Senior DevOps Engineer

Job detailsApplication formAbout the Role:As a Senior Devops Engineer you will maintain, manage and improve day-to-day operations that keep our platform secure and availableWhat will you do:- Own implementation of features, enhancements, bugs, security fixes, support, and tasks of multiple components- Identity and make recommendations to improve processes or deployment architecture to reduce bottlenecks and improve efficiency- Implement features, enhancements, bugs, security fixes and provide support and execute tasks- Mentor associate engineers so that they are capable of independently doing their responsibilities- Handle incidents response and remediationWhat are we looking for?Must have:- BS / MS degree in computer science from premier institutes with top grades or equivalent practical experience.- 4 to 6 years of experience working into DevOps.- Experience or working knowledge of provisioning and managing infrastructure as code with CloudFormation or Terraform in production- Experience of being on call schedule to support production- Experience or working knowledge of packaging and deploying application with docker using ECS or KubernetesGood to Have: - Proficient in one coding language prefereblily Golang or Java- AWS Devops CertificationWho will you report to: Team Lead DevOpsWhy join us:- Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation.- You are passionate about technology and its impact on the high-growth mobile technology space- Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide.- Work with the smartest people who built software impacting billions of people- Work in a fast-paced, dynamic environment where your contribution mattersLearn MoreGet to know us better before you apply!Check out our product documentation, engineering blog, and customer stories to see how we work and what we value.CleverAI CleverTap Developer DocumentationBlogsTesseractDB™CleverTap Product DemoValues About CleverTap:CleverTap is the world’s leading AI-first, all-in-one customer engagement and retention platform, redefining how brands build lasting customer relationships in the Agentic era. Powered by its proprietary CleverAI™ Decisioning Engine and the Agentic Universe, CleverTap enables autonomous, real-time decision-making that helps organizations deliver 1:1 individualized experiences at scale while maximizing ROI.Its unified platform brings together an AI-native Personalization Engine, automated Journey Orchestration, its proprietary Customer Data Platform – TesseractDB™, and deep customer and product analytics to power truly intelligent, self-optimizing engagement across channels including mobile, web, email, SMS, WhatsApp, and more. By seamlessly connecting data, insights, and activation, CleverTap ensures every interaction is contextual, coordinated, and conversion-driven.Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Personalization Engines and a Strong Performer in The Forrester Wave™, CleverTap is at the forefront of the shift from campaign-led marketing to agent-led growth. Trusted by more than 2,000 global brands including IKEA, Tesco, Burger King, Levi’s, Decathlon, Domino’s, 7-Eleven, Jio, Grab, Carousell, and Emirates NBD, CleverTap helps businesses drive measurable growth through meaningful, autonomous customer engagement.Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap has 600+ employees across offices in the US, the Middle East, Asia, and LATAM.For more information, visit https://clevertap.com/ or follow us on Linkedin and X. Join us in shaping the future of engagement.CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace. Apply for this positionAutofill from resumeSave time by uploading your resume. (Only PDF or DOCX format supported)Upload filePersonal InformationFirst name*Last name*Email*Phone*🇺🇸+1LinkedIn URLWebsite URLProfileResume*Drag and drop files or click to uploadSupported files: .pdf & .docx, up to 20 MBCover LetterDrag and drop files or click to uploadSupported files: .pdf & .docx, up to 20 MBADDITIONAL INFORMATIONTotal years of experience*Current Location *Current Compensation (Annual CTC)*Expected Compensation (Annual CTC)*Notice Period (in Days)*This is a Mumbai based role and we work from office for all 5 days. Are you open to relocating to Mumbai?*YesNoWhich cloud have you worked on?*ADDITIONAL INFORMATION (QS)Q1. Your production EKS cluster currently runs with endpoint_public_access = true and the CIDR allow-list set to 0.0.0.0/0. The platform team uses kubectl from laptops worldwide. Pick the first change:*Select an optionQ2. You inherit a 300-node EKS cluster running at 35% average CPU utilization. Finance wants compute spend down. Pick your first action:*Select an optionQ3. You're standing up Terraform state for a platform team of 12 engineers across 3 AWS accounts (dev/staging/prod) and 4 regions. Pick the structure:*Select an optionQ4. Production is degraded. The event-ingestion deployment has been in CrashLoopBackOff for 8 minutes after a deploy that landed 12 minutes ago. Pods exit with code 1 (not 137). The previous version was stable. Pick your first action:*Select an optionQ5. You hit 60% auto-resolving alerts (resolve in <5 min, no human action). Pick what you do first:*Select an optionApply for this positionJob detailsApplication form