Job description
Responsibilities:
- Responsible for all sales activities in store within Hermès standards of image and services worldwide
- Deliver quality and consistency of service including identifying customers’ needs, developing client relationships, sale, and delivering post-sale services
- Achieving sales target and maintaining a high level of customer service, product knowledge and basic operational procedures
- Build and maintain long-term relationship with customers by providing excellent customer experience
- Assist with inventory and special projects as needed
- Other duties as assigned
- Minimum 2 years relevant retail management or operation experience in luxury brands, high-end fashion, jewelry and watch retailing industry or in similar capacity
- Strong motivation towards becoming a Hermes Ambassador and providing excellent customer service
- Strong commitment towards teamwork
- Energetic, passionate and positive working attitude
- Excellent in presentation, interpersonal and communication skills
- Good command of Cantonese, English and Mandarin