Tech and Non-Tech Services Managers

Engineering and Facilities Services - Category Manager - 5AThe Sourcing Tech & Non-Tech Services Manager is responsible for leading strategic sourcing and category management for tech services and professional services across U.S. + Canada regions in the FMCG/CPG/Manufacturing domain. This role drives cost optimization, service quality, supplier performance, and risk mitigation while ensuring compliance with North America’s regulatory, labor, safety, and data privacy regulations. The position partners are Technology, Operations, Facilities, Engineering, Finance, Legal, EHS, and quality stakeholders.Job Description:

Engineering and Facilities Services - Category Manager - 5AEngineering and Facilities Services - Category Manager - 5AEngineering and Facilities Services - Category Manager - 5AEngineering and Facilities Services - Category Manager - 5AEngineering and Facilities Services - Category Manager - 5AEngineering and Facilities Services - Category Manager - 5AEngineering and Facilities Services - Category Manager - 5AThe Sourcing Tech & Non-Tech Services Manager is responsible for leading strategic sourcing and category management for tech services and professional services across U.S. + Canada regions in the FMCG/CPG/Manufacturing domain. This role drives cost optimization, service quality, supplier performance, and risk mitigation while ensuring compliance with North America’s regulatory, labor, safety, and data privacy regulations. The position partners are Technology, Operations, Facilities, Engineering, Finance, Legal, EHS, and quality stakeholders.The Sourcing Tech & Non-Tech Services Manager is responsible for leading strategic sourcing and category management for tech services and professional services across U.S. + Canada regions in the FMCG/CPG/Manufacturing domain. This role drives cost optimization, service quality, supplier performance, and risk mitigation while ensuring compliance with North America’s regulatory, labor, safety, and data privacy regulations. The position partners are Technology, Operations, Facilities, Engineering, Finance, Legal, EHS, and quality stakeholders.The Sourcing Tech & Non-Tech Services Manager is responsible for leading strategic sourcing and category management for tech services and professional services across U.S. + Canada regions in the FMCG/CPG/Manufacturing domain. This role drives cost optimization, service quality, supplier performance, and risk mitigation while ensuring compliance with North America’s regulatory, labor, safety, and data privacy regulations. The position partners are Technology, Operations, Facilities, Engineering, Finance, Legal, EHS, and quality stakeholders.The Sourcing Tech & Non-Tech Services Manager is responsible for leading strategic sourcing and category management for tech services and professional services across U.S. + Canada regions in the FMCG/CPG/Manufacturing domain. This role drives cost optimization, service quality, supplier performance, and risk mitigation while ensuring compliance with North America’s regulatory, labor, safety, and data privacy regulations. The position partners are Technology, Operations, Facilities, Engineering, Finance, Legal, EHS, and quality stakeholders.The Sourcing Tech & Non-Tech Services Manager is responsible for leading strategic sourcing and category management for tech services and professional services across U.S. + Canada regions in the FMCG/CPG/Manufacturing domain. This role drives cost optimization, service quality, supplier performance, and risk mitigation while ensuring compliance with North America’s regulatory, labor, safety, and data privacy regulations. The position partners are Technology, Operations, Facilities, Engineering, Finance, Legal, EHS, and quality stakeholders.The Sourcing Tech & Non-Tech Services Manager is responsible for leading strategic sourcing and category management for tech services and professional services across U.S. + Canada regions in the FMCG/CPG/Manufacturing domain. This role drives cost optimization, service quality, supplier performance, and risk mitigation while ensuring compliance with North America’s regulatory, labor, safety, and data privacy regulations. The position partners are Technology, Operations, Facilities, Engineering, Finance, Legal, EHS, and quality stakeholders.Job Description:Job Description:Job Description:Job Description:Job Description:Job Description:Job Description:

• Develop and execute category strategies for Tech Services and Professional Services aligned with business and operational goals

Develop and execute category strategies for Tech Services and Professional Services aligned with business and operational goalsDevelop and execute category strategies for Tech Services and Professional Services aligned with business and operational goalsDevelop and execute category strategies for Tech Services and Professional Services aligned with business and operational goalsDevelop and execute category strategies for Tech Services and Professional Services aligned with business and operational goalsDevelop and execute category strategies for Tech Services and Professional Services aligned with business and operational goals

• Manage end-to-end category lifecycle, including spend analysis, and total cost of ownership (TCO) optimization

Manage end-to-end category lifecycle, including spend analysis, and total cost of ownership (TCO) optimizationManage end-to-end category lifecycle, including spend analysis, and total cost of ownership (TCO) optimizationManage end-to-end category lifecycle, including spend analysis, and total cost of ownership (TCO) optimizationManage end-to-end category lifecycle, including spend analysis, and total cost of ownership (TCO) optimizationManage end-to-end category lifecycle, including spend analysis, and total cost of ownership (TCO) optimization

• Identify opportunities for consolidation, standardization, and preferred supplier programs across sites

Identify opportunities for consolidation, standardization, and preferred supplier programs across sitesIdentify opportunities for consolidation, standardization, and preferred supplier programs across sitesIdentify opportunities for consolidation, standardization, and preferred supplier programs across sitesIdentify opportunities for consolidation, standardization, and preferred supplier programs across sitesIdentify opportunities for consolidation, standardization, and preferred supplier programs across sites

• Lead large sourcing events (RFP, RFQ, RFI) for professional services and tech services categories

Lead large sourcing events (RFP, RFQ, RFI) for professional services and tech services categoriesLead large sourcing events (RFP, RFQ, RFI) for professional services and tech services categoriesLead large sourcing events (RFP, RFQ, RFI) for professional services and tech services categoriesLead large sourcing events (RFP, RFQ, RFI) for professional services and tech services categoriesLead large sourcing events (RFP, RFQ, RFI) for professional services and tech services categories

• Negotiate commercial terms, pricing models, service levels (SLAs), and master service agreements (MSAs)

Negotiate commercial terms, pricing models, service levels (SLAs), and master service agreements (MSAs)Negotiate commercial terms, pricing models, service levels (SLAs), and master service agreements (MSAs)Negotiate commercial terms, pricing models, service levels (SLAs), and master service agreements (MSAs)Negotiate commercial terms, pricing models, service levels (SLAs), and master service agreements (MSAs)Negotiate commercial terms, pricing models, service levels (SLAs), and master service agreements (MSAs)

• Support building sourcing pipelines for the category in the region and helping regional buyers drive sourcing projects.

Support building sourcing pipelines for the category in the region and helping regional buyers drive sourcing projects.Support building sourcing pipelines for the category in the region and helping regional buyers drive sourcing projects.Support building sourcing pipelines for the category in the region and helping regional buyers drive sourcing projects.Support building sourcing pipelines for the category in the region and helping regional buyers drive sourcing projects.Support building sourcing pipelines for the category in the region and helping regional buyers drive sourcing projects.

• Drive continuous improvement, cost reduction, and cost avoidance initiatives with services suppliers

Drive continuous improvement, cost reduction, and cost avoidance initiatives with services suppliersDrive continuous improvement, cost reduction, and cost avoidance initiatives with services suppliersDrive continuous improvement, cost reduction, and cost avoidance initiatives with services suppliersDrive continuous improvement, cost reduction, and cost avoidance initiatives with services suppliersDrive continuous improvement, cost reduction, and cost avoidance initiatives with services suppliers

• Act as a strategic business partner to Technology, Engineering, Operations, EHS, Finance, and HR

Act as a strategic business partner to Technology, Engineering, Operations, EHS, Finance, and HRAct as a strategic business partner to Technology, Engineering, Operations, EHS, Finance, and HRAct as a strategic business partner to Technology, Engineering, Operations, EHS, Finance, and HRAct as a strategic business partner to Technology, Engineering, Operations, EHS, Finance, and HRAct as a strategic business partner to Technology, Engineering, Operations, EHS, Finance, and HR

• Translate business requirements into sourcing solutions that balance cost, quality, safety, and service continuity

Translate business requirements into sourcing solutions that balance cost, quality, safety, and service continuityTranslate business requirements into sourcing solutions that balance cost, quality, safety, and service continuityTranslate business requirements into sourcing solutions that balance cost, quality, safety, and service continuityTranslate business requirements into sourcing solutions that balance cost, quality, safety, and service continuityTranslate business requirements into sourcing solutions that balance cost, quality, safety, and service continuity

• Provide market intelligence and benchmarking insights to internal stakeholders

Provide market intelligence and benchmarking insights to internal stakeholdersProvide market intelligence and benchmarking insights to internal stakeholdersProvide market intelligence and benchmarking insights to internal stakeholdersProvide market intelligence and benchmarking insights to internal stakeholdersProvide market intelligence and benchmarking insights to internal stakeholders

• Deliver and report annual cost savings, cost avoidance, and value creation metrics

Deliver and report annual cost savings, cost avoidance, and value creation metricsDeliver and report annual cost savings, cost avoidance, and value creation metricsDeliver and report annual cost savings, cost avoidance, and value creation metricsDeliver and report annual cost savings, cost avoidance, and value creation metricsDeliver and report annual cost savings, cost avoidance, and value creation metrics

• Leverage should-cost models, rate benchmarking, and market analytics

Leverage should-cost models, rate benchmarking, and market analyticsLeverage should-cost models, rate benchmarking, and market analyticsLeverage should-cost models, rate benchmarking, and market analyticsLeverage should-cost models, rate benchmarking, and market analyticsLeverage should-cost models, rate benchmarking, and market analyticsBasic Qualifications:Basic Qualifications:Basic Qualifications:Basic Qualifications:Basic Qualifications:Basic Qualifications:

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

• At least 4 years of relevant work experience in the job description

At least 4 years of relevant work experience in the job descriptionAt least 4 years of relevant work experience in the job descriptionAt least 4 years of relevant work experience in the job descriptionAt least 4 years of relevant work experience in the job descriptionAt least 4 years of relevant work experience in the job descriptionPreferred Qualifications:Preferred Qualifications:Preferred Qualifications:Preferred Qualifications:Preferred Qualifications:Preferred Qualifications:

• Approximately 8-10 years’ experience in handling category management activities in the Professional Services and Tech Services space

Approximately 8-10 years’ experience in handling category management activities in the Professional Services and Tech Services spaceApproximately 8-10 years’ experience in handling category management activities in the Professional Services and Tech Services spaceApproximately 8-10 years’ experience in handling category management activities in the Professional Services and Tech Services spaceApproximately 8-10 years’ experience in handling category management activities in the Professional Services and Tech Services spaceApproximately 8-10 years’ experience in handling category management activities in the Professional Services and Tech Services spaceApproximately 8-10 years’ experience in handling category management activities in the Professional Services and Tech Services space

• Professional certification (CPSM, CPSD, CIPS, PMP) preferred

Professional certification (CPSM, CPSD, CIPS, PMP) preferredProfessional certification (CPSM, CPSD, CIPS, PMP) preferredProfessional certification (CPSM, CPSD, CIPS, PMP) preferredProfessional certification (CPSM, CPSD, CIPS, PMP) preferredProfessional certification (CPSM, CPSD, CIPS, PMP) preferredProfessional certification (CPSM, CPSD, CIPS, PMP) preferred

• Exposure in drafting category strategy, sourcing planning, business case creation, sourcing execution and contract closure

Exposure in drafting category strategy, sourcing planning, business case creation, sourcing execution and contract closureExposure in drafting category strategy, sourcing planning, business case creation, sourcing execution and contract closureExposure in drafting category strategy, sourcing planning, business case creation, sourcing execution and contract closureExposure in drafting category strategy, sourcing planning, business case creation, sourcing execution and contract closureExposure in drafting category strategy, sourcing planning, business case creation, sourcing execution and contract closureExposure in drafting category strategy, sourcing planning, business case creation, sourcing execution and contract closure

• Good client facing & client management skills

Good client facing & client management skillsGood client facing & client management skillsGood client facing & client management skillsGood client facing & client management skillsGood client facing & client management skillsGood client facing & client management skills

• Demonstrated experience with Professional Services and Tech Services procurement in the U.S. market

Demonstrated experience with Professional Services and Tech Services procurement in the U.S. marketDemonstrated experience with Professional Services and Tech Services procurement in the U.S. marketDemonstrated experience with Professional Services and Tech Services procurement in the U.S. marketDemonstrated experience with Professional Services and Tech Services procurement in the U.S. marketDemonstrated experience with Professional Services and Tech Services procurement in the U.S. marketDemonstrated experience with Professional Services and Tech Services procurement in the U.S. market

• Experience working with national service providers and regional vendors

Experience working with national service providers and regional vendorsExperience working with national service providers and regional vendorsExperience working with national service providers and regional vendorsExperience working with national service providers and regional vendorsExperience working with national service providers and regional vendorsExperience working with national service providers and regional vendors

• Very good communication skills

Very good communication skillsVery good communication skillsVery good communication skillsVery good communication skillsVery good communication skillsVery good communication skills

• Strong customer‑centric mindset (client‑facing experience preferred)

Strong customer‑centric mindset (client‑facing experience preferred)Strong customer‑centric mindset (client‑facing experience preferred)Strong customer‑centric mindset (client‑facing experience preferred)Strong customer‑centric mindset (client‑facing experience preferred)Strong customer‑centric mindset (client‑facing experience preferred)Strong customer‑centric mindset (client‑facing experience preferred)

• Transformation mindset with ability to identify improvement opportunities

Transformation mindset with ability to identify improvement opportunitiesTransformation mindset with ability to identify improvement opportunitiesTransformation mindset with ability to identify improvement opportunitiesTransformation mindset with ability to identify improvement opportunitiesTransformation mindset with ability to identify improvement opportunitiesTransformation mindset with ability to identify improvement opportunities

• Highly organized, proactive, and goal‑oriented

Highly organized, proactive, and goal‑orientedHighly organized, proactive, and goal‑orientedHighly organized, proactive, and goal‑orientedHighly organized, proactive, and goal‑orientedHighly organized, proactive, and goal‑orientedHighly organized, proactive, and goal‑oriented

• High integrity, attention to detail, and strong prioritization skills

High integrity, attention to detail, and strong prioritization skillsHigh integrity, attention to detail, and strong prioritization skillsHigh integrity, attention to detail, and strong prioritization skillsHigh integrity, attention to detail, and strong prioritization skillsHigh integrity, attention to detail, and strong prioritization skillsHigh integrity, attention to detail, and strong prioritization skillsNote: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).Note:Note:Note:Note:Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).About UsAbout UsAbout UsAbout UsAbout UsAbout UsAbout UsInfosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.Infosys BPM has 42 delivery centers in 14 countries spread across 5 continents, with 60,530 employees from 105 nationalities, as of March, 2026.Infosys BPM has 42 delivery centers in 14 countries spread across 5 continents, with 60,530 employees from 105 nationalities, as of March, 2026.Infosys BPM has 42 delivery centers in 14 countries spread across 5 continents, with 60,530 employees from 105 nationalities, as of March, 2026.Infosys BPM has 42 delivery centers in 14 countries spread across 5 continents, with 60,530 employees from 105 nationalities, as of March, 2026.Infosys BPM has 42 delivery centers in 14 countries spread across 5 continents, with 60,530 employees from 105 nationalities, as of March, 2026.Infosys BPM has 42 delivery centers in 14 countries spread across 5 continents, with 60,530 employees from 105 nationalities, as of March, 2026.The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists.The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists.The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists.The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists.The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists.The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists.