Senior Executive

• Ensure all invoices and credit notes are produced in a timely fashion in line with SLA’s
• Ensure all billing and collections are managed effectively and customer notes updated on the collections dash-board
• Update customer collections strategy – send monthly dunning information and keep accurate records of disputed invoices at site level.
• Create receipts from the bank statement and invoice daily
• Ensure receipts are posted to the correct customer accounts
• Allocate payments to the correct invoices
• Ensure the AR mailbox is managed and that all email queries are responded within SLA
• Ensure all adjustments/write offs are processed in fusion in a timely accurate manner.
• Register refunds daily with AR mailbox and on the refunds log

Bachelor Degree or Post Graduate Degree 1 - 3 years

• Ensure all invoices and credit notes are produced in a timely fashion in line with SLA’s
• Ensure all billing and collections are managed effectively and customer notes updated on the collections dash-board
• Update customer collections strategy – send monthly dunning information and keep accurate records of disputed invoices at site level.
• Create receipts from the bank statement and invoice daily
• Ensure receipts are posted to the correct customer accounts
• Allocate payments to the correct invoices
• Ensure the AR mailbox is managed and that all email queries are responded within SLA
• Ensure all adjustments/write offs are processed in fusion in a timely accurate manner.
• Register refunds daily with AR mailbox and on the refunds log