Job description
Basic Functions
- Review and identify different types of documents
- Verify and update Claim information based on set requirements or procedures within the claim for Workers Comp line of business
- Research and gather Workers Compensation claim information
- Ensure that transactions are processed as per desktop procedures
- Basic experience in reviewing documents and validating information
- Achieve individual productivity and quality goals
- Integrate procedural changes into daily routine
Provide quality review to ensure accuracy, if required
Basic Functions- Verify and update Claim information based on set requirements or procedures within the claim for Workers Comp and other business lines
- Handling inbound/outbound calls from the customers
- Customer service for claims & policy Admin
Ensure that calls are handled as per standard procedure
Bachelor's/Master's in any stream 2-5 years
Basic Functions- Verify and update Claim information based on set requirements or procedures within the claim for Workers Comp and other business lines
- Handling inbound/outbound calls from the customers
- Customer service for claims & policy Admin
Ensure that calls are handled as per standard procedure