Service Manager - Zimbabwe

Service ManagerLocation: Harare, ZimbabweExperience Required: 7-10 Years Are you ready to drive change across service operations—improving productivity, increasing profitability, and ensuring customers always get it fixed right the first time?Restore Talent is searching for a proven Service Manager to lead a high-performing team for an international distributor in the agriculture and construction equipment sector.What you’ll do:Take ownership of service operations, in both field and workshop environments, ensuring timely, quality repairs with close to zero redo work.Lead and inspire a team of technicians, cultivating apprentices into lead technicians.Build lasting relationships with suppliers and clients, making the service division the primary reason customers choose us.Develop new service offerings, optimize resource utilization, and ensure best-in-class health and safety standards.Use your expertise in KPIs to transform service into the company’s leading profit driver.Who you are:Experienced in running profitable service operations for first-class distributors (7-10 years minimum).Driven to boost departmental results—productivity, profitability, and first-time repair success.Skilled at service administration, invoicing, and stakeholder engagement.What’s on offer:A combined fixed salary and performance-based monthly incentive.Ready to elevate service standards and be the leader who makes every fix count?Requirements7–10 years’ experience with a first-class distributor in a similar industry (agriculture or construction equipment)Proven track record running a profitable service organizationStrong leadership in both field and workshop operationsAbility to organize timely, quality repairs with no reworkSkilled in supplier relationships, service support, and trainingTeam development: able to build technicians from apprentice to lead levelStrict adherence to health and safety standardsAccurate and timely service administration and invoicingExpertise with service KPIs and profit generation for the departmentBenefitsCombined fixed salaryMonthly performance incentive based on department profitability, gross margin, and recovery against sales over the last 12 monthsExact package to be discussed and agreed uponService ManagerLocation: Harare, ZimbabweExperience Required: 7-10 Years Are you ready to drive change across service operations—improving productivity, increasing profitability, and ensuring customers always get it fixed right the first time?Restore Talent is searching for a proven Service Manager to lead a high-performing team for an international distributor in the agriculture and construction equipment sector.What you’ll do:Take ownership of service operations, in both field and workshop environments, ensuring timely, quality repairs with close to zero redo work.Lead and inspire a team of technicians, cultivating apprentices into lead technicians.Build lasting relationships with suppliers and clients, making the service division the primary reason customers choose us.Develop new service offerings, optimize resource utilization, and ensure best-in-class health and safety standards.Use your expertise in KPIs to transform service into the company’s leading profit driver.Who you are:Experienced in running profitable service operations for first-class distributors (7-10 years minimum).Driven to boost departmental results—productivity, profitability, and first-time repair success.Skilled at service administration, invoicing, and stakeholder engagement.What’s on offer:A combined fixed salary and performance-based monthly incentive.Ready to elevate service standards and be the leader who makes every fix count?Service ManagerService ManagerLocation: Harare, ZimbabweLocation:Experience Required: 7-10 YearsExperience Required:

Are you ready to drive change across service operations—improving productivity, increasing profitability, and ensuring customers always get it fixed right the first time?

Are you ready to drive change across service operations—improving productivity, increasing profitability, and ensuring customers always get it fixed right the first time?Are you ready to drive change across service operations—improving productivity, increasing profitability, and ensuring customers always get it fixed right the first time?

Restore Talent is searching for a proven Service Manager to lead a high-performing team for an international distributor in the agriculture and construction equipment sector.

Restore Talent is searching for a proven Service Manager to lead a high-performing team for an international distributor in the agriculture and construction equipment sector.Restore Talent is searching for a proven Service Manager to lead a high-performing team for an international distributor in the agriculture and construction equipment sector.

What you’ll do:

What you’ll do:What you’ll do:What you’ll do:

• Take ownership of service operations, in both field and workshop environments, ensuring timely, quality repairs with close to zero redo work.

Take ownership of service operations, in both field and workshop environments, ensuring timely, quality repairs with close to zero redo work.

• Lead and inspire a team of technicians, cultivating apprentices into lead technicians.

Lead and inspire a team of technicians, cultivating apprentices into lead technicians.

• Build lasting relationships with suppliers and clients, making the service division the primary reason customers choose us.

Build lasting relationships with suppliers and clients, making the service division the primary reason customers choose us.

• Develop new service offerings, optimize resource utilization, and ensure best-in-class health and safety standards.

Develop new service offerings, optimize resource utilization, and ensure best-in-class health and safety standards.

• Use your expertise in KPIs to transform service into the company’s leading profit driver.

Use your expertise in KPIs to transform service into the company’s leading profit driver.

Who you are:

Who you are:Who you are:Who you are:

• Experienced in running profitable service operations for first-class distributors (7-10 years minimum).

Experienced in running profitable service operations for first-class distributors (7-10 years minimum).

• Driven to boost departmental results—productivity, profitability, and first-time repair success.

Driven to boost departmental results—productivity, profitability, and first-time repair success.

• Skilled at service administration, invoicing, and stakeholder engagement.

Skilled at service administration, invoicing, and stakeholder engagement.

What’s on offer:What’s on offer:A combined fixed salary and performance-based monthly incentive.

Ready to elevate service standards and be the leader who makes every fix count?

Ready to elevate service standards and be the leader who makes every fix count?Ready to elevate service standards and be the leader who makes every fix count?