Team Member - Techno Commercial

Educational Qualification:

• Graduate degree in Commerce, Management, or Engineering.
• Certifications in Procurement or Sourcing Operations (optional).
• 2–5 years of experience in procurement operations, sourcing execution, or techno-commercial support.

Sourcing Operations Execution:

• Execute sourcing requests including RFQ preparation, response tracking, and price comparisons as per defined SOPs.
• Ensure accurate and timely closure of sourcing service requests while adhering to SLAs.

Process Compliance & Documentation:

• Ensure adherence to sourcing policies, approval hierarchies, and governance controls in daily transactions.
• Maintain sourcing documentation including RFQs, vendor responses.
• Support audit preparedness by ensuring accuracy and completeness of sourcing data in the system.
• Report any compliance deviations or process issues to the Lead – Sourcing.

Stakeholder Coordination:

• Coordinate with procurement requesters, vendor representatives, and internal teams for smooth processing of sourcing transactions.
• Resolve basic queries from business units and escalate complex issues to the sourcing lead.
• Collaborate with master data, governance, and contracts teams to align sourcing activities.
• Support vendor communications for document collection and clarification during the sourcing process.

MIS & Continuous Improvement Support:

• Update sourcing trackers, dashboards, and MIS reports as per the review cadence.
• Assist in monitoring sourcing KPIs such as turnaround time, compliance adherence, and request closure rates.
• Contribute ideas for improving sourcing efficiency, turnaround time, and vendor experience.
• Support adoption of new tools, workflow changes, and automation initiatives within sourcing operations.

People and Performance Management:

• Ensure each operations team lead and operations team members (new /existing) are inducted to new operations model, expectations and governance mechanism including critical business scenarios.
• Drive and cultivate culture of Outcome focused customer centric organization by driving E2E process awareness / Business sector appreciation sessions with the operational team leads and members.

Compliance, Governance & Service Delivery:

• Drive adherence to SLAs/KPIs across PO processing and post-PO operations.
• Ensure contract and purchase order compliance through proactive monitoring of exceptions and deviations.
• Leverage SAP MM, Ariba Commerce Automation, and workflow tools to ensure process visibility and efficiency.