Site Quality Lead

## Position Summary This is an on-site (resident) role. The Site Quality Lead owns site quality execution and reporting accuracy, leads problem solving and corrective action effectiveness validation, and drives cross-functional alignment to improve quality performance and customer satisfaction. ## Key Responsibilities · Ensure the accuracy and completeness of quality reporting (e.g., detailed problem descriptions, SAP damage code selection, customer impact level). · Execute site quality objectives and track progress against defined targets. · Build and apply expertise in problem statement creation, root cause analysis, and corrective action effectiveness validation (e.g., 5-Why, Ishikawa/Fishbone). · Analyze quality data to identify trends and patterns and drive required improvements. · Assess site performance against customer expectations and drive gap-closure actions. · Partner with the site team and relevant stakeholders to resolve high-priority customer concerns and improve Lam’s quality performance. · Communicate changes in customer impact to the Factory and ensure in-progress 8D documentation is updated accordingly. · Drive process improvements and share best-known methods (BKMs) to improve results. · Utilize Lam escalation processes to address business process non-compliance. ## Qualifications / Requirements * Education: Bachelor’s or Master’s degree required. * Experience (meet one of the following): * 4+ years in the semiconductor industry or 4+ years in quality management; or * 10+ years in quality-related roles outside the semiconductor industry. * Tools/Skills: Proficient in data analysis and reporting tools such as Excel, Power BI (PBI), and/or SQN (or equivalent quality/data systems). * Personal Attributes: Able to work independently, perform well under pressure, strong communication skills, and fluent in English. * Travel: Willing and able to support short-term domestic and international business travel.