SURE/Senior Consultant – Utilities AI

Senior Consultant – Utilities AIAbout the Role: We are expanding our Artificial Intelligence (AI) capabilities for the Utility industry to support increasing demand driven by grid modernization, reliability, customer experience transformation, decarbonization, and regulatory complexity. The Sr Consultant - Utilities AI will play a large role in shaping and delivering AI‑enabled transformation programs for electric, gas, water, wastewater, and renewable utilities. This role requires deep expertise in AI, advanced analytics, and intelligent automation, combined with experience delivering large-scale system integration programs across core utility platforms and operational systems. The role reports into the firm’s AI leadership and partners closely with Utilities, Digital, Cloud, Data, and Change Management practices.Key Responsibilities:Practice Leadership & Strategy

Senior Consultant – Utilities AIAbout the Role: We are expanding our Artificial Intelligence (AI) capabilities for the Utility industry to support increasing demand driven by grid modernization, reliability, customer experience transformation, decarbonization, and regulatory complexity. The Sr Consultant - Utilities AI will play a large role in shaping and delivering AI‑enabled transformation programs for electric, gas, water, wastewater, and renewable utilities. This role requires deep expertise in AI, advanced analytics, and intelligent automation, combined with experience delivering large-scale system integration programs across core utility platforms and operational systems. The role reports into the firm’s AI leadership and partners closely with Utilities, Digital, Cloud, Data, and Change Management practices.Key Responsibilities:Practice Leadership & StrategySenior Consultant – Utilities AIAbout the Role: We are expanding our Artificial Intelligence (AI) capabilities for the Utility industry to support increasing demand driven by grid modernization, reliability, customer experience transformation, decarbonization, and regulatory complexity. The Sr Consultant - Utilities AI will play a large role in shaping and delivering AI‑enabled transformation programs for electric, gas, water, wastewater, and renewable utilities. This role requires deep expertise in AI, advanced analytics, and intelligent automation, combined with experience delivering large-scale system integration programs across core utility platforms and operational systems. The role reports into the firm’s AI leadership and partners closely with Utilities, Digital, Cloud, Data, and Change Management practices.Key Responsibilities:Practice Leadership & StrategySenior Consultant – Utilities AIAbout the Role:Key Responsibilities:Practice Leadership & Strategy

• Serve as a key AI resource within the Utilities & Energy practice, contributing to strategy, growth, and market differentiation.

Serve as a key AI resource within the Utilities & Energy practice, contributing to strategy, growth, and market differentiation.Serve as a key AI resource within the Utilities & Energy practice, contributing to strategy, growth, and market differentiation.

• Help leadership define, evolve Utilities AI vision, roadmap, and offerings, aligned to industry priorities: reliability, affordability, resilience, sustainability.

Help leadership define, evolve Utilities AI vision, roadmap, and offerings, aligned to industry priorities: reliability, affordability, resilience, sustainability.Help leadership define, evolve Utilities AI vision, roadmap, and offerings, aligned to industry priorities: reliability, affordability, resilience, sustainability.

• Help Shape reusable AI assets, accelerators, and solution frameworks applicable across utility platforms and vendors.

Help Shape reusable AI assets, accelerators, and solution frameworks applicable across utility platforms and vendors.Help Shape reusable AI assets, accelerators, and solution frameworks applicable across utility platforms and vendors.Client Advisory & Business TransformationClient Advisory & Business TransformationClient Advisory & Business Transformation

• Act as a trusted advisor to utility executives on AI-led business and operational transformation.

Act as a trusted advisor to utility executives on AI-led business and operational transformation.Act as a trusted advisor to utility executives on AI-led business and operational transformation.

• Identify and prioritize high-impact AI use cases across the utility value chain, including:

Identify and prioritize high-impact AI use cases across the utility value chain, including:Identify and prioritize high-impact AI use cases across the utility value chain, including:

• Asset management and predictive maintenance

Asset management and predictive maintenanceAsset management and predictive maintenance

• Grid operations, outage prediction, and restoration

Grid operations, outage prediction, and restorationGrid operations, outage prediction, and restoration

• Load, demand, and renewable forecasting

Load, demand, and renewable forecastingLoad, demand, and renewable forecasting

• Customer operations, billing, and contact centers

Customer operations, billing, and contact centersCustomer operations, billing, and contact centers

• Field service and workforce optimization

Field service and workforce optimizationField service and workforce optimization

• Finance, regulatory reporting, and risk management

Finance, regulatory reporting, and risk managementFinance, regulatory reporting, and risk management

• Assess current-state processes, data, systems, and operating models to define future-state capabilities and roadmaps.

Assess current-state processes, data, systems, and operating models to define future-state capabilities and roadmaps.Assess current-state processes, data, systems, and operating models to define future-state capabilities and roadmaps.AI Solution Design & DeliveryAI Solution Design & DeliveryAI Solution Design & Delivery

• Help with the design of end-to-end AI solutions integrated with utility enterprise and operational systems, including:

Help with the design of end-to-end AI solutions integrated with utility enterprise and operational systems, including:Help with the design of end-to-end AI solutions integrated with utility enterprise and operational systems, including:

• SAP IS‑U / S/4HANA Utilities

SAP IS‑U / S/4HANA UtilitiesSAP IS‑U / S/4HANA Utilities

• Oracle CC&B / MDM

Oracle CC&B / MDMOracle CC&B / MDM

• Salesforce (Service, Experience, Energy & Utilities Cloud)

Salesforce (Service, Experience, Energy & Utilities Cloud)Salesforce (Service, Experience, Energy & Utilities Cloud)

• Grid Operations, ADMS, OMS, EMS

Grid Operations, ADMS, OMS, EMSGrid Operations, ADMS, OMS, EMS

• AMI / Smart Metering platforms

AMI / Smart Metering platformsAMI / Smart Metering platforms

• Asset Management, EAM, GIS

Asset Management, EAM, GISAsset Management, EAM, GIS

• Help define AI architectures, data pipelines, and infrastructure requirements, ensuring scalability, security, and regulatory compliance.

Help define AI architectures, data pipelines, and infrastructure requirements, ensuring scalability, security, and regulatory compliance.Help define AI architectures, data pipelines, and infrastructure requirements, ensuring scalability, security, and regulatory compliance.

• Assist in establishing and operationalizing Utility AI Centers of Excellence (CoEs), including governance, operating models, standards, and value tracking

Assist in establishing and operationalizing Utility AI Centers of Excellence (CoEs), including governance, operating models, standards, and value trackingAssist in establishing and operationalizing Utility AI Centers of Excellence (CoEs), including governance, operating models, standards, and value trackingProgram & Delivery LeadershipProgram & Delivery LeadershipProgram & Delivery Leadership

• Assist in large, complex, multi‑year transformation programs from strategy through implementation and stabilization.

Assist in large, complex, multi‑year transformation programs from strategy through implementation and stabilization.Assist in large, complex, multi‑year transformation programs from strategy through implementation and stabilization.

• Define and manage to‑be process and system designs, including creation and maintenance of: Process Design Documents (PDDs)Solution Design Documents (SDDs)

Define and manage to‑be process and system designs, including creation and maintenance of:Define and manage to‑be process and system designs, including creation and maintenance of:

• Process Design Documents (PDDs)

Process Design Documents (PDDs)Process Design Documents (PDDs)

• Solution Design Documents (SDDs)

Solution Design Documents (SDDs)Solution Design Documents (SDDs)

• Guide client IT organizations in setting up AI and Automation environments, including monitoring, controls, and operational readiness.

Guide client IT organizations in setting up AI and Automation environments, including monitoring, controls, and operational readiness.Guide client IT organizations in setting up AI and Automation environments, including monitoring, controls, and operational readiness.

• Lead globally distributed delivery teams across onshore and offshore models.

Lead globally distributed delivery teams across onshore and offshore models.Lead globally distributed delivery teams across onshore and offshore models.

• Mentor, coach, and develop consultants across AI, Utilities, and platform domains.

Mentor, coach, and develop consultants across AI, Utilities, and platform domains.Mentor, coach, and develop consultants across AI, Utilities, and platform domains.Sales, Proposals & GrowthSales, Proposals & GrowthSales, Proposals & Growth

• Support large deal pursuits and proposal development for AI-enabled utility transformation programs.

Support large deal pursuits and proposal development for AI-enabled utility transformation programs.Support large deal pursuits and proposal development for AI-enabled utility transformation programs.

• Define AI use cases, implementation approaches, assumptions, and level-of-effort estimates.

Define AI use cases, implementation approaches, assumptions, and level-of-effort estimates.Define AI use cases, implementation approaches, assumptions, and level-of-effort estimates.Change Management & AdoptionChange Management & AdoptionChange Management & Adoption

• Collaborate with Change Management and Organizational Transformation teams to design adoption strategies.

Collaborate with Change Management and Organizational Transformation teams to design adoption strategies.Collaborate with Change Management and Organizational Transformation teams to design adoption strategies.

• Support utility leaders and workforces in embedding AI-driven ways of working into day-to-day operations.

Support utility leaders and workforces in embedding AI-driven ways of working into day-to-day operations.Support utility leaders and workforces in embedding AI-driven ways of working into day-to-day operations.Thought Leadership & Market PresenceThought Leadership & Market PresenceThought Leadership & Market Presence

• Author and contribute to industry points of view, white papers, and case studies focused on AI in Utilities.

Author and contribute to industry points of view, white papers, and case studies focused on AI in Utilities.Author and contribute to industry points of view, white papers, and case studies focused on AI in Utilities.

• Stay current on utility industry trends, regulations, and emerging technologies, translating them into actionable client offerings

Stay current on utility industry trends, regulations, and emerging technologies, translating them into actionable client offeringsStay current on utility industry trends, regulations, and emerging technologies, translating them into actionable client offeringsPreferred Qualifications:Preferred Qualifications:Preferred Qualifications:

• Bachelor’s degree with 8+ years of progressive experience in a client-facing role within a large consulting firm, system integrator, or utility organization.

Bachelor’s degree with 8+ years of progressive experience in a client-facing role within a large consulting firm, system integrator, or utility organization.Bachelor’s degree with 8+ years of progressive experience in a client-facing role within a large consulting firm, system integrator, or utility organization.

• Direct experience in the Utilities or Energy industry (electric, gas, water, wastewater, renewables).

Direct experience in the Utilities or Energy industry (electric, gas, water, wastewater, renewables).Direct experience in the Utilities or Energy industry (electric, gas, water, wastewater, renewables).

• 6+ years of experience leading consulting or delivery teams for AI, analytics, or intelligent automation initiatives.

6+ years of experience leading consulting or delivery teams for AI, analytics, or intelligent automation initiatives.6+ years of experience leading consulting or delivery teams for AI, analytics, or intelligent automation initiatives.

• 4+ years of experience in advanced analytics and predictive modeling, including machine learning techniques.

4+ years of experience in advanced analytics and predictive modeling, including machine learning techniques.4+ years of experience in advanced analytics and predictive modeling, including machine learning techniques.

• 2+ years of experience delivering intelligent automation solutions, including RPA, low-code platforms, OCR, chatbots/virtual assistants, NLP, and ML.

2+ years of experience delivering intelligent automation solutions, including RPA, low-code platforms, OCR, chatbots/virtual assistants, NLP, and ML.2+ years of experience delivering intelligent automation solutions, including RPA, low-code platforms, OCR, chatbots/virtual assistants, NLP, and ML.

• 2+ years of experience working with utility enterprise or operational systems, such as billing, CIS, MDM, grid, AMI, asset, or GIS platforms.

2+ years of experience working with utility enterprise or operational systems, such as billing, CIS, MDM, grid, AMI, asset, or GIS platforms.2+ years of experience working with utility enterprise or operational systems, such as billing, CIS, MDM, grid, AMI, asset, or GIS platforms.

• 2+ years of experience delivering programs using Agile methodologies.

2+ years of experience delivering programs using Agile methodologies.2+ years of experience delivering programs using Agile methodologies.

• Experience working with globally distributed delivery teams.

Experience working with globally distributed delivery teams.Experience working with globally distributed delivery teams.

• Skilled in using AI tools such as Claude, MS Co-Pilot

Skilled in using AI tools such as Claude, MS Co-PilotSkilled in using AI tools such as Claude, MS Co-Pilot

• Strong executive communication, facilitation, and stakeholder management skills.

Strong executive communication, facilitation, and stakeholder management skills.Strong executive communication, facilitation, and stakeholder management skills.

• Proven ability to lead, mentor, and scale high-performing teams.

Proven ability to lead, mentor, and scale high-performing teams.Proven ability to lead, mentor, and scale high-performing teams.

• Willingness to travel extensively.

Willingness to travel extensively.Willingness to travel extensively.

• Experience across one or more functional areas: Asset ManagementGrid OperationsCustomer Operations & BillingField Service & Workforce ManagementFinance and Regulatory Reporting

Experience across one or more functional areas:Experience across one or more functional areas:

• Asset Management

Asset ManagementAsset Management

• Grid Operations

Grid OperationsGrid Operations

• Customer Operations & Billing

Customer Operations & BillingCustomer Operations & Billing

• Field Service & Workforce Management

Field Service & Workforce ManagementField Service & Workforce Management

• Finance and Regulatory Reporting

Finance and Regulatory ReportingFinance and Regulatory Reporting

• Advanced degree in Artificial Intelligence, Data Science, Analytics, or a related field preferred.

Advanced degree in Artificial Intelligence, Data Science, Analytics, or a related field preferred.Advanced degree in Artificial Intelligence, Data Science, Analytics, or a related field preferred.

• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.Estimated gross salary from $130,000 - $177,000Estimated gross salary from $130,000 - $177,000

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: -

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: -Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: -

• Medical/Dental/Vision/Life Insurance

Medical/Dental/Vision/Life InsuranceMedical/Dental/Vision/Life Insurance

• Long-term/Short-term Disability

Long-term/Short-term DisabilityLong-term/Short-term Disability

• Health and Dependent Care Reimbursement Accounts

Health and Dependent Care Reimbursement AccountsHealth and Dependent Care Reimbursement Accounts

• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)

Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)

• 401(k) plan and contributions dependent on salary level

401(k) plan and contributions dependent on salary level401(k) plan and contributions dependent on salary level

• Paid holidays plus Paid Time Off

Paid holidays plus Paid Time OffPaid holidays plus Paid Time Off

Benefits

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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