Infosys Public Services is seeking a Senior Change Management Consultant. This position will interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high-level design artifacts; deliver high-quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty. This is an opportunity to be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.Required Qualifications:
Infosys Public Services is seeking a SenInfosys Public Services is seeking a Senior Change Management Consultant. This position will interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high-level design artifacts; deliver high-quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty. This is an opportunity to be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.Required Qualifications:ior Change Management Consultant. This position will interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high-level design artifacts; deliver high-quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty. This is an opportunity to be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.Required Qualifications:
Required Qualifications:- Candidate must be located within commuting distance in Ottawa, ON or be willing to relocate to the area.
Candidate must be located within commuting distance in Ottawa, ON or be willing to relocate to the area.Candidate must be located within commuting distance in Ottawa, ON or be willing to relocate to the area.
- Bachelors Degree in Engineering. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Bachelors Degree in Engineering. Will also consider three years of progressive experience in the specialty in lieu of every year of education.Bachelors Degree in Engineering. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- At least 4 years of Information Technology experience.
At least 4 years of Information Technology experience.At least 4 years of Information Technology experience.
- Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.Job Description:The Change Management SME provides strategic advisory services and subject matter expertise to support large-scale digital transformation initiatives, organizational change, stakeholder adoption, and culture transformation activities associated with the OPGT IT Modernization Project. This role advises the OPGT Project Team on the application of recognized change management methodologies and best practices to ensure successful adoption of Microsoft Dynamics 365 solutions, new business processes, and modern ways of working. The resource will focus on minimizing organizational disruption, increasing stakeholder engagement, and achieving high levels of user adoption, readiness, and proficiency. Preferred Qualifications:Job Description:The Change Management SME provides strategic advisory services and subject matter expertise to support large-scale digital transformation initiatives, organizational change, stakeholder adoption, and culture transformation activities associated with the OPGT IT Modernization Project. This role advises the OPGT Project Team on the application of recognized change management methodologies and best practices to ensure successful adoption of Microsoft Dynamics 365 solutions, new business processes, and modern ways of working. The resource will focus on minimizing organizational disruption, increasing stakeholder engagement, and achieving high levels of user adoption, readiness, and proficiency. Preferred Qualifications:
Job Description:Preferred Qualifications:- Provide advisory services related to organizational change management, stakeholder engagement, adoption planning, and transformation readiness.
Provide advisory services related to organizational change management, stakeholder engagement, adoption planning, and transformation readiness.Provide advisory services related to organizational change management, stakeholder engagement, adoption planning, and transformation readiness.
- Advise the OPGT Project Team on the application of recognized change management frameworks such as ADKAR, Prosci, or Kotter.
Advise the OPGT Project Team on the application of recognized change management frameworks such as ADKAR, Prosci, or Kotter.Advise the OPGT Project Team on the application of recognized change management frameworks such as ADKAR, Prosci, or Kotter.
- Assess organizational readiness and identify impacts associated with technology, process, policy, and operational changes.
Assess organizational readiness and identify impacts associated with technology, process, policy, and operational changes.Assess organizational readiness and identify impacts associated with technology, process, policy, and operational changes.
- Develop and recommend change management strategies, communication plans, stakeholder engagement approaches, and adoption roadmaps.
Develop and recommend change management strategies, communication plans, stakeholder engagement approaches, and adoption roadmaps.Develop and recommend change management strategies, communication plans, stakeholder engagement approaches, and adoption roadmaps.
- Support change impact assessments across business units and stakeholder groups.
Support change impact assessments across business units and stakeholder groups.Support change impact assessments across business units and stakeholder groups.
- Advise on approaches to managing resistance, building awareness, and increasing stakeholder buy-in.
Advise on approaches to managing resistance, building awareness, and increasing stakeholder buy-in.Advise on approaches to managing resistance, building awareness, and increasing stakeholder buy-in.
- Provide recommendations for organizational culture transformation and workforce transition activities.
Provide recommendations for organizational culture transformation and workforce transition activities.Provide recommendations for organizational culture transformation and workforce transition activities.
- Support leadership engagement, executive sponsorship, and change champion network development.
Support leadership engagement, executive sponsorship, and change champion network development.Support leadership engagement, executive sponsorship, and change champion network development.
- Collaborate with training, communications, and business process teams to ensure integrated change enablement activities.
Collaborate with training, communications, and business process teams to ensure integrated change enablement activities.Collaborate with training, communications, and business process teams to ensure integrated change enablement activities.
- Assist with user adoption measurement, benefits realization tracking, and continuous improvement initiatives.
Assist with user adoption measurement, benefits realization tracking, and continuous improvement initiatives.Assist with user adoption measurement, benefits realization tracking, and continuous improvement initiatives.
- Support knowledge transfer, stakeholder workshops, and change management governance activities.
Support knowledge transfer, stakeholder workshops, and change management governance activities.Support knowledge transfer, stakeholder workshops, and change management governance activities.
- Minimum 5 years of experience leading or advising on large-scale digital transformation and organizational change initiatives.
Minimum 5 years of experience leading or advising on large-scale digital transformation and organizational change initiatives.Minimum 5 years of experience leading or advising on large-scale digital transformation and organizational change initiatives.
- Demonstrated experience applying recognized change management frameworks such as:
Demonstrated experience applying recognized change management frameworks such as:Demonstrated experience applying recognized change management frameworks such as:
ProsciProsci
ADKARADKAR
KotterKotter
- Equivalent enterprise change management methodologies.
Equivalent enterprise change management methodologies.Equivalent enterprise change management methodologies.
- Experience supporting change initiatives involving Microsoft Dynamics 365, enterprise applications, business process modernization, or digital transformation programs.
Experience supporting change initiatives involving Microsoft Dynamics 365, enterprise applications, business process modernization, or digital transformation programs.Experience supporting change initiatives involving Microsoft Dynamics 365, enterprise applications, business process modernization, or digital transformation programs.
- Strong understanding of organizational culture change, stakeholder engagement, communications, and adoption strategies.
Strong understanding of organizational culture change, stakeholder engagement, communications, and adoption strategies.Strong understanding of organizational culture change, stakeholder engagement, communications, and adoption strategies.
- Experience conducting change impact assessments and organizational readiness evaluations.
Experience conducting change impact assessments and organizational readiness evaluations.Experience conducting change impact assessments and organizational readiness evaluations.
- Strong facilitation, stakeholder management, and communication skills.
Strong facilitation, stakeholder management, and communication skills.Strong facilitation, stakeholder management, and communication skills.
- Ability to provide practical, actionable recommendations in an advisory capacity.
Ability to provide practical, actionable recommendations in an advisory capacity.Ability to provide practical, actionable recommendations in an advisory capacity.
- Prosci Change Management Certification or equivalent industry-recognized certification.
Prosci Change Management Certification or equivalent industry-recognized certification.Prosci Change Management Certification or equivalent industry-recognized certification.
- Experience supporting public sector transformation initiatives.
Experience supporting public sector transformation initiatives.Experience supporting public sector transformation initiatives.
- Familiarity with Microsoft Dynamics 365, Power Platform, Azure, and cloud-based transformation programs.
Familiarity with Microsoft Dynamics 365, Power Platform, Azure, and cloud-based transformation programs.Familiarity with Microsoft Dynamics 365, Power Platform, Azure, and cloud-based transformation programs.
- Experience with large-scale business process re-engineering and modernization initiatives.
Experience with large-scale business process re-engineering and modernization initiatives.Experience with large-scale business process re-engineering and modernization initiatives.
- Knowledge of training and learning enablement strategies that support technology adoption.
Knowledge of training and learning enablement strategies that support technology adoption.Knowledge of training and learning enablement strategies that support technology adoption.
- Proven experience providing advisory services to project teams and organizations undergoing significant technology and business transformation.
Proven experience providing advisory services to project teams and organizations undergoing significant technology and business transformation.Proven experience providing advisory services to project teams and organizations undergoing significant technology and business transformation.
- Experience developing and implementing change management strategies that drive user adoption, proficiency, and sustained business outcomes.
Experience developing and implementing change management strategies that drive user adoption, proficiency, and sustained business outcomes.Experience developing and implementing change management strategies that drive user adoption, proficiency, and sustained business outcomes.
- Experience supporting stakeholders through process redesign, digital modernization, and operational change initiatives. The OPGT specifically identifies Change Management as a vendor advisory service area intended to support successful adoption and organizational readiness across Project Workstreams.
Experience supporting stakeholders through process redesign, digital modernization, and operational change initiatives. The OPGT specifically identifies Change Management as a vendor advisory service area intended to support successful adoption and organizational readiness across Project Workstreams.Experience supporting stakeholders through process redesign, digital modernization, and operational change initiatives. The OPGT specifically identifies Change Management as a vendor advisory service area intended to support successful adoption and organizational readiness across Project Workstreams.
- Organizational Change Management
Organizational Change ManagementOrganizational Change Management
Digital TransformationDigital Transformation
- Organizational Culture Change
Organizational Culture ChangeOrganizational Culture Change
Stakeholder EngagementStakeholder Engagement
- Executive Sponsorship and Leadership Enablement
Executive Sponsorship and Leadership EnablementExecutive Sponsorship and Leadership Enablement
Change Impact AssessmentChange Impact Assessment
- Organizational Readiness Assessment
Organizational Readiness AssessmentOrganizational Readiness Assessment
Communications PlanningCommunications Planning
- User Adoption and Proficiency
User Adoption and ProficiencyUser Adoption and Proficiency
Benefits RealizationBenefits Realization
Prosci MethodologyProsci Methodology
ADKAR FrameworkADKAR Framework
Kotter Change FrameworkKotter Change Framework
- Training and Change Enablement
Training and Change EnablementTraining and Change Enablement
- Change Governance and Measurement
Change Governance and MeasurementChange Governance and Measurement
- Change management strategy and roadmap.
Change management strategy and roadmap.Change management strategy and roadmap.
- Organizational readiness assessments.
Organizational readiness assessments.Organizational readiness assessments.
- Change impact assessment reports.
Change impact assessment reports.Change impact assessment reports.
- Stakeholder engagement and communication recommendations.
Stakeholder engagement and communication recommendations.Stakeholder engagement and communication recommendations.
- User adoption and change measurement frameworks.
User adoption and change measurement frameworks.User adoption and change measurement frameworks.
- Change risk identification and mitigation strategies.
Change risk identification and mitigation strategies.Change risk identification and mitigation strategies.
- Executive and leadership advisory materials.
Executive and leadership advisory materials.Executive and leadership advisory materials.
- Workshop facilitation and knowledge transfer sessions.
Workshop facilitation and knowledge transfer sessions.Workshop facilitation and knowledge transfer sessions.
- Advisory reports supporting successful organizational transformation.
Advisory reports supporting successful organizational transformation.Advisory reports supporting successful organizational transformation.Estimated annual compensation range for this role will be as follows:In Mississauga, ON: $92,740 to $123,375.Estimated annual compensation range for this role will be as follows:In Mississauga, ON: $92,740 to $123,375.
Estimated annual compensation range for this role will be as follows:About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
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