Job description
Citi is looking for a Senior DevOps Engineer to join its Technology team and play a key role in designing, building, and optimizing the application systems and platforms that power critical business operations on a global scale. In this role, you will apply deep technical expertise across CI/CD pipelines, container orchestration, cloud infrastructure, and observability to deliver resilient, high-quality software systems. Your work will directly shape how Citi's engineering teams build, ship, and monitor production services across a complex and high-impact technology environment. # Responsibilities * Design and implement CI/CD pipelines using Git, Tekton, and Harness to accelerate and standardize software delivery across engineering teams. * Build and manage containerized workloads on Kubernetes and OpenShift using Helm, ensuring systems are scalable, reliable, and production ready. * Architect and maintain observability solutions — including log aggregation with Splunk and Elastic/Kibana, and metrics monitoring with Prometheus and Grafana — to give engineering teams real-time visibility into system health. * Evaluate complex technical problems across application systems, business processes, and delivery pipelines, and develop engineering solutions that meet specific business requirements. * Collaborate with development teams, business users, and technology stakeholders to define operating standards, resolve technical issues, and recommend engineering improvements. * Develop and enforce security measures across the software delivery lifecycle, ensuring system design supports compliance with applicable policies and technical standards. * Act as a technical authority for junior and mid-level engineers, providing guidance, code review, and hands-on support to elevate team capability. # Required Qualifications & Skills * 4 to 8 years of experience in software engineering, systems development, or DevOps with demonstrated delivery in complex technical environments. * Hands-on experience with CI/CD tooling, including Git-based workflows, pipeline configuration, and automated build and deployment processes. * Practical knowledge of Kubernetes and OpenShift for container orchestration, including Helm chart development and cluster management. * Working knowledge of Linux administration and shell scripting to support automation, system configuration, and operational tasks. * Experience delivering and managing software projects end-to-end, from planning and design through to testing and production deployment. * Ability to work autonomously in a fast-paced environment, managing competing priorities and adapting to changing technical or business requirements. * Bachelor's degree in a relevant field or equivalent practical experience. # Beneficial Skills & Qualifications * Experience with AWS cloud services, including infrastructure provisioning, managed services, and cloud-native deployment patterns. * Background in observability engineering, including setting up APM tools such as AppDynamics or Datadog to monitor application performance in production. * Experience defining and measuring SLOs and SLIs for production services, translating reliability targets into actionable monitoring and alerting strategies. # What We Offer At Citi, you will work on engineering challenges that operate at genuine global scale, within a team that values technical excellence, collaborative problem-solving, and continuous improvement. This is an environment where your expertise has direct impact on production systems used by clients and businesses worldwide. * A hybrid working model, with 3 days in the office and 2 days working remotely, giving you flexibility alongside meaningful in-person collaboration. * Exposure to a broad and modern technology stack spanning cloud infrastructure, container platforms, and advanced observability tooling. * The opportunity to operate with real autonomy, taking ownership of technical decisions and driving engineering standards across the team. * Access to learning and development programmes that support ongoing growth in cloud, DevOps, and platform engineering disciplines. * A competitive total compensation package, including financial well-being benefits and access to Citi's broader employee support resources. * Wellbeing and family support programmes are designed to help you maintain balance and thrive both professionally and personally. Apply now to bring your DevOps engineering expertise to a global technology team where your work shapes the reliability, security, and performance of systems that matter. \------------------------------------------------------ ## Job Family Group: Technology \------------------------------------------------------ ## Job Family: Applications Development \------------------------------------------------------ ## Time Type: Full time \------------------------------------------------------ ## Most Relevant Skills Please see the requirements listed above. \------------------------------------------------------ ## Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. \------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. 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