Room Attendant - MFLYD

IHGKS, United Statesfull timeEntry Level
Active

Job description


As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit of last minute work done.

Your Day to Day -

  • You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests.

  • Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example.

  • Keep your supervisor updated on room service progress and alert them to any repairs needed

  • Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed.

  • Be organized - keep on top of supplies and amenities and always try to minimize waste.

  • Reunite items with owners – and log any lost and found property.

  • Look smart – wear your uniform with pride.

  • Other ad-hoc duties – unexpected moments when we have to pull together to get a task done.

  • Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.

  • Report, turn in, and/or log all lost and found items according to established procedures.

  • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.

  • May regularly assist with deep cleaning projects.

  • May have turndown duties.

  • May assist with other duties as assigned.

What We Need from You -

  • It’s a physical role and you’ll be on your feet most of the day, so fitness is important.

  • Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.

  • You’ll might need to bend and kneel to complete some activities.

  • Literacy skills - reading, writing and basic math skills.

  • Flexible attitude to shifts – you may need to work nights, weekends and/or holidays.

The hourly rate for this role is $15.00 to $17.99. We offer a comprehensive package of benefits including paid time off, medical/dental/vision, insurance, 401k, and many other benefits to eligible employees.