RL - Mortgages:Sales Manager - Prime Mortgages - Branch

RL - Mortgages –Sales Manager - Prime Mortgages- Branch

RL - Mortgages –Sales Manager - Prime Mortgages- BranchRL - Mortgages –Sales Manager - Prime Mortgages- BranchAbout the Business Group:About the Business Group:The Mortgages department is a part of the Retail Lending business of the bank and offers Home Loans and Loan against Property to all categories of customers Pan India.About the Role:About the Role:This is a leadership role responsible for achieving business goals, optimizing profitability, overseeing compliance, and driving transformation within HL and LAP business. It involves strategic planning and execution to maximize revenue, enhance portfolio growth, and ensure risk compliance.Details of the Role:Details of the Role:DepartmentDepartmentRetail LendingGradeGradeAM/DM/MSub-DepartmentSub-DepartmentRetail Lending- Prime MortgagesReporting (Business)Reporting (Business)M/SM/AVPLocationLocationPan IndiaReporting (Matrix)Reporting (Matrix)Key Responsibilities:Key Responsibilities:

Business Goals and Profitability

Business Goals and Profitability

• Meet assigned disbursement targets by sourcing home loan business through designated branches.

Meet assigned disbursement targets by sourcing home loan business through designated branches.

• Ensure daily follow-up and engagement with branch staff to generate quality leads.

Ensure daily follow-up and engagement with branch staff to generate quality leads.

• Create and convert the prospects for cross selling opportunities.

Create and convert the prospects for cross selling opportunities.

Sales and Channel Development

Sales and Channel Development

• Support branch teams with product knowledge, sales pitches, and application processing.

Support branch teams with product knowledge, sales pitches, and application processing.

• Conduct regular visits and huddles with branch staff to improve lead conversion.

Conduct regular visits and huddles with branch staff to improve lead conversion.

Compliance and Risk Management

Compliance and Risk Management

• Ensure accurate documentation and eligibility checks as per process guidelines.

Ensure accurate documentation and eligibility checks as per process guidelines.

• Adhere to internal and regulatory compliance requirements.

Adhere to internal and regulatory compliance requirements.

Customer Experience

Customer Experience

• Engage with customers referred by branches to ensure prompt service and resolution.

Engage with customers referred by branches to ensure prompt service and resolution.

• Facilitate smooth onboarding and address queries during the application process.

Facilitate smooth onboarding and address queries during the application process.

Digital Adoption and Innovation

Digital Adoption and Innovation

• Ensure use of Siddhi, MLP, Omega, and SFDC tools for lead tracking and conversion.

Ensure use of Siddhi, MLP, Omega, and SFDC tools for lead tracking and conversion.Qualifications:Qualifications:

• Graduation/post-graduation from a recognized institute

Graduation/post-graduation from a recognized institute

• 2+ sales experience (secured products preferred) with at least 0-2 years in HL and LAP

2+ sales experience (secured products preferred) with at least 0-2 years in HL and LAPRole Proficiencies:Role Proficiencies:

• Strong sales orientation

Strong sales orientation

• Proficiency in managing complex client relationships, diverse stakeholders

Proficiency in managing complex client relationships, diverse stakeholders

• Capability to handle pressure and meet deadlines

Capability to handle pressure and meet deadlines

• Skill in managing large, geographically spread team; coaching and mentoring team members

Skill in managing large, geographically spread team; coaching and mentoring team members

• Competence in managing within a dynamic, priority-setting environment

Competence in managing within a dynamic, priority-setting environment

• Strong risk and compliance mindset

Strong risk and compliance mindset