Job description
JOB RESPONSIBILITIES:
Greet and assist customers in selecting eyewear that suits their prescription, lifestyle, and personal style.
Explain product features, lens options, and promotions to drive informed purchases.
Support the optometrist/optician during consultations and fittings when necessary.
Handle payment processing, POS system, stock management, and daily retail operations.
Maintain a clean, organized, and welcoming store environment.
Deliver excellent after-sales service, including adjustments, exchanges, and product care.
Achieve monthly individual and outlet sales targets, and contribute to customer satisfaction experience.
Participate in promotional events, training, and store campaigns.
JOB REQUIREMENTS:
SPM / Diploma or equivalent qualification.
Retail, optical, or customer service experience is an advantage (training will be provided).
Confident, well-groomed, and able to communicate well.
Willing to work retail shifts, weekends, and public holidays. (5-days per week, long hour shift with OT)
Open to fresh graduates with the right attitude and willingness to learn.
PERSONAL TRAITS:
Positive attitude and service-oriented mindset.
Friendly, approachable, and a team player.
Strong communication and listening skills.
Professional appearance and conduct.
Disciplined and eager to grow in a retail environment.