Full-Time Sales Support / Customer Support Associate Location: Astoria, NY 11106Employment Type: Full-TimePay: $18.00–$20.00 per hour (DOE)Hiring Timeline: Immediate Opening (ASAP) About the Position A well-established international company specializing in premium water and wellness products is seeking a friendly and customer-focused Sales Support / Customer Support Associate to join its New York branch. In this on-site role, you will assist customers with product inquiries, provide information about products and services, conduct product demonstrations, and support daily sales and branch operations. Training will be provided, making this an excellent opportunity for someone seeking stable, long-term employment with a growing company. Key Responsibilities Welcome customers and provide exceptional customer serviceAnswer questions about products and servicesAssist customers throughout the purchasing processSupport on-site sales activitiesConduct product demonstrations and explain product features and benefitsBuild strong relationships with customers to encourage repeat businessMaintain an organized, clean, and visually appealing showroomProcess sales transactions using the POS (Point-of-Sale) systemMaintain accurate sales records and customer informationPrepare basic sales reports as neededCollaborate with team members to support daily branch operationsPerform additional administrative and customer support duties as assigned Qualifications Required Qualifications Friendly, outgoing, and customer-oriented personalityStrong communication and interpersonal skillsProfessional attitude with excellent customer service skillsBasic computer skillsAbility to stand for extended periodsAbility to lift up to approximately 30 lbs.Must be available to work on SaturdaysMust be interested in long-term employment Preferred Qualifications Bilingual or trilingual candidates (English plus another language) are highly preferred. Languages such as Japanese, Chinese, Korean, Vietnamese, Tagalog, and Spanish are especially welcomed.Previous retail sales, showroom, customer service, or sales support experienceExperience using POS (Point-of-Sale) systemsExperience working in a multicultural environmentInterest in health, wellness, or consumer products Work Schedule This is a full-time position (5 days per week). Applicants must be available to work on Saturdays. The weekly work schedule will be discussed during the interview process. Compensation $18.00–$20.00 per hour (DOE) Benefits Eligible employees may receive: Medical, Dental & Vision InsuranceFlexible Spending Account (FSA)Group Life & AD&D InsuranceVoluntary Life & AD&D InsuranceLong-Term Disability CoveragePet Discount Plan10 Paid Holidays per YearPaid Vacation401(k) Plan (Traditional & Roth Options) Why Join Us? Immediate hiring opportunityStable, full-time positionComprehensive benefits packageSupportive and friendly team environmentPaid training providedLong-term career opportunity with a growing international company

Full-Time Sales Support / Customer Support Associate

Full-Time Sales Support / Customer Support Associate

Location: Astoria, NY 11106Employment Type: Full-TimePay: $18.00–$20.00 per hour (DOE)Hiring Timeline: Immediate Opening (ASAP)

Location:Employment Type:Pay:$18.00–$20.00 per hour (DOE)Hiring Timeline:

About the Position

About the Position

A well-established international company specializing in premium water and wellness products is seeking a friendly and customer-focused Sales Support / Customer Support Associate to join its New York branch.

Sales Support / Customer Support Associate

In this on-site role, you will assist customers with product inquiries, provide information about products and services, conduct product demonstrations, and support daily sales and branch operations. Training will be provided, making this an excellent opportunity for someone seeking stable, long-term employment with a growing company.

Key Responsibilities

Key Responsibilities

• Welcome customers and provide exceptional customer service
• Answer questions about products and services
• Assist customers throughout the purchasing process
• Support on-site sales activities
• Conduct product demonstrations and explain product features and benefits
• Build strong relationships with customers to encourage repeat business
• Maintain an organized, clean, and visually appealing showroom
• Process sales transactions using the POS (Point-of-Sale) system
• Maintain accurate sales records and customer information
• Prepare basic sales reports as needed
• Collaborate with team members to support daily branch operations
• Perform additional administrative and customer support duties as assigned

Qualifications

Qualifications

Required Qualifications

Required Qualifications

• Friendly, outgoing, and customer-oriented personality
• Strong communication and interpersonal skills
• Professional attitude with excellent customer service skills
• Basic computer skills
• Ability to stand for extended periods
• Ability to lift up to approximately 30 lbs.
• Must be available to work on Saturdays

Must be available to work on Saturdays

• Must be interested in long-term employment

Preferred Qualifications

Preferred Qualifications

• Bilingual or trilingual candidates (English plus another language) are highly preferred. Languages such as Japanese, Chinese, Korean, Vietnamese, Tagalog, and Spanish are especially welcomed.

Bilingual or trilingual candidates (English plus another language) are highly preferred. Languages such as Japanese, Chinese, Korean, Vietnamese, Tagalog, and Spanish are especially welcomed.

• Previous retail sales, showroom, customer service, or sales support experience
• Experience using POS (Point-of-Sale) systems
• Experience working in a multicultural environment
• Interest in health, wellness, or consumer products

Work Schedule

Work Schedule

This is a full-time position (5 days per week).

Applicants must be available to work on Saturdays.

Applicants must be available to work on Saturdays.

The weekly work schedule will be discussed during the interview process.

Compensation

Compensation

• $18.00–$20.00 per hour (DOE)

$18.00–$20.00 per hour (DOE)

Benefits

Benefits

Eligible employees may receive:

• Medical, Dental & Vision Insurance
• Flexible Spending Account (FSA)
• Group Life & AD&D Insurance
• Voluntary Life & AD&D Insurance
• Long-Term Disability Coverage
• Pet Discount Plan
• 10 Paid Holidays per Year

10 Paid Holidays per Year

• Paid Vacation

Paid Vacation

• 401(k) Plan (Traditional & Roth Options)

Why Join Us?

Why Join Us?

• Immediate hiring opportunity
• Stable, full-time position
• Comprehensive benefits package
• Supportive and friendly team environment
• Paid training provided
• Long-term career opportunity with a growing international company