Site Reliability Engineer

Joint Mobile Engineering Team (JMET) is a security engineering team that provides critical services for Apple across every product line. From manufacturing to customer-facing operations, the team's services span the entire lifecycle of most Apple hardware. The team designs, implements, and supports services that improve customer safety and privacy through security services tightly coupled with hardware — including server-side solutions that activate Apple devices worldwide and support Apple's efforts in eSIM. The team works closely with cross-functional teams across Apple, as well as carriers and other third parties. Many of the team's services are referenced in the iOS Security Guide or discussed publicly online.

As a Site Reliability Engineer, you will participate in initiatives that are important to the success of upcoming product launches and security initiatives. You will also work with large cross-functional teams to align expectations and validate the work you're doing. This role is responsible for the reliability, monitoring, and operational health of production data center services. It includes triaging and resolving incidents, building automation to reduce manual work, and partnering with engineering teams to improve system resilience as services scale.