SR MGR SUPPLY CHAIN (SHANGHAI, SH, CN, 200233)

TE ConnectivitySenior
Activeverified 14h ago

Job description

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

TheGlobal Sales & Operations Execution (S&OE) Senior Managerplays a critical leadership role in driving operational excellence, customer satisfaction, and business agility across a complex, global supply chain environment.

This role is highlyfront‑end business facing, with deep engagement acrossSales, Customer Care, and Commercial teams, ensuring fast, disciplined execution against demand signals while balancing service, cost, and cash objectives.

Operating in a high‑growth, dynamic environment with frequent product migrations and new product introductions (NPI), this leader will driveprocess standardization, S&OE maturity, and transformation, while building a strong, accountable global team.

The role leads4 direct S&OE Managers, with an overall organization of~30 Distribution Centre planners globally, and requires a strong sense of urgency, executive presence, and the ability to influence cross‑functional stakeholders.

Job Requirements

    • Front-Side Business Engagement & Customer Focus
      • Act as the primary S&OE interface toSales and Customer Care teams, ensuring strong alignment between commercial priorities and execution capabilities.
      • Drive rapid response to demand changes, customer escalations, and supply constraints with a strong sense of urgency and ownership.
      • Influence commercial and customer decisions through fact-based tradeoffs on service, cost, and lead time.

    • Operational Excellence & S&OE Governance
      • Lead end‑to‑end S&OE execution for a$3B+ global portfolio, spanning 8 manufacturing sites and 100+ external suppliers.
      • Own and lead weekly global S&OE cadences focused on exception management, decision‑making, and recovery actions.
      • Develop, deploy, and sustain standardized S&OE processes, operating models, and governance across regions.
      • Define, track, and continuously improve S&OE KPIs to ensure alignment with business objectives.
      • Drive a culture of accountability, execution rigor, and high performance.

    • Managing Complexity & Growth
      • Navigate complex, fast changing business environments with frequent NPI, product migrations, and demand volatility.
      • Ensure operational readiness for new product launches by aligning planning processes, supply capabilities, and execution discipline.
      • Lead continuous improvement initiatives to enhance reliability, agility, and cost efficiency.

    • Financial & Service Performance
      • Balance service, cost‑to‑serve, and cash objectives through disciplined execution and data‑driven decision‑making.
      • Analyze financial and operational metrics to support profitable growth while maintaining high customer satisfaction.

    • People Leadership & Capability Building
      • Lead, coach, and develop4 direct S&OE Managers and an extended team of ~30 planners globally.
      • Build strong succession, technical capability, and leadership depth within the S&OE organization.
      • Drive consistent ways of working, clear role accountability, and performance management aligned with global standards.
      • Foster a collaborative, inclusive, and results‑driven team culture.

    Key Performance Metrics

    • Reliability:On‑Time Delivery, Past Due, Lead Time Accuracy, Response Time adherence
    • Customer Experience:Customer Net Promoter Score (NPS)
    • Cost:Cost‑to‑Serve, Inventory Health
    • Execution Excellence:S&OE Maturity and Process Adoption

What your background should look like

  • Bachelor’s degree inbusiness, Supply Chain, Logistics, Industrial Engineering, or related field.
  • MBA or Master’s degree preferred.
  • 15+ yearsof experience in a multinational, high‑growth environment.
  • 8+ yearsof leadership experience managing global diverse teams.
  • Proven leadership experience inS&OE, supply chain execution, demand/supply planning, or operations management.
  • Strong business acumen with the ability to balanceshort‑term execution and long‑term strategic objectives.
  • Excellent communication and influencing skills, with demonstrated success engaging senior cross‑functional stakeholders.
  • Strong analytical capability with a track record of translating data into actionable decisions.
  • High proficiency withSAP (mandatory);IBP Responseexperience is a strong plus.
  • Demonstrated experience leadingtransformation, process standardization, and change managementinitiatives.

Competencies

SET : Strategy, Execution, Talent (for managers)

Similar jobs