Sr. Support Engineer - Modern Work

Job detailsApplication formJob Title: Sr. Support Engineer - Modern Work Experience: 7-8 yearsLocation: Ahmedabad, GujaratDepartment: Microsoft Modern Work / Cloud ServicesAbout Simform:Simform is a premier digital engineering company specialising in Cloud, Data, AI/ML, and Experience Engineering to create seamless digital experiences and scalable products. Simform has strong capabilities across Microsoft, AWS, Google Cloud, and Databricks. With a presence in 6 countries, Simform primarily serves North America, the UK, and the Northern European market. Simform is well-recognised as one of the most reputed employers in the region, having created a thriving work culture with a high work-life balance that gives a sense of freedom and opportunity to grow.Role Overview:We are looking to hire an experienced Modern Work Specialist with strong expertise in Microsoft Office 365 administration. The ideal candidate will have hands-on experience working with a Microsoft Distributor or Microsoft CSP (Cloud Solution Provider) Partner, supporting enterprise and SMB customers across Microsoft Modern Work solutions.Key Responsibilities:Administer, manage, and support Microsoft Office 365 environments, including Exchange Online, SharePoint Online, OneDrive, and Microsoft TeamsHandle tenant setup, user management, license assignment, security policies, and compliance configurationsProvide technical support, troubleshooting, and issue resolution for Office 365 workloadsWork closely with internal teams, distributors, and Microsoft CSP ecosystems to deliver Modern Work solutionsSupport customer onboarding, migrations, and post-deployment operationsEnsure best practices for security, governance, and performance across Modern Work platformsMaintain documentation, SOPs, and operational processesRequired Skills & Experience:7–8 years of total IT experience with a strong focus on Microsoft Office 365 administrationMandatory experience working with a Microsoft Distributor or Microsoft CSP PartnerHands-on expertise in Exchange Online, SharePoint Online, Teams, and OneDriveGood understanding of identity management (Azure AD / Entra ID), licensing, and security conceptsExperience handling multiple customer tenants in a partner-managed environmentStrong troubleshooting, communication, and customer-handling skillsGood to have:Microsoft certifications related to Modern Work or Office 365 (preferred, not mandatory)Experience supporting enterprise or mid-market customersExposure to migrations (email, files, collaboration workloads)Why Join Us:Young Team, Thriving CultureFlat-hierarchical, friendly, engineering-oriented, and growth-focused culture.Well-balanced learning and growth opportunities Free health insurance.Office facility with a fully-equipped game zone, in-office kitchen with affordable lunch service, and free snacks.Sponsorship for certifications/events and library serviceFlexible work timing, leaves for life events, WFH, and hybrid optionsApply for this positionAutofill from resumeSave time by uploading your resume. (Only PDF or DOCX format supported)Upload filePersonal InformationFirst name*Last name*Email*Phone🇺🇸+1ProfileResume*Drag and drop files or click to uploadSupported files: .pdf & .docx, up to 20 MBCover LetterDrag and drop files or click to uploadSupported files: .pdf & .docx, up to 20 MBApply for this positionJob detailsApplication form