages.Workplace Amenities: On‑site amenities include complimentary beverages.Workplace Amenities: On‑site amenities include complimentary beverages.Workplace Amenities: On‑site amenities include complimentary beverages.Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.Here from our recruiter on their experience working with Infosys as an EmployerAt Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email [email protected] or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.Here from our recruiter on their experience working with Infosys as an EmployerAt Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email [email protected] or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.recruitment and selection processHere from our recruiter on their experience working with Infosys as an EmployerHere from our recruiter on their experience working with Infosys as an EmployerHere from our recruiter on their experience working with Infosys as an [email protected][email protected]