Staffing Optimization Specialist

Schedule:

• Hours: Rotating 3x13-hour shifts (approx 39 hrs a week), flexibility to shift to 4x10 based on business needs,

• Shift 4am-530pm

• Weekends: rotating weekends and on call every 11 weeks F-M

• Holidays: rotating

Location:

• Workforce Central - 1633 North Capital, Downtown Indy

Key Responsibilities

• Maintains a 24/7 live schedule using Kronos to complete real-time staffing, timekeeping and scheduling for the system.

• Maintains Kronos, related systems and records to support IUHWFC.

• Performs daily operations and special projects related to 24/7 live schedule.

• Ensures resources are properly allocated to increase flexibility and adaptability to support patient care across the system.

Skills for Success

• Attention to detail

• Team focused

• Self-starter, coachable

• Ability to adjust to changing priorities

Qualifications

• High School Diploma/GED is required. Associates Degree preferred.

• Requires flexibility in scheduling due to 24/7 responsibilities (includes weekends/holidays).

• Requires ability to function in a team-oriented environment.

• Requires ability to use Microsoft Office.

• Preferred experience with handling confidential information.

• Preferred 1-2 years in customer service industry.

• Preferred Kronos experience (timekeeping and scheduler).