SAP BusinessObjects BI Platform

Role description

SAP BusinessObjects Admin

Location - Toorance CA 4 Days Mandatory work from Office

Key Responsibilities

Platform Administration

Administer and maintain SAP BusinessObjects BI Platform environments Development QA Production

Manage Central Management Console CMC Central Management Server CMS and associated BI services

Perform user group role and security administration

Monitor system health performance and capacity utilization

Manage server configurations service scheduling and report distribution

Platform Upgrade Installation Configuration

Plan execute and support SAP BusinessObjects platform upgrades migrations and patch installations

Install and configure SAP BusinessObjects BI Platform components and client tools

Perform system backup recovery and disaster recovery activities

Configure SSO authentication methods AD LDAP and security settings

Validate system functionality and conduct postupgrade testing

Prepare upgrade documentation implementation plans and rollback procedures

L1L2 Production Support

Provide Level 1 and Level 2 support for incidents service requests and problem management activities

Troubleshoot platform issues related to CMS Web Intelligence Crystal Reports Adaptive Processing Servers and scheduling services

Analyze logs identify root causes and implement corrective actions

Monitor scheduled jobs and resolve failures within defined SLAs

Coordinate with SAP support teams infrastructure teams and business stakeholders for issue resolution

Participate in oncall and production support rotations when required

Monitoring Maintenance

Perform regular health checks and system audits

Apply SAP patches hotfixes and maintenance packs

Ensure adherence to security compliance and operational standards

Maintain technical documentation SOPs and knowledge base articles