Sales and Marketing Executive (Industrial Park) - Penang

Property & Model Maintenance: Oversee the upkeep and presentation standards of the sales gallery, mock-up units, and scale models.Planning & Scheduling: Assist in planning the company's Sales & Marketing schedules, campaigns, and activities.Budgetary Compilation: Assist in compiling budgetary costs for Sales & Marketing activities, campaigns, and product launches.Campaign Execution: Execute planned or assigned Sales & Marketing activities within the designated timelines.Outreach & Event Participation: Participate in Sales & Marketing events, including group visits, presentations, networking sessions, sales talks, roadshows, and trade missions.Vendor & Service Provider Management: Liaise with vendors and external parties regarding service delivery, quotations, and timely task completion.Inventory Control: Monitor inventory records and update or reorder necessary stock on a weekly and timely basis.Enquiry Logging & Follow-Up: Log all walk-in, phone, and email enquiries into the enquiry report and perform timely follow-ups.Digital Media & Inbox Monitoring: Monitor the enquiry inbox daily and ensure company website information is regularly updated.Visitor Hospitality & Presentations: Prepare sales brochures and goodie bags for visitors, and provide relevant services such as product presentations and site tours.Operational Continuity: Support marketing initiatives and enquiry handling to prevent disruptions or delayed responses to customer inquiries and issues.Documentation Management: Assist in compiling necessary Sales & Marketing documentation for internal reference and external proposals.Collections & Billing Oversight: Monitor and follow up on project progress, progress billings, and payment collections, escalating urgent matters to the Head of Department.Handover & Customer Service: Handle customer requests, compile feedback during project implementation, and support the handing-over process and post-completion stage.Unit Inspection & Joint Handover: Conduct unit inspections and handovers alongside the Project/Contracts department and customers.Defect Rectification Tracking: Track defect rectification progress and maintain accurate records for internal reference and customer records.Reporting & Market Intelligence: Compile and summarize market surveys, sales reports, marketing reports, and enquiry logs for the Head of Department.ISO Compliance & KPI Monitoring: Monitor all Sales & Marketing activities and Key Performance Indicators (KPIs) to ensure full compliance with ISO standards.Ad-Hoc Support: Perform additional tasks and ad-hoc duties as assigned by the Head of Department or management.RequirementsBachelor's Degree in Marketing, Business Administration, Retail Management, or a related discipline.Minimum 2 years of experience in industrial park, property or related field. Excellent command of English and Mandarin, both written and spoken.Proficient in Microsoft Office and digital marketing tools.Commercially minded with strong customer relationship management skills.Benefits​- Industrial park exposureProperty & Model Maintenance: Oversee the upkeep and presentation standards of the sales gallery, mock-up units, and scale models.Planning & Scheduling: Assist in planning the company's Sales & Marketing schedules, campaigns, and activities.Budgetary Compilation: Assist in compiling budgetary costs for Sales & Marketing activities, campaigns, and product launches.Campaign Execution: Execute planned or assigned Sales & Marketing activities within the designated timelines.Outreach & Event Participation: Participate in Sales & Marketing events, including group visits, presentations, networking sessions, sales talks, roadshows, and trade missions.Vendor & Service Provider Management: Liaise with vendors and external parties regarding service delivery, quotations, and timely task completion.Inventory Control: Monitor inventory records and update or reorder necessary stock on a weekly and timely basis.Enquiry Logging & Follow-Up: Log all walk-in, phone, and email enquiries into the enquiry report and perform timely follow-ups.Digital Media & Inbox Monitoring: Monitor the enquiry inbox daily and ensure company website information is regularly updated.Visitor Hospitality & Presentations: Prepare sales brochures and goodie bags for visitors, and provide relevant services such as product presentations and site tours.Operational Continuity: Support marketing initiatives and enquiry handling to prevent disruptions or delayed responses to customer inquiries and issues.Documentation Management: Assist in compiling necessary Sales & Marketing documentation for internal reference and external proposals.Collections & Billing Oversight: Monitor and follow up on project progress, progress billings, and payment collections, escalating urgent matters to the Head of Department.Handover & Customer Service: Handle customer requests, compile feedback during project implementation, and support the handing-over process and post-completion stage.Unit Inspection & Joint Handover: Conduct unit inspections and handovers alongside the Project/Contracts department and customers.Defect Rectification Tracking: Track defect rectification progress and maintain accurate records for internal reference and customer records.Reporting & Market Intelligence: Compile and summarize market surveys, sales reports, marketing reports, and enquiry logs for the Head of Department.ISO Compliance & KPI Monitoring: Monitor all Sales & Marketing activities and Key Performance Indicators (KPIs) to ensure full compliance with ISO standards.Ad-Hoc Support: Perform additional tasks and ad-hoc duties as assigned by the Head of Department or management.

• Property & Model Maintenance: Oversee the upkeep and presentation standards of the sales gallery, mock-up units, and scale models.

Property & Model Maintenance: Oversee the upkeep and presentation standards of the sales gallery, mock-up units, and scale models.Property & Model Maintenance: Oversee the upkeep and presentation standards of the sales gallery, mock-up units, and scale models.Property & Model Maintenance: Oversee the upkeep and presentation standards of the sales gallery, mock-up units, and scale models.Property & Model Maintenance: Oversee the upkeep and presentation standards of the sales gallery, mock-up units, and scale models.

• Planning & Scheduling: Assist in planning the company's Sales & Marketing schedules, campaigns, and activities.

Planning & Scheduling: Assist in planning the company's Sales & Marketing schedules, campaigns, and activities.Planning & Scheduling: Assist in planning the company's Sales & Marketing schedules, campaigns, and activities.Planning & Scheduling: Assist in planning the company's Sales & Marketing schedules, campaigns, and activities.

• Budgetary Compilation: Assist in compiling budgetary costs for Sales & Marketing activities, campaigns, and product launches.

Budgetary Compilation: Assist in compiling budgetary costs for Sales & Marketing activities, campaigns, and product launches.Budgetary Compilation: Assist in compiling budgetary costs for Sales & Marketing activities, campaigns, and product launches.

• Campaign Execution: Execute planned or assigned Sales & Marketing activities within the designated timelines.

Campaign Execution: Execute planned or assigned Sales & Marketing activities within the designated timelines.Campaign Execution: Execute planned or assigned Sales & Marketing activities within the designated timelines.Campaign Execution: Execute planned or assigned Sales & Marketing activities within the designated timelines.

• Outreach & Event Participation: Participate in Sales & Marketing events, including group visits, presentations, networking sessions, sales talks, roadshows, and trade missions.

Outreach & Event Participation: Participate in Sales & Marketing events, including group visits, presentations, networking sessions, sales talks, roadshows, and trade missions.Outreach & Event Participation: Participate in Sales & Marketing events, including group visits, presentations, networking sessions, sales talks, roadshows, and trade missions.Outreach & Event Participation: Participate in Sales & Marketing events, including group visits, presentations, networking sessions, sales talks, roadshows, and trade missions.

• Vendor & Service Provider Management: Liaise with vendors and external parties regarding service delivery, quotations, and timely task completion.

Vendor & Service Provider Management: Liaise with vendors and external parties regarding service delivery, quotations, and timely task completion.Vendor & Service Provider Management: Liaise with vendors and external parties regarding service delivery, quotations, and timely task completion.Inventory Control: Monitor inventory records and update or reorder necessary stock on a weekly and timely basis.Enquiry Logging & Follow-Up: Log all walk-in, phone, and email enquiries into the enquiry report and perform timely follow-ups.

• Inventory Control: Monitor inventory records and update or reorder necessary stock on a weekly and timely basis.

Inventory Control: Monitor inventory records and update or reorder necessary stock on a weekly and timely basis.Inventory Control: Monitor inventory records and update or reorder necessary stock on a weekly and timely basis.Inventory Control: Monitor inventory records and update or reorder necessary stock on a weekly and timely basis.

• Enquiry Logging & Follow-Up: Log all walk-in, phone, and email enquiries into the enquiry report and perform timely follow-ups.

Enquiry Logging & Follow-Up: Log all walk-in, phone, and email enquiries into the enquiry report and perform timely follow-ups.Enquiry Logging & Follow-Up: Log all walk-in, phone, and email enquiries into the enquiry report and perform timely follow-ups.Enquiry Logging & Follow-Up: Log all walk-in, phone, and email enquiries into the enquiry report and perform timely follow-ups.Enquiry Logging & Follow-Up: Log all walk-in, phone, and email enquiries into the enquiry report and perform timely follow-ups.Enquiry Logging & Follow-Up: Log all walk-in, phone, and email enquiries into the enquiry report and perform timely follow-ups.

• Digital Media & Inbox Monitoring: Monitor the enquiry inbox daily and ensure company website information is regularly updated.

Digital Media & Inbox Monitoring: Monitor the enquiry inbox daily and ensure company website information is regularly updated.Digital Media & Inbox Monitoring: Monitor the enquiry inbox daily and ensure company website information is regularly updated.

• Visitor Hospitality & Presentations: Prepare sales brochures and goodie bags for visitors, and provide relevant services such as product presentations and site tours.

Visitor Hospitality & Presentations: Prepare sales brochures and goodie bags for visitors, and provide relevant services such as product presentations and site tours.Visitor Hospitality & Presentations: Prepare sales brochures and goodie bags for visitors, and provide relevant services such as product presentations and site tours.

• Operational Continuity: Support marketing initiatives and enquiry handling to prevent disruptions or delayed responses to customer inquiries and issues.

Operational Continuity: Support marketing initiatives and enquiry handling to prevent disruptions or delayed responses to customer inquiries and issues.Operational Continuity: Support marketing initiatives and enquiry handling to prevent disruptions or delayed responses to customer inquiries and issues.

• Documentation Management: Assist in compiling necessary Sales & Marketing documentation for internal reference and external proposals.

Documentation Management: Assist in compiling necessary Sales & Marketing documentation for internal reference and external proposals.Documentation Management: Assist in compiling necessary Sales & Marketing documentation for internal reference and external proposals.

• Collections & Billing Oversight: Monitor and follow up on project progress, progress billings, and payment collections, escalating urgent matters to the Head of Department.

Collections & Billing Oversight: Monitor and follow up on project progress, progress billings, and payment collections, escalating urgent matters to the Head of Department.Collections & Billing Oversight: Monitor and follow up on project progress, progress billings, and payment collections, escalating urgent matters to the Head of Department.

• Handover & Customer Service: Handle customer requests, compile feedback during project implementation, and support the handing-over process and post-completion stage.

Handover & Customer Service: Handle customer requests, compile feedback during project implementation, and support the handing-over process and post-completion stage.Handover & Customer Service: Handle customer requests, compile feedback during project implementation, and support the handing-over process and post-completion stage.

• Unit Inspection & Joint Handover: Conduct unit inspections and handovers alongside the Project/Contracts department and customers.

Unit Inspection & Joint Handover: Conduct unit inspections and handovers alongside the Project/Contracts department and customers.Unit Inspection & Joint Handover: Conduct unit inspections and handovers alongside the Project/Contracts department and customers.

• Defect Rectification Tracking: Track defect rectification progress and maintain accurate records for internal reference and customer records.

Defect Rectification Tracking: Track defect rectification progress and maintain accurate records for internal reference and customer records.Defect Rectification Tracking: Track defect rectification progress and maintain accurate records for internal reference and customer records.

• Reporting & Market Intelligence: Compile and summarize market surveys, sales reports, marketing reports, and enquiry logs for the Head of Department.

Reporting & Market Intelligence: Compile and summarize market surveys, sales reports, marketing reports, and enquiry logs for the Head of Department.Reporting & Market Intelligence: Compile and summarize market surveys, sales reports, marketing reports, and enquiry logs for the Head of Department.

• ISO Compliance & KPI Monitoring: Monitor all Sales & Marketing activities and Key Performance Indicators (KPIs) to ensure full compliance with ISO standards.

ISO Compliance & KPI Monitoring: Monitor all Sales & Marketing activities and Key Performance Indicators (KPIs) to ensure full compliance with ISO standards.ISO Compliance & KPI Monitoring: Monitor all Sales & Marketing activities and Key Performance Indicators (KPIs) to ensure full compliance with ISO standards.

• Ad-Hoc Support: Perform additional tasks and ad-hoc duties as assigned by the Head of Department or management.

Ad-Hoc Support: Perform additional tasks and ad-hoc duties as assigned by the Head of Department or management.Ad-Hoc Support: Perform additional tasks and ad-hoc duties as assigned by the Head of Department or management.