TAIT Careers - Automation Engineer II

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Job description

TAIT Careers { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-06-15", "description": "

Position Purpose
The Automation Engineer is part of a high-performing team with a blended mechanical and controls skillset, serving as part of a rapid response unit to efficiently troubleshoot client issues, enhance service quality, and build and maintain local client relationships in the London area.\u00A0This role will focus on being part of the London On-Call support team, assisting with day-to-day client needs through service visits, support ticket resolution and routine maintenance visits. Additionally, the Automation Engineer will collaborate with the wider TAIT group outside of London to aid the support of upgrades and installations of new and legacy London projects.\u00A0\u00A0

Job Responsibilities

  • London On Call Support Rotations
    • Consistently cover London On-Call rotations, acting as the primary point of contact during scheduled shifts.
    • Build and maintain strong relationships with London-based clients, ensuring high levels of satisfaction and trust.
    • Provide effective remote support when required to resolve client issues efficiently.
    • Take ownership of and action on tickets raised by London-based clients in a timely manner.
    • Be able to mobilize to sites within London\u2019s West End within 90 minutes of support escalations to deliver required on-site support.
    • Be \u2018On-Call\u2019 for a minimum of 120 days of the year.
  • Project Based Responsibilities
    • Support the fit-up, handover and ongoing support phases of West End touring projects based in London, with the goal of providing continuity and quality service throughout the client\u2019s show run.
    • Collaborate closely with the Wakefield Integration Team to ensure a smooth handover of projects, transitioning support responsibility to the London team.
    • Conduct site commissioning for permanent install projects within London, to maintain and expand knowledge of TAIT\u2019s evolving system architecture and automation technologies.
  • General Department Responsibilities
    • Collaborate with cross-functional teams and other TAIT departments to support project delivery, share knowledge, and contribute to the continuous improvement of TAIT standards.
    • Actively participate in training, knowledge-sharing, and personal development to stay current with TAIT systems and best practices.
    • Contribute to internal documentation, lessons learned, and feedback loops to improve departmental processes and future project outcomes.
    • Perform assigned duties according to the policies and expectations prescribed by the company.
To perform this position successfully, each essential responsibility/accountability must be fulfilled satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the responsibilities and accountabilities outlined above.\u00A0\u00A0Qualifications
To perform the essential responsibilities, individuals must have the following level of education and experience, or equivalent combination. Additionally, the following certifications, knowledge, skills, or physical requirements are necessary for the position.
  • Significant experience
    • Experience in the entertainment industry working in an automation deployement and troubleshooting role
  • Minimum Qualifications
    • Other Experience
    • Strong analytical skills with the ability to troubleshoot advanced automation systems.
    • Exceptional communication skills, in writing and verbally, to articulate complex problems and solutions.
    • Collaborative and inspirational, with a history of building strong relationships across diverse cross-functional teams.
    • Professional aptitude in dealing with client politics and ensuring TAIT advocacy at all times.
    • Comfortable working in a fast-paced, ambiguous environment, embracing failure as a learning opportunity.
    • Impeccable judgement and integrity, with the ability to make key decisions quickly and auto
    • TAIT iQ configuration and troubleshooting
    • TAIT Navigator configuration and troubleshooting
    • Stage Technologies eChameleon configuration and troubleshooting
    • Kinesys Apex system configuration and troubleshooting
\u00A0Working Conditions
  • Online and accessible during core working hours of 8:00 \u2013 17:00 outside of on-call shifts.
  • Available to assist with project escalations out of hours to resolve urgent issues from London clients.
  • Travel into London on a regular basis to attend site.
  • Willing and able to travel to all TAIT office locations.
  • Attend home office of Kings Cross at least twice a week.
\u00A0Work Conditions of the role are:
  • On call rota
  • Night work
\u00A0TAIT Benefits:
  • Competitive pension scheme with employer contributions
  • Life assurance (4x salary)
  • Medicash health cashback plan (covering dental, optical, and more)
  • Employee Assistance Program (EAP) with 24/7 support
  • Cycle to Work scheme
  • Income protection / critical illness cover
  • Optional private medical insurance (role/level dependent)
  • Paid annual leave starting at 22 days, increasing with service
  • UK bank holidays

\u00A0

#LI-CO1

\u00A0", "hiringOrganization": "TAIT", "employmentType": "Full-Time", "industry": "Site Delivery", "identifier": "oIdlAfwA", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressCountry": "United Kingdom" } } ], "title": "Automation Engineer II", "baseSalary": { "@type": "MonetaryAmount", "currency": "GBP", "value": { "@type": "QuantitativeValue", "minValue": "54453", "maxValue": "60165", "unitText": "" } } } Automation Engineer II Site Delivery London, United Kingdom Apply Description Position PurposeThe Automation Engineer is part of a high-performing team with a blended mechanical and controls skillset, serving as part of a rapid response unit to efficiently troubleshoot client issues, enhance service quality, and build and maintain local client relationships in the London area. This role will focus on being part of the London On-Call support team, assisting with day-to-day client needs through service visits, support ticket resolution and routine maintenance visits. Additionally, the Automation Engineer will collaborate with the wider TAIT group outside of London to aid the support of upgrades and installations of new and legacy London projects. Job ResponsibilitiesLondon On Call Support RotationsConsistently cover London On-Call rotations, acting as the primary point of contact during scheduled shifts.Build and maintain strong relationships with London-based clients, ensuring high levels of satisfaction and trust.Provide effective remote support when required to resolve client issues efficiently.Take ownership of and action on tickets raised by London-based clients in a timely manner.Be able to mobilize to sites within London’s West End within 90 minutes of support escalations to deliver required on-site support.Be ‘On-Call’ for a minimum of 120 days of the year.Project Based ResponsibilitiesSupport the fit-up, handover and ongoing support phases of West End touring projects based in London, with the goal of providing continuity and quality service throughout the client’s show run.Collaborate closely with the Wakefield Integration Team to ensure a smooth handover of projects, transitioning support responsibility to the London team.Conduct site commissioning for permanent install projects within London, to maintain and expand knowledge of TAIT’s evolving system architecture and automation technologies.General Department ResponsibilitiesCollaborate with cross-functional teams and other TAIT departments to support project delivery, share knowledge, and contribute to the continuous improvement of TAIT standards.Actively participate in training, knowledge-sharing, and personal development to stay current with TAIT systems and best practices.Contribute to internal documentation, lessons learned, and feedback loops to improve departmental processes and future project outcomes.Perform assigned duties according to the policies and expectations prescribed by the company.To perform this position successfully, each essential responsibility/accountability must be fulfilled satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the responsibilities and accountabilities outlined above. QualificationsTo perform the essential responsibilities, individuals must have the following level of education and experience, or equivalent combination. Additionally, the following certifications, knowledge, skills, or physical requirements are necessary for the position.Significant experienceExperience in the entertainment industry working in an automation deployement and troubleshooting roleMinimum QualificationsOther ExperienceStrong analytical skills with the ability to troubleshoot advanced automation systems.Exceptional communication skills, in writing and verbally, to articulate complex problems and solutions.Collaborative and inspirational, with a history of building strong relationships across diverse cross-functional teams.Professional aptitude in dealing with client politics and ensuring TAIT advocacy at all times.Comfortable working in a fast-paced, ambiguous environment, embracing failure as a learning opportunity.Impeccable judgement and integrity, with the ability to make key decisions quickly and autoTAIT iQ configuration and troubleshootingTAIT Navigator configuration and troubleshootingStage Technologies eChameleon configuration and troubleshootingKinesys Apex system configuration and troubleshooting Working ConditionsOnline and accessible during core working hours of 8:00 – 17:00 outside of on-call shifts.Available to assist with project escalations out of hours to resolve urgent issues from London clients.Travel into London on a regular basis to attend site.Willing and able to travel to all TAIT office locations.Attend home office of Kings Cross at least twice a week. Work Conditions of the role are:On call rotaNight work TAIT Benefits:Competitive pension scheme with employer contributionsLife assurance (4x salary)Medicash health cashback plan (covering dental, optical, and more)Employee Assistance Program (EAP) with 24/7 supportCycle to Work schemeIncome protection / critical illness coverOptional private medical insurance (role/level dependent)Paid annual leave starting at 22 days, increasing with serviceUK bank holidays #LI-CO1 Apply Apply Later ← Back to Current Openings Share lang: en_US Share LinkedIn Facebook Twitter Email Similar Jobs Powered by Jobvite

TAIT Careers { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-06-15", "description": "

Position Purpose
The Automation Engineer is part of a high-performing team with a blended mechanical and controls skillset, serving as part of a rapid response unit to efficiently troubleshoot client issues, enhance service quality, and build and maintain local client relationships in the London area.\u00A0This role will focus on being part of the London On-Call support team, assisting with day-to-day client needs through service visits, support ticket resolution and routine maintenance visits. Additionally, the Automation Engineer will collaborate with the wider TAIT group outside of London to aid the support of upgrades and installations of new and legacy London projects.\u00A0\u00A0

Job Responsibilities

  • London On Call Support Rotations
    • Consistently cover London On-Call rotations, acting as the primary point of contact during scheduled shifts.
    • Build and maintain strong relationships with London-based clients, ensuring high levels of satisfaction and trust.
    • Provide effective remote support when required to resolve client issues efficiently.
    • Take ownership of and action on tickets raised by London-based clients in a timely manner.
    • Be able to mobilize to sites within London\u2019s West End within 90 minutes of support escalations to deliver required on-site support.
    • Be \u2018On-Call\u2019 for a minimum of 120 days of the year.
  • Project Based Responsibilities
    • Support the fit-up, handover and ongoing support phases of West End touring projects based in London, with the goal of providing continuity and quality service throughout the client\u2019s show run.
    • Collaborate closely with the Wakefield Integration Team to ensure a smooth handover of projects, transitioning support responsibility to the London team.
    • Conduct site commissioning for permanent install projects within London, to maintain and expand knowledge of TAIT\u2019s evolving system architecture and automation technologies.
  • General Department Responsibilities
    • Collaborate with cross-functional teams and other TAIT departments to support project delivery, share knowledge, and contribute to the continuous improvement of TAIT standards.
    • Actively participate in training, knowledge-sharing, and personal development to stay current with TAIT systems and best practices.
    • Contribute to internal documentation, lessons learned, and feedback loops to improve departmental processes and future project outcomes.
    • Perform assigned duties according to the policies and expectations prescribed by the company.
To perform this position successfully, each essential responsibility/accountability must be fulfilled satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the responsibilities and accountabilities outlined above.\u00A0\u00A0Qualifications
To perform the essential responsibilities, individuals must have the following level of education and experience, or equivalent combination. Additionally, the following certifications, knowledge, skills, or physical requirements are necessary for the position.
  • Significant experience
    • Experience in the entertainment industry working in an automation deployement and troubleshooting role
  • Minimum Qualifications
    • Other Experience
    • Strong analytical skills with the ability to troubleshoot advanced automation systems.
    • Exceptional communication skills, in writing and verbally, to articulate complex problems and solutions.
    • Collaborative and inspirational, with a history of building strong relationships across diverse cross-functional teams.
    • Professional aptitude in dealing with client politics and ensuring TAIT advocacy at all times.
    • Comfortable working in a fast-paced, ambiguous environment, embracing failure as a learning opportunity.
    • Impeccable judgement and integrity, with the ability to make key decisions quickly and auto
    • TAIT iQ configuration and troubleshooting
    • TAIT Navigator configuration and troubleshooting
    • Stage Technologies eChameleon configuration and troubleshooting
    • Kinesys Apex system configuration and troubleshooting
\u00A0Working Conditions
  • Online and accessible during core working hours of 8:00 \u2013 17:00 outside of on-call shifts.
  • Available to assist with project escalations out of hours to resolve urgent issues from London clients.
  • Travel into London on a regular basis to attend site.
  • Willing and able to travel to all TAIT office locations.
  • Attend home office of Kings Cross at least twice a week.
\u00A0Work Conditions of the role are:
  • On call rota
  • Night work
\u00A0TAIT Benefits:
  • Competitive pension scheme with employer contributions
  • Life assurance (4x salary)
  • Medicash health cashback plan (covering dental, optical, and more)
  • Employee Assistance Program (EAP) with 24/7 support
  • Cycle to Work scheme
  • Income protection / critical illness cover
  • Optional private medical insurance (role/level dependent)
  • Paid annual leave starting at 22 days, increasing with service
  • UK bank holidays

\u00A0

#LI-CO1

\u00A0", "hiringOrganization": "TAIT", "employmentType": "Full-Time", "industry": "Site Delivery", "identifier": "oIdlAfwA", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressCountry": "United Kingdom" } } ], "title": "Automation Engineer II", "baseSalary": { "@type": "MonetaryAmount", "currency": "GBP", "value": { "@type": "QuantitativeValue", "minValue": "54453", "maxValue": "60165", "unitText": "" } } } Automation Engineer II Site Delivery London, United Kingdom Apply Description Position PurposeThe Automation Engineer is part of a high-performing team with a blended mechanical and controls skillset, serving as part of a rapid response unit to efficiently troubleshoot client issues, enhance service quality, and build and maintain local client relationships in the London area. This role will focus on being part of the London On-Call support team, assisting with day-to-day client needs through service visits, support ticket resolution and routine maintenance visits. Additionally, the Automation Engineer will collaborate with the wider TAIT group outside of London to aid the support of upgrades and installations of new and legacy London projects. Job ResponsibilitiesLondon On Call Support RotationsConsistently cover London On-Call rotations, acting as the primary point of contact during scheduled shifts.Build and maintain strong relationships with London-based clients, ensuring high levels of satisfaction and trust.Provide effective remote support when required to resolve client issues efficiently.Take ownership of and action on tickets raised by London-based clients in a timely manner.Be able to mobilize to sites within London’s West End within 90 minutes of support escalations to deliver required on-site support.Be ‘On-Call’ for a minimum of 120 days of the year.Project Based ResponsibilitiesSupport the fit-up, handover and ongoing support phases of West End touring projects based in London, with the goal of providing continuity and quality service throughout the client’s show run.Collaborate closely with the Wakefield Integration Team to ensure a smooth handover of projects, transitioning support responsibility to the London team.Conduct site commissioning for permanent install projects within London, to maintain and expand knowledge of TAIT’s evolving system architecture and automation technologies.General Department ResponsibilitiesCollaborate with cross-functional teams and other TAIT departments to support project delivery, share knowledge, and contribute to the continuous improvement of TAIT standards.Actively participate in training, knowledge-sharing, and personal development to stay current with TAIT systems and best practices.Contribute to internal documentation, lessons learned, and feedback loops to improve departmental processes and future project outcomes.Perform assigned duties according to the policies and expectations prescribed by the company.To perform this position successfully, each essential responsibility/accountability must be fulfilled satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the responsibilities and accountabilities outlined above. QualificationsTo perform the essential responsibilities, individuals must have the following level of education and experience, or equivalent combination. Additionally, the following certifications, knowledge, skills, or physical requirements are necessary for the position.Significant experienceExperience in the entertainment industry working in an automation deployement and troubleshooting roleMinimum QualificationsOther ExperienceStrong analytical skills with the ability to troubleshoot advanced automation systems.Exceptional communication skills, in writing and verbally, to articulate complex problems and solutions.Collaborative and inspirational, with a history of building strong relationships across diverse cross-functional teams.Professional aptitude in dealing with client politics and ensuring TAIT advocacy at all times.Comfortable working in a fast-paced, ambiguous environment, embracing failure as a learning opportunity.Impeccable judgement and integrity, with the ability to make key decisions quickly and autoTAIT iQ configuration and troubleshootingTAIT Navigator configuration and troubleshootingStage Technologies eChameleon configuration and troubleshootingKinesys Apex system configuration and troubleshooting Working ConditionsOnline and accessible during core working hours of 8:00 – 17:00 outside of on-call shifts.Available to assist with project escalations out of hours to resolve urgent issues from London clients.Travel into London on a regular basis to attend site.Willing and able to travel to all TAIT office locations.Attend home office of Kings Cross at least twice a week. Work Conditions of the role are:On call rotaNight work TAIT Benefits:Competitive pension scheme with employer contributionsLife assurance (4x salary)Medicash health cashback plan (covering dental, optical, and more)Employee Assistance Program (EAP) with 24/7 supportCycle to Work schemeIncome protection / critical illness coverOptional private medical insurance (role/level dependent)Paid annual leave starting at 22 days, increasing with serviceUK bank holidays #LI-CO1 Apply Apply Later ← Back to Current Openings Share lang: en_US Share LinkedIn Facebook Twitter Email Similar Jobs Powered by Jobvite

TAIT Careers { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-06-15", "description": "

Position Purpose
The Automation Engineer is part of a high-performing team with a blended mechanical and controls skillset, serving as part of a rapid response unit to efficiently troubleshoot client issues, enhance service quality, and build and maintain local client relationships in the London area.\u00A0This role will focus on being part of the London On-Call support team, assisting with day-to-day client needs through service visits, support ticket resolution and routine maintenance visits. Additionally, the Automation Engineer will collaborate with the wider TAIT group outside of London to aid the support of upgrades and installations of new and legacy London projects.\u00A0\u00A0

Job Responsibilities

  • London On Call Support Rotations
    • Consistently cover London On-Call rotations, acting as the primary point of contact during scheduled shifts.
    • Build and maintain strong relationships with London-based clients, ensuring high levels of satisfaction and trust.
    • Provide effective remote support when required to resolve client issues efficiently.
    • Take ownership of and action on tickets raised by London-based clients in a timely manner.
    • Be able to mobilize to sites within London\u2019s West End within 90 minutes of support escalations to deliver required on-site support.
    • Be \u2018On-Call\u2019 for a minimum of 120 days of the year.
  • Project Based Responsibilities
    • Support the fit-up, handover and ongoing support phases of West End touring projects based in London, with the goal of providing continuity and quality service throughout the client\u2019s show run.
    • Collaborate closely with the Wakefield Integration Team to ensure a smooth handover of projects, transitioning support responsibility to the London team.
    • Conduct site commissioning for permanent install projects within London, to maintain and expand knowledge of TAIT\u2019s evolving system architecture and automation technologies.
  • General Department Responsibilities
    • Collaborate with cross-functional teams and other TAIT departments to support project delivery, share knowledge, and contribute to the continuous improvement of TAIT standards.
    • Actively participate in training, knowledge-sharing, and personal development to stay current with TAIT systems and best practices.
    • Contribute to internal documentation, lessons learned, and feedback loops to improve departmental processes and future project outcomes.
    • Perform assigned duties according to the policies and expectations prescribed by the company.
To perform this position successfully, each essential responsibility/accountability must be fulfilled satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the responsibilities and accountabilities outlined above.\u00A0\u00A0Qualifications
To perform the essential responsibilities, individuals must have the following level of education and experience, or equivalent combination. Additionally, the following certifications, knowledge, skills, or physical requirements are necessary for the position.
  • Significant experience
    • Experience in the entertainment industry working in an automation deployement and troubleshooting role
  • Minimum Qualifications
    • Other Experience
    • Strong analytical skills with the ability to troubleshoot advanced automation systems.
    • Exceptional communication skills, in writing and verbally, to articulate complex problems and solutions.
    • Collaborative and inspirational, with a history of building strong relationships across diverse cross-functional teams.
    • Professional aptitude in dealing with client politics and ensuring TAIT advocacy at all times.
    • Comfortable working in a fast-paced, ambiguous environment, embracing failure as a learning opportunity.
    • Impeccable judgement and integrity, with the ability to make key decisions quickly and auto
    • TAIT iQ configuration and troubleshooting
    • TAIT Navigator configuration and troubleshooting
    • Stage Technologies eChameleon configuration and troubleshooting
    • Kinesys Apex system configuration and troubleshooting
\u00A0Working Conditions
  • Online and accessible during core working hours of 8:00 \u2013 17:00 outside of on-call shifts.
  • Available to assist with project escalations out of hours to resolve urgent issues from London clients.
  • Travel into London on a regular basis to attend site.
  • Willing and able to travel to all TAIT office locations.
  • Attend home office of Kings Cross at least twice a week.
\u00A0Work Conditions of the role are:
  • On call rota
  • Night work
\u00A0TAIT Benefits:
  • Competitive pension scheme with employer contributions
  • Life assurance (4x salary)
  • Medicash health cashback plan (covering dental, optical, and more)
  • Employee Assistance Program (EAP) with 24/7 support
  • Cycle to Work scheme
  • Income protection / critical illness cover
  • Optional private medical insurance (role/level dependent)
  • Paid annual leave starting at 22 days, increasing with service
  • UK bank holidays

\u00A0

#LI-CO1

\u00A0", "hiringOrganization": "TAIT", "employmentType": "Full-Time", "industry": "Site Delivery", "identifier": "oIdlAfwA", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressCountry": "United Kingdom" } } ], "title": "Automation Engineer II", "baseSalary": { "@type": "MonetaryAmount", "currency": "GBP", "value": { "@type": "QuantitativeValue", "minValue": "54453", "maxValue": "60165", "unitText": "" } } } Automation Engineer II Site Delivery London, United Kingdom Apply Description Position PurposeThe Automation Engineer is part of a high-performing team with a blended mechanical and controls skillset, serving as part of a rapid response unit to efficiently troubleshoot client issues, enhance service quality, and build and maintain local client relationships in the London area. This role will focus on being part of the London On-Call support team, assisting with day-to-day client needs through service visits, support ticket resolution and routine maintenance visits. Additionally, the Automation Engineer will collaborate with the wider TAIT group outside of London to aid the support of upgrades and installations of new and legacy London projects. Job ResponsibilitiesLondon On Call Support RotationsConsistently cover London On-Call rotations, acting as the primary point of contact during scheduled shifts.Build and maintain strong relationships with London-based clients, ensuring high levels of satisfaction and trust.Provide effective remote support when required to resolve client issues efficiently.Take ownership of and action on tickets raised by London-based clients in a timely manner.Be able to mobilize to sites within London’s West End within 90 minutes of support escalations to deliver required on-site support.Be ‘On-Call’ for a minimum of 120 days of the year.Project Based ResponsibilitiesSupport the fit-up, handover and ongoing support phases of West End touring projects based in London, with the goal of providing continuity and quality service throughout the client’s show run.Collaborate closely with the Wakefield Integration Team to ensure a smooth handover of projects, transitioning support responsibility to the London team.Conduct site commissioning for permanent install projects within London, to maintain and expand knowledge of TAIT’s evolving system architecture and automation technologies.General Department ResponsibilitiesCollaborate with cross-functional teams and other TAIT departments to support project delivery, share knowledge, and contribute to the continuous improvement of TAIT standards.Actively participate in training, knowledge-sharing, and personal development to stay current with TAIT systems and best practices.Contribute to internal documentation, lessons learned, and feedback loops to improve departmental processes and future project outcomes.Perform assigned duties according to the policies and expectations prescribed by the company.To perform this position successfully, each essential responsibility/accountability must be fulfilled satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the responsibilities and accountabilities outlined above. QualificationsTo perform the essential responsibilities, individuals must have the following level of education and experience, or equivalent combination. Additionally, the following certifications, knowledge, skills, or physical requirements are necessary for the position.Significant experienceExperience in the entertainment industry working in an automation deployement and troubleshooting roleMinimum QualificationsOther ExperienceStrong analytical skills with the ability to troubleshoot advanced automation systems.Exceptional communication skills, in writing and verbally, to articulate complex problems and solutions.Collaborative and inspirational, with a history of building strong relationships across diverse cross-functional teams.Professional aptitude in dealing with client politics and ensuring TAIT advocacy at all times.Comfortable working in a fast-paced, ambiguous environment, embracing failure as a learning opportunity.Impeccable judgement and integrity, with the ability to make key decisions quickly and autoTAIT iQ configuration and troubleshootingTAIT Navigator configuration and troubleshootingStage Technologies eChameleon configuration and troubleshootingKinesys Apex system configuration and troubleshooting Working ConditionsOnline and accessible during core working hours of 8:00 – 17:00 outside of on-call shifts.Available to assist with project escalations out of hours to resolve urgent issues from London clients.Travel into London on a regular basis to attend site.Willing and able to travel to all TAIT office locations.Attend home office of Kings Cross at least twice a week. Work Conditions of the role are:On call rotaNight work TAIT Benefits:Competitive pension scheme with employer contributionsLife assurance (4x salary)Medicash health cashback plan (covering dental, optical, and more)Employee Assistance Program (EAP) with 24/7 supportCycle to Work schemeIncome protection / critical illness coverOptional private medical insurance (role/level dependent)Paid annual leave starting at 22 days, increasing with serviceUK bank holidays #LI-CO1 Apply Apply Later ← Back to Current Openings Share lang: en_US Share LinkedIn Facebook Twitter Email Similar Jobs Powered by Jobvite

{ "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-06-15", "description": "

Position Purpose
The Automation Engineer is part of a high-performing team with a blended mechanical and controls skillset, serving as part of a rapid response unit to efficiently troubleshoot client issues, enhance service quality, and build and maintain local client relationships in the London area.\u00A0This role will focus on being part of the London On-Call support team, assisting with day-to-day client needs through service visits, support ticket resolution and routine maintenance visits. Additionally, the Automation Engineer will collaborate with the wider TAIT group outside of London to aid the support of upgrades and installations of new and legacy London projects.\u00A0\u00A0

Job Responsibilities

  • London On Call Support Rotations
    • Consistently cover London On-Call rotations, acting as the primary point of contact during scheduled shifts.
    • Build and maintain strong relationships with London-based clients, ensuring high levels of satisfaction and trust.
    • Provide effective remote support when required to resolve client issues efficiently.
    • Take ownership of and action on tickets raised by London-based clients in a timely manner.
    • Be able to mobilize to sites within London\u2019s West End within 90 minutes of support escalations to deliver required on-site support.
    • Be \u2018On-Call\u2019 for a minimum of 120 days of the year.
  • Project Based Responsibilities
    • Support the fit-up, handover and ongoing support phases of West End touring projects based in London, with the goal of providing continuity and quality service throughout the client\u2019s show run.
    • Collaborate closely with the Wakefield Integration Team to ensure a smooth handover of projects, transitioning support responsibility to the London team.
    • Conduct site commissioning for permanent install projects within London, to maintain and expand knowledge of TAIT\u2019s evolving system architecture and automation technologies.
  • General Department Responsibilities
    • Collaborate with cross-functional teams and other TAIT departments to support project delivery, share knowledge, and contribute to the continuous improvement of TAIT standards.
    • Actively participate in training, knowledge-sharing, and personal development to stay current with TAIT systems and best practices.
    • Contribute to internal documentation, lessons learned, and feedback loops to improve departmental processes and future project outcomes.
    • Perform assigned duties according to the policies and expectations prescribed by the company.
To perform this position successfully, each essential responsibility/accountability must be fulfilled satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the responsibilities and accountabilities outlined above.\u00A0\u00A0Qualifications
To perform the essential responsibilities, individuals must have the following level of education and experience, or equivalent combination. Additionally, the following certifications, knowledge, skills, or physical requirements are necessary for the position.
  • Significant experience
    • Experience in the entertainment industry working in an automation deployement and troubleshooting role
  • Minimum Qualifications
    • Other Experience
    • Strong analytical skills with the ability to troubleshoot advanced automation systems.
    • Exceptional communication skills, in writing and verbally, to articulate complex problems and solutions.
    • Collaborative and inspirational, with a history of building strong relationships across diverse cross-functional teams.
    • Professional aptitude in dealing with client politics and ensuring TAIT advocacy at all times.
    • Comfortable working in a fast-paced, ambiguous environment, embracing failure as a learning opportunity.
    • Impeccable judgement and integrity, with the ability to make key decisions quickly and auto
    • TAIT iQ configuration and troubleshooting
    • TAIT Navigator configuration and troubleshooting
    • Stage Technologies eChameleon configuration and troubleshooting
    • Kinesys Apex system configuration and troubleshooting
\u00A0Working Conditions
  • Online and accessible during core working hours of 8:00 \u2013 17:00 outside of on-call shifts.
  • Available to assist with project escalations out of hours to resolve urgent issues from London clients.
  • Travel into London on a regular basis to attend site.
  • Willing and able to travel to all TAIT office locations.
  • Attend home office of Kings Cross at least twice a week.
\u00A0Work Conditions of the role are:
  • On call rota
  • Night work
\u00A0TAIT Benefits:
  • Competitive pension scheme with employer contributions
  • Life assurance (4x salary)
  • Medicash health cashback plan (covering dental, optical, and more)
  • Employee Assistance Program (EAP) with 24/7 support
  • Cycle to Work scheme
  • Income protection / critical illness cover
  • Optional private medical insurance (role/level dependent)
  • Paid annual leave starting at 22 days, increasing with service
  • UK bank holidays

\u00A0

#LI-CO1

\u00A0", "hiringOrganization": "TAIT", "employmentType": "Full-Time", "industry": "Site Delivery", "identifier": "oIdlAfwA", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressCountry": "United Kingdom" } } ], "title": "Automation Engineer II", "baseSalary": { "@type": "MonetaryAmount", "currency": "GBP", "value": { "@type": "QuantitativeValue", "minValue": "54453", "maxValue": "60165", "unitText": "" } } } Automation Engineer II Site Delivery London, United Kingdom Apply Description Position PurposeThe Automation Engineer is part of a high-performing team with a blended mechanical and controls skillset, serving as part of a rapid response unit to efficiently troubleshoot client issues, enhance service quality, and build and maintain local client relationships in the London area. This role will focus on being part of the London On-Call support team, assisting with day-to-day client needs through service visits, support ticket resolution and routine maintenance visits. Additionally, the Automation Engineer will collaborate with the wider TAIT group outside of London to aid the support of upgrades and installations of new and legacy London projects. Job ResponsibilitiesLondon On Call Support RotationsConsistently cover London On-Call rotations, acting as the primary point of contact during scheduled shifts.Build and maintain strong relationships with London-based clients, ensuring high levels of satisfaction and trust.Provide effective remote support when required to resolve client issues efficiently.Take ownership of and action on tickets raised by London-based clients in a timely manner.Be able to mobilize to sites within London’s West End within 90 minutes of support escalations to deliver required on-site support.Be ‘On-Call’ for a minimum of 120 days of the year.Project Based ResponsibilitiesSupport the fit-up, handover and ongoing support phases of West End touring projects based in London, with the goal of providing continuity and quality service throughout the client’s show run.Collaborate closely with the Wakefield Integration Team to ensure a smooth handover of projects, transitioning support responsibility to the London team.Conduct site commissioning for permanent install projects within London, to maintain and expand knowledge of TAIT’s evolving system architecture and automation technologies.General Department ResponsibilitiesCollaborate with cross-functional teams and other TAIT departments to support project delivery, share knowledge, and contribute to the continuous improvement of TAIT standards.Actively participate in training, knowledge-sharing, and personal development to stay current with TAIT systems and best practices.Contribute to internal documentation, lessons learned, and feedback loops to improve departmental processes and future project outcomes.Perform assigned duties according to the policies and expectations prescribed by the company.To perform this position successfully, each essential responsibility/accountability must be fulfilled satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the responsibilities and accountabilities outlined above. QualificationsTo perform the essential responsibilities, individuals must have the following level of education and experience, or equivalent combination. Additionally, the following certifications, knowledge, skills, or physical requirements are necessary for the position.Significant experienceExperience in the entertainment industry working in an automation deployement and troubleshooting roleMinimum QualificationsOther ExperienceStrong analytical skills with the ability to troubleshoot advanced automation systems.Exceptional communication skills, in writing and verbally, to articulate complex problems and solutions.Collaborative and inspirational, with a history of building strong relationships across diverse cross-functional teams.Professional aptitude in dealing with client politics and ensuring TAIT advocacy at all times.Comfortable working in a fast-paced, ambiguous environment, embracing failure as a learning opportunity.Impeccable judgement and integrity, with the ability to make key decisions quickly and autoTAIT iQ configuration and troubleshootingTAIT Navigator configuration and troubleshootingStage Technologies eChameleon configuration and troubleshootingKinesys Apex system configuration and troubleshooting Working ConditionsOnline and accessible during core working hours of 8:00 – 17:00 outside of on-call shifts.Available to assist with project escalations out of hours to resolve urgent issues from London clients.Travel into London on a regular basis to attend site.Willing and able to travel to all TAIT office locations.Attend home office of Kings Cross at least twice a week. Work Conditions of the role are:On call rotaNight work TAIT Benefits:Competitive pension scheme with employer contributionsLife assurance (4x salary)Medicash health cashback plan (covering dental, optical, and more)Employee Assistance Program (EAP) with 24/7 supportCycle to Work schemeIncome protection / critical illness coverOptional private medical insurance (role/level dependent)Paid annual leave starting at 22 days, increasing with serviceUK bank holidays #LI-CO1 Apply Apply Later ← Back to Current Openings Share lang: en_US Share LinkedIn Facebook Twitter Email Similar Jobs

Automation Engineer II

Site Delivery London, United Kingdom