Senior Trainer/Field Service & Operational Planner

The Opportunity:
We are seeking a highly capable professional to provide Trainer and Operational Planning Support for government, military, and commercial training programs. This role integrates hands-on instructional delivery, unmanned aircraft systems (UAS) expertise, operational planning, mission support, and field-based technical operations. The ideal candidate brings deep military operational experience, strong instructional background, UxS, C-UxS, autonomy qualifications, and proven ability to support mission execution in demanding environments.

Travel Requirements

• 40–60% travel, including domestic and international locations.
• Ability to support field exercises, customer demonstrations, and operational deployments.

Responsibilities:

• Develop and implement training strategies and programs for operators, maintainers, and system administrators.
• Assess training effectiveness through various metrics.
• Provide on-site technical assistance and support.
• Coordinate system installation, testing, and acceptance activities.
• Lead operational planning activities for customer missions and exercises.
• Conduct mission analysis and capability assessments.
• Serve as a trusted advisor to military and government customers.
• Provide operational feedback to product management and engineering teams.
• Support integrated product teams and program reviews.
• Contribute to schedules, risk management, issue resolution, and milestone planning.

Qualifications:
Required:

Education

• Bachelor's degree in Military Science, Education, Engineering, Operations Management, Business Administration, or related field.
• Master's degree preferred.

Experience

• Active Secret Level Clearance preferred or Ability to obtain Secret level clearance.
• 15+ years of military, government, or defense industry experience.
• 5+ years managing training programs and instructional development.
• Experience serving as a Field Service Representative or operational support lead.
• Experience supporting military exercises, operational testing, or fielding activities.
• Experience developing training materials and conducting classroom and field instruction.
• Experience supporting complex ISR, C5ISR, UAS, Counter-UAS, communications, sensor, or defense systems preferred.
• Military officer or senior NCO experience.
• Joint, combatant command, or operational staff experience.
• Mission planning or operational employment experience.
• Training and doctrine development experience.
• Operational test and evaluation experience

Desired:

• Instructional systems design (ISD)
• Operational planning processes (MDMP, JOPP)
• Technical troubleshooting
• Customer relationship management
• Executive-level briefing skills
• PMP (Project Management Professional)
• Certified Professional in Talent Development (CPTD)
• UAS Pilots license

Level Description:
◦ Recognized subject matter expert
◦ Manages large projects or processes
◦ Limited oversight from manager
◦ Coaches, reviews and delegates work to lower level professionals
◦ Problems faced are difficult and often complex
◦ Influences others regarding policies, practices and procedures

Organizational Impact:
◦ Works to achieve operational targets with major impact on the departmental results. Contributes to the development of goals for the department and planning efforts (budgets, operational plans, etc.). May manage large projects or processes that span outside of immediate job area. Work is performed with limited oversight.

Innovation & Complexity:
◦ Responsible for making moderate to significant improvements of processes, systems or products to enhance performance of job area.
◦ Problems and issues faced are numerous and undefined, and require detailed information gathering, analysis and investigation to understand the problem. Problems are difficult and moderately complex. Problems typically impact multiple departments or specialties. Problems are typically solved through drawing from prior experience and analysis of issues.

Communication & Influence:
◦ Communicates with parties within and outside of own job function. Typically has responsibility for communicating with parties external to the organization (e.g., customers, vendors, etc.)
◦ Works to influence parties within and outside of the job function at an operational level regarding policies, procedures and practices.

Leadership & Talent Management:
◦ Typically, responsible for providing guidance, coaching and training to other employees within job area. Typically, responsible for leading major/complex projects at this level, involving delegation of work and review of work products.

Knowledge & Experience:
◦ Requires deep knowledge of job area typically obtained through advanced education combined with experience. Typically viewed as having a specialty within discipline. May have broad knowledge of project management.
◦ Typically has a University Degree (BA/BS) or equivalent experience and minimum 7 years of related work.

Financial Responsibility:
◦ N/A

Program Headcount:
◦ N/A