Job description
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
The YouTube Global Vendor Ops (GVO) team develops practical and innovative ways to address some of the most complex business challenges to keep YouTube thriving. We anticipate how decisions are made, persistently explore and uncover the business needs of our key clients, and understand how our range of product and service offerings can enable their business success. We lead the global vendor quality program which enables our suppliers to deliver amazing experiences for YouTube’s consumers, creators and partners.
In this role, you will drive the transition to an automated quality assurance ecosystem. You will be a key player in scaling Artificial Intelligence (AI)-motivated evaluations to 100% of customer interactions while ensuring the highest levels of model accuracy and reliability.