Site Reliability Engineer — Data Platforms, IS&T Ai & Data Platforms

AI & Data Platforms (AiDP) is IS&T's engine for AI-powered innovation. The team brings together data, application development, and machine learning — including generative AI — along with data services and customer success functions, to help IS&T build solutions more efficiently and streamline the adoption and embedding of generative AI across Apple.

The AiDP Data Platforms team builds and operates data platforms at scale on the Cloud, helping Apple process, store, and access petabytes of data. We’re seeking an SRE to own the reliability, performance, and operability of our data and ML platforms — someone who thinks in SLOs, failure modes, and blast radius, and is passionate about keeping large-scale distributed systems fast, available, and cost-efficient. You’ll operate and harden our big data platform — built on open source and other technologies — that powers critical applications like analytics, reporting, and AI/ML. This means driving down MTTR, automating operational toil, tuning performance and cost, running capacity planning, and root-causing production incidents before and after they happen. You’re an independent, self-directed problem-solver who communicates clearly with both engineers and non-technical partners, and you’ll work across many teams to keep the platform running at Apple’s standard.